[Inactive] "disk antivirus professional", how to remove it?
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Thread: [Inactive] "disk antivirus professional", how to remove it?

  1. #1
    Join Date
    Feb 2013
    Posts
    3

    [Inactive] "disk antivirus professional", how to remove it?

    I think i'm infected with a virus. Every now and then i get a warning saying that my credit card number is going to be stolen and that i need to sign up for this "disk antivirus professional" antivirus program to prevent it. I do not believe any of this. SO can you help me remove it?

  2. #2
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Welcome aboard

    Please, complete all steps listed here: http://discussions.virtualdr.com/sho...d.php?t=167915

    Please, observe following rules:

    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

  3. #3
    Join Date
    Feb 2013
    Posts
    3
    Thank you, my bad, that i have not seen this before i posted the topic
    I downloaded Malwarebytes and did a full scan on my computer.
    But before that i searched for some helpfut guides and tips and came into those two http://www.bleepingcomputer.com/viru...sional-removal
    http://www.americanpendulum.com/2013...-professional/
    After what i've read i think i got infected by watching this video the other day (i can't even remember the name of the page in which i was looking it)

    However i think i should comnsider downloading another antivirus program to scan my computer again. I read that some programs can miss on infections. Would you recommend one, please?
    Thanks for your time

  4. #4
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,392
    Just follow the instructions at the link Broni posted. Most of the stuff lately that has come out a antivirus can not find. But his tools will.

  5. #5
    Join Date
    Feb 2013
    Posts
    3
    Thanks, Train

  6. #6
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Still with me?

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