Microsoft Update Help????
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Thread: Microsoft Update Help????

  1. #1
    Join Date
    Jan 2003
    Posts
    298

    Question Microsoft Update Help????

    Hi All,
    I need advice on which microsoft critical update to
    install ....
    My computer is set to notify me before anything downloads
    for the updates !
    The problem is I havent installed SP3 yet so nothing
    is comming for updates .
    I have XP Home with SP1 & SP2
    I also have IE7
    My computer has not been acting normal for a while now !
    I know there is something ( Adware ) in my restore point !
    My Browser eaither shuts down Very Slowly or Just freezes
    Up !
    I have done several scans and Panda is the only one that
    caught anything, but wont remove anything ?
    Does anyone have any Suggestions ?

    Happy Holidays To Everyone

    night_skies

  2. #2
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,392
    A Panda report having been posted would help out.
    But seening it is finding a nasty, you do not want to try to install SP3 right now. Gots to be clean first.

    So, let us go this route.

    Print these instructions out.

    NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to screw_you.exe

    1. Download SUPERAntiSpyware Free for Home Users:
    http://www.superantispyware.com/

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

    PHYSICALLY DISCONNECT FROM THE INTERNET

    Restart computer in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Under Configuration and Preferences, click the Preferences button.
    * Under [b]General and Startup" tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
    - Close browsers before scanning.
    - Scan for tracking cookies.
    - Terminate memory threats before quarantining.

    * Click the Close button to leave the control center screen.
    * Back on the main screen, under Scan for Harmful Software click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under Complete Scan, choose Perform Complete Scan.
    * Click Next to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
    * Make sure everything has a checkmark next to it and click Next.
    * A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
    * If asked if you want to reboot, click Yes.
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
    - Click Preferences, then click the Statistics/Logs tab.
    - Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    - If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    - Please copy and paste the Scan Log results in your next reply.

    * Click Close to exit the program.
    Post SUPERAntiSpyware log.
    NOTE: Tracking cookies can be omitted from the log.

    RECONNECT TO THE INTERNET

    RESTART COMPUTER!

    2. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    3. Download, install, and run HijackThis:
    http://www.snapfiles.com/get/hijackthis.html
    Post HijackThis log.
    Do NOT attempt to "fix" anything!


    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

    (Above layout courtesy of Broni)

  3. #3
    Join Date
    Jan 2003
    Posts
    298

    Question Re: Microsoft Update Help????

    Hi Train,
    Thank You !
    I will get started on the suggestion you posted !
    I will post back as soon as I can with the results !
    Thanks,
    night_skies

  4. #4
    Join Date
    Jan 2003
    Posts
    298

    Post Re: Microsoft Update Help????

    Hi Train,
    I'm sorry I haven't posted in a while

    I also let the computer go for a while because,
    I wasn't able to get into safe mode, Nore
    was I able to download anything

    I am now back at it with a little more
    patience, hoping I can get into safe mode !

    I will post back this week sometime ...

    I now need to use this computer more for
    work projects, That needs to be turned in
    in a timely manner , as I will be working
    from home more often .

    So Here Goes !

    And Again,
    Thanks To All Virtual DR members for all your help
    Night_skies
    Last edited by Night_Skies; January 27th, 2009 at 03:30 PM. Reason: spelling

  5. #5
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,392
    Safe Mode, how to enter with various windows OSs.
    http://www.bleepingcomputer.com/tuto...utorial61.html

  6. #6
    Join Date
    Jan 2003
    Posts
    298

    Question Re: Microsoft Update Help????

    Hi All,
    I finally finished what Train posted for me to do for this problem !
    Ok here goes ...
    I printed out and followed his suggestion to the tee ...

