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  1. That was it. I use Edge and cleared out the...

    That was it. I use Edge and cleared out the saved passwords, etc. I use a password app for my user names and passwords and never have used the browsers for this so I did not think about it. Many...
  2. In Gmail how to delete a defective email address

    I entered an email address incorrectly as name@yahoo.om and the person's name is John Doe. I got the internet reply that it was not found and I corrected it. The full correct address is Doe@yahoo.com...
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    Thanks for the reply. Very helpful information. ...

    Thanks for the reply. Very helpful information. The issue is resolved.
  4. Again thanks for responding to my request. My...

    Again thanks for responding to my request. My son-in-law has a friend who is in IT and contacted him for help. They got the issue resolved and my son-in-law said it was not easy. It would be good...
  5. Thanks for your suggestions. I had trouble early...

    Thanks for your suggestions. I had trouble early on using the message number rather than the code number in the message. It would read Code ????? in the message and I did not see that. No, we used...
  6. [RESOLVED] Lost Outlook password -- how to reste

    A son-in-law has a hotmail.com acct and account and a Skype account. He forgot his Skype email and in trying to reset it, following the "send a code to "phone number" or another email account to get...
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    Thanks for your assistance. I will follow the...

    Thanks for your assistance. I will follow the link.
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    Error Code: 101102 when video does not load

    Using Edge in Windows10 this error code has come up beginning in the last 3 or 4 days. I did switch to Firefox for one incident and it opened the video. One link had such poor sound I could not make...
  9. Thanks for suggesting the issue might be the...

    Thanks for suggesting the issue might be the browser Chrome. I had time to go to my friend's house and use the browser Firefox and all the files opened. This person had someone come a year or so...
  10. Thanks. Will try this.

    Thanks. Will try this.
  11. Thanks for replying. The issue is not on my...

    Thanks for replying. The issue is not on my computer but that of a friend. The person uses AOL for mail and opens the mail in the browser, which is Chrome. I emailed a file with a "name.rtf"...
  12. [RESOLVED] Attachment as an rtf file will not open

    I use Win 10 but have a friend who still uses Win7. This person has Office 2007 installed if that was the term then and an rtf file is to be opened by Word when I checked for default apps. This...
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    It was the mouse! Not the computer. Earlier I...

    It was the mouse! Not the computer. Earlier I was responding here and the courser stopped moving. I copied the post so when I could get the mouse to work again I could paste what I had written. ...
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    Thanks for our replies. My bad for not...

    Thanks for our replies. My bad for not indicating I have Win 10 Home. Dell Inspirion Laptop 3000 series. The mouse is a Logitech wireless. I thought when this first happened it might be the...
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    Mouse will stop working

    A few days ago I was using a program to catalog my photos and when trying to delete a photo from my HD using the program, the computer totally froze. Nothing worked, even Task Manager would not open....
  16. I'll check Task Manager. Thanks. I do not have...

    I'll check Task Manager. Thanks. I do not have a hard drive light on this laptop. But can check the fans. Thanks.
  17. How to check why Win 10 has become very slow?

    In the past 6 weeks or so my Dell laptop has really slowed down. Type a word and sometimes nothing happens for 5-10 seconds and then all the letters appear. I put the computer to sleep and when I...
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    Thank you for your assistance. I found the...

    Thank you for your assistance. I found the encryption page in Settings and encryption is turned on. On the same page on the right hand side is a Related Settings heading and in that was a BitLocker...
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    BitLocker recovery key question

    I logged on my MS account today and there are two BitLocker recovery keys there, each of them with a device name DESKTOP and then 7 different numerals and letters in each of them. Each has a KeyID of...
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    Many thanks for your assistance. Will Do!

    Many thanks for your assistance. Will Do!
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    Network not connected from "sleep" at times

    I have a Dell Inspiron about 2 years old. I have it set to sleep when I close the lid, and at times when I open it and it awakens, the wifi network is not connected. I go to settings and the only way...
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    Thanks for our reply. I came to the forum and...

    Thanks for our reply. I came to the forum and replied to your suggestion and I don't know what happened, but I do not see the reply here. I returned to say that I found the emails that were not in...
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    Gmail not downloading mail

    I am not using a mail app. I logon to Gmail and receive mail through the browser. This morning my email does not download. The date for the email is 8/20/2019. I have no filters or blocking at...
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    I did uninstall and all seems to be working. As...

    I did uninstall and all seems to be working. As I understood what I read about what it is suppose to do is identify packets that are video and give them priority when downloading a video and...
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    Thanks for the link. I will try uninstalling and...

    Thanks for the link. I will try uninstalling and see how that goes.
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