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    Thanks for your response. I like to drive on the...

    Thanks for your response. I like to drive on the highway defensively, but I can not drive paranoidly, expecting ever vehicle to hit me. In using the internet I want to have a good defense but want...
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    Many thanks for your response with the links. I...

    Many thanks for your response with the links. I will check them out. When using the internet we need to be safe.
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    Advertising indicates a VPN will keep us from...

    Advertising indicates a VPN will keep us from being followed by evil ones! I understand it protects users. By the "What I do not understand" I mean that I click on a link to some site or attempt to...
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    What is a json file?

    I use an external drive for backups. I use Acronis and File-History. In checking the disc today I find several screens of json files. I have not noticed them before but all are dated 04-11-2020 and...
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    A whole bunch of VPN offers

    How does one evaluate a VPN? I have been using Mozilla for a few months and I find get messages a site could not be found or it took too long to get a response will go away when I turn it off. I am...
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    I did set the update to begin at 10PM and it did...

    I did set the update to begin at 10PM and it did complete sometime during the night. Thanks for the suggestion.
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    Thanks very much for your reply. Anything wrong...

    Thanks very much for your reply. Anything wrong with just leaving the update where it is -- not install it --for a while? DL test showed 46.1Mbps and 51.6 Mbps on two different tests, but this...
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    Win 10 update stalled at 20%

    Today I was updating my laptop for Win 10 Update Ver 20H2 and it locked up at 20%. I waited over 2 hours for it to proceed and finally turned the laptop off. In restarting the message came up that...
  9. That was it. I use Edge and cleared out the...

    That was it. I use Edge and cleared out the saved passwords, etc. I use a password app for my user names and passwords and never have used the browsers for this so I did not think about it. Many...
  10. In Gmail how to delete a defective email address

    I entered an email address incorrectly as name@yahoo.om and the person's name is John Doe. I got the internet reply that it was not found and I corrected it. The full correct address is Doe@yahoo.com...
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    Thanks for the reply. Very helpful information. ...

    Thanks for the reply. Very helpful information. The issue is resolved.
  12. Again thanks for responding to my request. My...

    Again thanks for responding to my request. My son-in-law has a friend who is in IT and contacted him for help. They got the issue resolved and my son-in-law said it was not easy. It would be good...
  13. Thanks for your suggestions. I had trouble early...

    Thanks for your suggestions. I had trouble early on using the message number rather than the code number in the message. It would read Code ????? in the message and I did not see that. No, we used...
  14. [RESOLVED] Lost Outlook password -- how to reste

    A son-in-law has a hotmail.com acct and account and a Skype account. He forgot his Skype email and in trying to reset it, following the "send a code to "phone number" or another email account to get...
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    Thanks for your assistance. I will follow the...

    Thanks for your assistance. I will follow the link.
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    Error Code: 101102 when video does not load

    Using Edge in Windows10 this error code has come up beginning in the last 3 or 4 days. I did switch to Firefox for one incident and it opened the video. One link had such poor sound I could not make...
  17. Thanks for suggesting the issue might be the...

    Thanks for suggesting the issue might be the browser Chrome. I had time to go to my friend's house and use the browser Firefox and all the files opened. This person had someone come a year or so...
  18. Thanks. Will try this.

    Thanks. Will try this.
  19. Thanks for replying. The issue is not on my...

    Thanks for replying. The issue is not on my computer but that of a friend. The person uses AOL for mail and opens the mail in the browser, which is Chrome. I emailed a file with a "name.rtf"...
  20. [RESOLVED] Attachment as an rtf file will not open

    I use Win 10 but have a friend who still uses Win7. This person has Office 2007 installed if that was the term then and an rtf file is to be opened by Word when I checked for default apps. This...
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    It was the mouse! Not the computer. Earlier I...

    It was the mouse! Not the computer. Earlier I was responding here and the courser stopped moving. I copied the post so when I could get the mouse to work again I could paste what I had written. ...
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    Thanks for our replies. My bad for not...

    Thanks for our replies. My bad for not indicating I have Win 10 Home. Dell Inspirion Laptop 3000 series. The mouse is a Logitech wireless. I thought when this first happened it might be the...
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    Mouse will stop working

    A few days ago I was using a program to catalog my photos and when trying to delete a photo from my HD using the program, the computer totally froze. Nothing worked, even Task Manager would not open....
  24. I'll check Task Manager. Thanks. I do not have...

    I'll check Task Manager. Thanks. I do not have a hard drive light on this laptop. But can check the fans. Thanks.
  25. How to check why Win 10 has become very slow?

    In the past 6 weeks or so my Dell laptop has really slowed down. Type a word and sometimes nothing happens for 5-10 seconds and then all the letters appear. I put the computer to sleep and when I...
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