    Here is the logs !
    Except for the SUPERAntiSpyware Log, it found a tracking cookie
    But when I went to review the log it was empty

    I am attaching the Malwarebytes log and the Hijack this log

    Thanks ,
    Night_skies
    Attached Files Attached Files

  7. #7
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Malwarebytes' Anti-Malware 1.33
    Database version: 1702
    Windows 5.1.2600 Service Pack 2

    1/28/2009 5:53:47 PM
    mbam-log-2009-01-28 (17-53-47).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 113061
    Time elapsed: 1 hour(s), 42 minute(s), 25 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 8
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:02:24 PM, on 1/28/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Lexmark 2500 Series\lxddmon.exe
    C:\Program Files\Lexmark 2500 Series\lxddamon.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\SiteAdvisor\6145\SiteAdv.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\MWSnap\MWSnap.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\lxddcoms.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    C:\WINDOWS\System32\NMSSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    c:\PROGRA~1\mcafee\msc\mcshell.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.roxio.com/en/jhtml/support/webcheckup.jhtml
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [lxddmon.exe] "C:\Program Files\Lexmark 2500 Series\lxddmon.exe"
    O4 - HKLM\..\Run: [lxddamon] "C:\Program Files\Lexmark 2500 Series\lxddamon.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6145\SiteAdv.exe
    O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [LXDDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDDtime.dll,_RunDLLEntry@16
    O4 - HKCU\..\Run: [MWSnap] "C:\Program Files\MWSnap\MWSnap.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
    O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h20264.www2.hp.com/ediags/dd/...osticsxp2k.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe...bat/nos/gp.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...54/mcfscan.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: lxdd_device - - C:\WINDOWS\system32\lxddcoms.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

    --
    End of file - 9375 bytes

  8. #8
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    The log is clean.
    Open HJT, and checkmark:
    - O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    - O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    Click "Fix checked" button.
    Nothing nasty, though.

  9. #9
    Join Date
    Jan 2003
    Posts
    298

    Question Re: Microsoft Update Help????

    Hi Broni,
    I did the hjt and the two of them are gone
    Ok what I wanted to know, is it possible for a
    scan to give you a false positive
    If I can dig it up , about a month or so ago
    I did a scan ( dont remember which one off hand)
    that came up positive for a virus in my restore point .
    Now nothing comes up
    Also my computer is still freezing up and still slow as all
    get up !

    Could McAfee be slowing my computer down ?

    Also Trend micro free online scan Wont run for me eaither .

    Any suggestions on this ?

    Thanks Again,
    night_skies

  10. #10
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    is it possible for a scan to give you a false positive
    AV program? Yes.
    Could McAfee be slowing my computer down ?
    Possible.
    Also my computer is still freezing up and still slow as all
    get up !
    Are you doing anything in particular, when it freezes?
    Post some computer info: amount of RAM, HD size/free space.

  11. #11
    Join Date
    Jan 2003
    Posts
    298

    Question Re:Microsoft Update Help????

    Hi Broni,

    Are you doing anything in particular, when it freezes?
    Post some computer info: amount of RAM, HD size/free space.
    I am just writing in ms word or following up on work emails , nothing
    really tasking on the comp.

    It constantly tells me I am low on windows virtual memory when in a word doc, or when typing in an email .

    As far as my computer I have a 40 gig HD
    About 1/2 of that is free space
    Ram I dont know where to find.

    Also I have roxio easy cd creator Plat.5
    I was wondering , could ( I think its Direct CD or Take One)
    is not supposed to be installed , I think I heard they dont
    function properly , and I know they are still on my system .

    Can that slow things down too, to where it acts funny ,
    freezing and extremly slow starting up and shutting down.

    Thanks Again,
    Night_skies

  12. #12
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Ram I dont know where to find.
    Hold Windows logo key, and click Pause/Break key.

  13. #13
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,392
    Look closely and you will see a Broni said.


  14. #14
    Join Date
    Jan 2003
    Posts
    298

    Question Re:Microsoft Update Help????

    Hi All,
    ok posting the ram

    Thanks Again
    Night_skies
    Attached Images Attached Images

  15. #15
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    512MB.
    I'd get rid of McAfee: http://majorgeeks.com/McAfee_Consume...ool_d5420.html, and see what happens.
    If you do so, make sure to turn Windows firewall on.

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