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Type: Posts; User: Bill Heffner

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  1. Thanks jdc2000, that second link led me to a...

    Thanks jdc2000, that second link led me to a manual in downloadable pdf format, which I was able to obtain and read.
    It does have the instructions I needed. Thanks for the help.
  2. [RESOLVED] How to scan using a Canon MX492 printer

    Google searches yield nothing but links to scanning software which I strongly doubt is needed. The Canon instruction manual sends me to some bizarre site that tells me the manual is installed, but...
  3. My wife decided that particular application had...

    My wife decided that particular application had too many negative reviews. People were saying earlier versions were great nut that current version was designed too heavily toward editing PDF...
  4. Thanks. That looks like it will work for her. I...

    Thanks. That looks like it will work for her. I will check it out and let you know how it turns out.
  5. [RESOLVED] Tranferring files ti iPad and reading them

    My wife is undertaking to become a volunteer at the San Diego Zoo, and they have given her some material to use on her iPad consisting of PDF files on a flash drive. She got an adaptor which allowed...
  6. Thanks. Already restored Win 10 via option...

    Thanks. Already restored Win 10 via option offered under "Advanced Options" in the Bitlocker screen asking for encryption key.
    No problems doing so. Result is factory clean Win 10 computer setup
    I...
  7. Unfortunately, no. She had been backing up some...

    Unfortunately, no. She had been backing up some time ago, but has not backed up in a couple of years. Complacency bites in the butt.
  8. Nothing there worked. There was one video saying...

    Nothing there worked. There was one video saying to enable "Secure Boot," which I did. No joy.
    There was another, specific to Dell, which said to select "Security" in the BIOS menu and then "PTT...
  9. [RESOLVED] Computer unexpextedly locked by Bitlocker

    My wife has a Dell Windows 10 laptop which has suddenly become locked up asking for a Bitlocker encryption key. The instructions for obtaining this inclute flash drives, 20-digit key numbers,...
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    Well, I feel pretty stupid. It just changed my...

    Well, I feel pretty stupid. It just changed my home page, and of course I know how to change that.
    In fact, I already have changed it back.
    My update should have given me a clue. Not awake yet, I...
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    [RESOLVED] Bing browser invasion

    I got a popup from HP when I started my computer, and thought that I clicked the "skip" or "not now" option at each stage before it finally disappeared, but nonetheless it installed a redirect on my...
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    Okay, interesting. When I setup the computer it...

    Okay, interesting. When I setup the computer it said there were updates pending, and I clicked on the prompt which indicated to go ahead and install all of them. It rebooted, after a bit and said my...
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    Version 2004. Yes, HP Desptop, video adapter is...

    Version 2004.
    Yes, HP Desptop, video adapter is AMD Radeon on the motherboard.
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    So far I've tried eight different things...

    So far I've tried eight different things contained in those links, and none have solved the issue.
    For the nonce I am just letting the computer run and turning the monitor off whenever I leave for...
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    Okay, thanks. I'll work my way through them, and...

    Okay, thanks. I'll work my way through them, and will let you know.
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    I normally have all programs closed. I should...

    I normally have all programs closed.

    I should add it's an AMD Ryzen 5 3400G and the monitor is connected via VGA.
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    Monitor/computer not going to sleep.

    I have moved to a new computer which has Windows 10 Home, after being used to Windows 7. Not liking Win10 much, but I suspect it is 99% a case of me being a grumpy old goat who does not accept change...
  18. Thanks, all. I am uninstalling Avast and will...

    Thanks, all. I am uninstalling Avast and will install Bitdefender. Marking this resolved.
  19. This is turning into a cluster... The Nirsoft...

    This is turning into a cluster... The Nirsoft thing outputs a blank text file if I run it from the command line. If I run the user interface and drig the AvastUI.exe in it generates three hashes, but...
  20. This is the result I get using Power Shell. PS...

    This is the result I get using Power Shell.

    PS C:\Users\William> Get-FileHash c:\Program Files\AVAST Software\Avast\AvastUI.exe
    The term 'Get-FileHash' is not recognized as the name of a cmdlet,...
  21. Okay, got it. Thanks again. I will report back as...

    Okay, got it. Thanks again. I will report back as the adventure continues.
  22. Is the Power Shell part of Windows 7, or is it...

    Is the Power Shell part of Windows 7, or is it something I have to download? I guess the question is, is the "Get-FileHash" a command line inherent in Windows, or does some process precede use of it?...
  23. Problem is definitely Avast. I enabled the...

    Problem is definitely Avast. I enabled the "shields" and the problem came back. Disabled them and the problem went away, BUT my Internet connection was trashed. The icon in my systray showed the...
  24. Yes, noted. Thank you. I registered and posted...

    Yes, noted. Thank you. I registered and posted the problem in their user forum. I'll leave this unresolved until I hear back from them and will pass it along.
  25. [RESOLVED] Oops, files still becoming "read only."

    From earlier post "Files suddenly behaving as 'read only' "



    Yep, the problem seems to be caused by Avast, I spoke too soon on the earlier thread (posted right after start up), because a few...
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