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  1. Correction to my post dated June 3rd, 2022, 03:37...

    Correction to my post dated June 3rd, 2022, 03:37 PM #7

    In CCleaner Windows Startup I found the entry HKCU:Run MicrosoftEdgeAutoLaunch_695A57AF162A65CF28F05C1E8210B412 Microsoft Corporation...
  2. I am using McAfee antivirus which I have used for...

    I am using McAfee antivirus which I have used for a long time without this problem with Edge.
  3. Hi Steve Opened Edge and closed it using the...

    Hi Steve

    Opened Edge and closed it using the 'X' in the top right hand corner.

    Yes, still had 5 Edge entries in Background Processes in Task Manager after an hour.
  4. Hi jdc200 Yes, 5 entries of Edge do show in...

    Hi jdc200

    Yes, 5 entries of Edge do show in Task Manager immediately after a clean boot.

    I use CCleaner which is how I found that Edge was not closing properly.

    In CCleaner Windows Startup I...
  5. Thanks for your reply. I turned off 'Continue...

    Thanks for your reply.

    I turned off 'Continue running background apps when Microsoft Edge is closed' but this made no difference.

    The registry key referred to in some of your links does not...
  6. Microsoft Edge Not Closing Properly Using 'X'

    I have recently found that Microsoft Edge now does not close properly when I use the 'X' in the top right hand corner. Task Manager shows multiple entries of Microsoft Edge running in the background....
  7. At long last Windows Update has updated the...

    At long last Windows Update has updated the laptop to Windows 10, version 21H2.

    Took a long time but both laptops are now up to date.
  8. Thanks for your reply. Neither laptop had a...

    Thanks for your reply.

    Neither laptop had a registry entry to prevent updates to new versions added.

    I will try to update to 21H2 using one of the methods in your other links'
  9. Two Identical HP Laptops Not Updated To Same Versions Of Windows 10

    I have two identical HP laptops bought at the same time, same model, same identical spec. running Windows 10.

    One has been updated to Windows 10, version 21H2 via Windows Update, but the other has...
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    Hi jdc2000, Downloaded the Show or Hide...

    Hi jdc2000,

    Downloaded the Show or Hide Updates tool from your link.

    Ran it and hid the Canon - Printer - 8/24/2018 12:00:00 AM - 2.90.2.20 driver update and now Windows Update works OK.
    ...
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    Thanks for the link. I will try and hide the...

    Thanks for the link.

    I will try and hide the update using the Show or Hide Updates tool.
  12. Replies
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    Hi jdc2000, Thanks for your reply. My...

    Hi jdc2000,

    Thanks for your reply.

    My printer is a Canon Pixma MG6850 and is working OK.

    If it is failing to install why does Update History say that it is installed successfully?

    I have...
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    Problem With Windows Update

    I am running Windows 10, Version 20H2 fully up to date with Windows Update.

    Today (16/11/2020) I ran Windows Update to see if there were any new updates.

    I clicked on Check For Updates and as...
  14. My AOL Mail screen has now reverted back to the...

    My AOL Mail screen has now reverted back to the correct UK screen.

    Hooray!!!!!
  15. Hi jdc2000, I agree, I would have thought that...

    Hi jdc2000,

    I agree, I would have thought that AOL support staff would be working from home, but never mind at least I can still read, save and send my emails.

    Thanks for all your help.
  16. Hi fink, I have emailed AOL UK Support about...

    Hi fink,

    I have emailed AOL UK Support about this problem and their reply was "Account access support is currently unavailable due to COVID-19 health and safety considerations for our employees."...
  17. Hi fink In my email settings the language is...

    Hi fink

    In my email settings the language is set to English UK
  18. Hi jdc2000 Yes, both Time Zone is correctly...

    Hi jdc2000

    Yes, both Time Zone is correctly set and Region set to the UK in Windows.

    As I said in my post, I created a new AOL Email Account and this correctly gives...
  19. Logging On To AOL Mail UK Now Shows AOL Mail US

    I live in the UK and for years have accessed AOL Mail UK on my laptop via Google Chrome using the URL mail.aol.co.uk

    I then login with my Screen Name and Password.

    This used to give...
  20. Replies
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    I have just found this link concerning this issue...

    I have just found this link concerning this issue being discussed in Norton Community Forum which confirms it is a Norton problem.
    ...
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    MidKnyte, Disabling NIS2012- made no...

    MidKnyte,

    Disabling NIS2012- made no difference.

    This may be of interest:-
    Uninstalled NIS2012 and IE8 opens OK.
    Reinstalled NIS2012 and problem returns, IE8 starts and then immediately...
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    Hi MidKnyte, Starting IE without addons - made...

    Hi MidKnyte,

    Starting IE without addons - made no difference.
    Checked Event Viewer - no errors reported.
    Running Norton Internet Security 2012 (because of the age of the pc, Norton advised not...
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    Hi Train, reset IE 8 as you suggested,...

    Hi Train, reset IE 8 as you suggested, unfortunately it made no difference.

    Hi MidKnyte, did a System Restore back to when it was working properly and unfortunately this also made no difference.
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    IE8 Opens And Closes Immediately (Win XP)

    Old computer running Windows XP SP3 fully up to date with Windows Update

    This morning when I tried to open IE8, it started and then immediately closed down.

    I tried to open it a number of times...
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    Just to let you know, Windows Update has started...

    Just to let you know, Windows Update has started to work again without using the link given by Welshjim

    Downloaded and installed the following 2 updates:-
    Security Update for Microsoft Office...
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