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  1. Hotmail incomplete, some to archive & Junk, none to inbox

    I do not use Hotmail but my brother, with few laptop and computer skills, uses Hotmail. Something happened 4 days ago that has some of his incoming mail goes to junk mail, and some goes to Archive,...
  2. My, my! When you do it the right way it works so...

    My, my! When you do it the right way it works so well! Thanks a million for the info I needed. Turned the printer off, removed the printer from "Printers", installed from the disc indicating the...
  3. I did not uninstall the old printer. I assumed,...

    I did not uninstall the old printer. I assumed, evidently incorrectly, that they would be the same. OUCH. So I think I understand I should remove the WF2860 from the printers and have the computer...
  4. WF-2860 printer shows "off line" and will not print from computer

    Using Windows 7 Professional a friend got a new WF-2860 Epson printer in December and it worked well until a month ago and the black ink jet malfunctioned & Epson sent a replacement printer, same...
  5. I finally found how to get support from Mozilla...

    I finally found how to get support from Mozilla and the solution was to install three runtime programs, don't remember just which, and this restored the missing file. I am running Malwarebytes but...
  6. VCRuntime140_1.dll missing and Firefox does not reinstall

    Using Windows 10 on Dell laptop, using Edge. I had a video downloaded which an error message told me the video would not play. I tried Firefox with my AdRemover deactivated and the video played. ...
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    Thanks for your response. I like to drive on the...

    Thanks for your response. I like to drive on the highway defensively, but I can not drive paranoidly, expecting ever vehicle to hit me. In using the internet I want to have a good defense but want...
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    Many thanks for your response with the links. I...

    Many thanks for your response with the links. I will check them out. When using the internet we need to be safe.
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    Advertising indicates a VPN will keep us from...

    Advertising indicates a VPN will keep us from being followed by evil ones! I understand it protects users. By the "What I do not understand" I mean that I click on a link to some site or attempt to...
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    What is a json file?

    I use an external drive for backups. I use Acronis and File-History. In checking the disc today I find several screens of json files. I have not noticed them before but all are dated 04-11-2020 and...
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    A whole bunch of VPN offers

    How does one evaluate a VPN? I have been using Mozilla for a few months and I find get messages a site could not be found or it took too long to get a response will go away when I turn it off. I am...
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    I did set the update to begin at 10PM and it did...

    I did set the update to begin at 10PM and it did complete sometime during the night. Thanks for the suggestion.
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    Thanks very much for your reply. Anything wrong...

    Thanks very much for your reply. Anything wrong with just leaving the update where it is -- not install it --for a while? DL test showed 46.1Mbps and 51.6 Mbps on two different tests, but this...
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    Win 10 update stalled at 20%

    Today I was updating my laptop for Win 10 Update Ver 20H2 and it locked up at 20%. I waited over 2 hours for it to proceed and finally turned the laptop off. In restarting the message came up that...
  15. That was it. I use Edge and cleared out the...

    That was it. I use Edge and cleared out the saved passwords, etc. I use a password app for my user names and passwords and never have used the browsers for this so I did not think about it. Many...
  16. In Gmail how to delete a defective email address

    I entered an email address incorrectly as name@yahoo.om and the person's name is John Doe. I got the internet reply that it was not found and I corrected it. The full correct address is Doe@yahoo.com...
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    Thanks for the reply. Very helpful information. ...

    Thanks for the reply. Very helpful information. The issue is resolved.
  18. Again thanks for responding to my request. My...

    Again thanks for responding to my request. My son-in-law has a friend who is in IT and contacted him for help. They got the issue resolved and my son-in-law said it was not easy. It would be good...
  19. Thanks for your suggestions. I had trouble early...

    Thanks for your suggestions. I had trouble early on using the message number rather than the code number in the message. It would read Code ????? in the message and I did not see that. No, we used...
  20. [RESOLVED] Lost Outlook password -- how to reste

    A son-in-law has a hotmail.com acct and account and a Skype account. He forgot his Skype email and in trying to reset it, following the "send a code to "phone number" or another email account to get...
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    Thanks for your assistance. I will follow the...

    Thanks for your assistance. I will follow the link.
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    Error Code: 101102 when video does not load

    Using Edge in Windows10 this error code has come up beginning in the last 3 or 4 days. I did switch to Firefox for one incident and it opened the video. One link had such poor sound I could not make...
  23. Thanks for suggesting the issue might be the...

    Thanks for suggesting the issue might be the browser Chrome. I had time to go to my friend's house and use the browser Firefox and all the files opened. This person had someone come a year or so...
  24. Thanks. Will try this.

    Thanks. Will try this.
  25. Thanks for replying. The issue is not on my...

    Thanks for replying. The issue is not on my computer but that of a friend. The person uses AOL for mail and opens the mail in the browser, which is Chrome. I emailed a file with a "name.rtf"...
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