Installshield not launching?
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Thread: Installshield not launching?

  1. #1
    Join Date
    Mar 2000
    Location
    Toronto, Canada
    Posts
    520

    Installshield not launching?

    I am trying to install a program on my Vista Home Premium machine. The program is SunPAth - sun tracking software - that I purchased as a download a couple of years ago. I ran it on my old XP machine without problem.
    It seems the setup.exe file of the program does not launch on my machine. I happen to know that it runs on a friends 64bit Vista machine, but not my 32bit system. Could it be the Installshield version (5.0.219)?
    The software is from a very small company and I havent got much support from them.
    Thanks for any help.

    K
    HP Pavilion DV2610 - AMD Turion 1.9GHz, 2Gb RAM
    Vista Home Premium

  2. #2
    Join Date
    Sep 1999
    Location
    Largo, Fl.
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    22,322
    It seems the setup.exe file of the program does not launch on my machine.
    Are you double clicking on it and it does nothing or is the file on a cd and the AutoLaunch isn't working?
    If you're happy and you know it......it's your meds.

  3. #3
    Join Date
    Apr 2000
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    Friern Barnet, London, England
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    Try installing in in XP Compatibility Mode:

    Using Vista Compatibility Mode
    Nick.

  4. #4
    Join Date
    Mar 2000
    Location
    Toronto, Canada
    Posts
    520
    Hi Steve,
    I am double-clicking on the setup.exe file that is in a folder on my desktop.

    Nick,
    Already tried in various compatibility modes. No luck...
    HP Pavilion DV2610 - AMD Turion 1.9GHz, 2Gb RAM
    Vista Home Premium

  5. #5
    Join Date
    Oct 2002
    Location
    Cheshire UK
    Posts
    10,060
    The software seems to run on top of an emulator according to their website Id assume it was incompatible with Vista but you say it runs on the 64bit version so its a bit of an odd one

    Why use an emulator?
    sunPATH was written as a Macintosh program. To quickly meet the demand of Filmmakers and Photographers with Windows PCs we decided to use the emulator to port sunPATH over to a Windows based system. We are currently working on the next version of sunPATH which will run as a native Windows program. (Release date unknown, join our mailing list and you will be notified)
    http://www.wide-screen.com/support/F...l#Anchor-35100

    System Requirements: (ships on CD-ROM)

    Macintosh:
    Macintosh with G3, G4, G5 or Mac/Intel processors MacOS 10.1 - 10.4 (Jaguar, Panther & Tiger)

    Windows:
    Windows 2000, 98, 95, Me, NT, XP
    IBM or 100% IBM-compatible microcomputer with a Pentium processor
    NOT COMPATIBLE WITH VISTA
    http://www.ascmag.com/store/product.php?productid=9600

    Have you availed yourself of their free update service?

    http://www.wide-screen.com/sunPATH/winDLreq.shtml

  6. #6
    Join Date
    Mar 2000
    Location
    Toronto, Canada
    Posts
    520
    Thanks for your help.
    The update is to version 1.4 which I already have.
    I know the official company position is that Vista is not supported, but as I mentioned, I've seen it run on a Vista machine.
    So, yes, it is an odd one...
    HP Pavilion DV2610 - AMD Turion 1.9GHz, 2Gb RAM
    Vista Home Premium

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