BSOD - Recovery Disk Useless

[Lesley2000]

I have this error message on the BSOD:

STOP: 0x00000024 (0x001904FB, 0x8DC3881C, 0x8DC3854C, 0x8CCB462D)

Ntfs.sys - Address 8CCB462D base at 8CC9A000, DateStamp 4a5bbf45


I have a Windows 7 Recovery Disk that I pulled off of Dell Laptop to use on this Sony Vaio PCG-61611L Laptop; however, whenever I try to utilize it, it only blue screens again. I can't seem to get to any command prompt to do anything.

Please help

[Train]

You can not mix brands of computers recovery disc like that.

You need to go to SONY's website and order the recovery disks..

http://esupport.sony.com/US/perl/contact-land.pl

[Lesley2000]

What is another option because paying $55 plus shipping is not an option at this moment?

[jdc2000]

Possibly useful link:

http://www.geekswhoknow.com/articles...error-code.htm

[HAN]

Are you trying to use the Windows 7 System Repair Disc or a Dell restore disc made by Dell for the Dell Laptop?

[Lesley2000]

It is a Windows 7 System Repair Disc. My Dell laptop was upgraded to Windows 7; the unit orginally had Vista, then XP.

[SpywareDr]

Did you run your hard drive manufacturer's diagnostic utility to see if your hard drive is okay?

(If the hardware in your hard drive is physically worn out, there is no software that can repair the damage and make it usable once again).

Hard Drive Diagnostic Tools

Hard drive diagnostic utilities are used primarily for determining the physical condition of your hard drive, (drive integrity and read/write verification). If you are having computer problems which you suspect are hard drive related, you can test it with one of the following:

• Fujitsu
  http://www.fujitsu.com/us/services/c...utilities.html
  
  
• Hitachi "Drive Fitness Test"
  http://www.hgst.com/hdd/support/download.htm#DFT
  
  
• Samsung
  http://www.samsung.com/global/busine...ort_HUTIL.html
  
  
• Seagate / Maxtor "SeaTools"
  http://www.seagate.com/www/en-us/sup...loads/seatools
  
  
• Western Digital
  (Use the "Find by Model Number" on the right)
  http://support.wdc.com/product/download.asp?lang=en

If the diagnostics reveal that the hard drive is failing, new drives start at $35 at Newegg.

If the hard drive contains data you would like to retrieve, try Ontrack.

[Lesley2000]

I can't do anything at this point: no utilities, no command prompt, etc. You can't get past the BSOD. The system even asks you to launch System Repair but still has the same end result.

[SpywareDr]

Hate to be the bearer of bad news but, if you can't get it to can't boot from anything whatsoever, it's junk.

[jdc2000]

It may be possible to run the chkdsk /r command on the hard drive by removing it from the current system and connecting it to another computer. Also, you should be able to boot from a CD and run the manufacturer's hard drive diagnostics. You will need to create a copy of the Ultimate Boot CD using a working computer.

http://www.ultimatebootcd.com/

[HAN]

As jdc2000 mentions, are you booting from the CD and it still BSOD's? If so, that's not your hard drive. That's memory, motherboard or something like that.

[ua549]

Is the Windows 7 disk Microsoft issued media or is it from Dell or other vendor?
Vendor issued media is often customized with drivers for a specific brand of machine.
A system will blue screen if the wrong driver is loaded.

What is the stop code when booting from the DVD?

[Lesley2000]

It is Microsoft issued media and the Stop code is listed above in the original post.

[jdc2000]

As mentioned, if it is actually booting from the CD and blue screens, then you have a hardware problem. Create an Ultimate Boot CD, disconnect the hard drive, boot from the UBCD and run the memory test.