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That was it. I use Edge and cleared out the saved passwords, etc. I use a password app for my user names and passwords and never have used the browsers for this so I did not think about it. Many...

I entered an email address incorrectly as name@yahoo.om and the person's name is John Doe. I got the internet reply that it was not found and I corrected it. The full correct address is Doe@yahoo.com...

Thanks for the reply. Very helpful information. The issue is resolved.

Again thanks for responding to my request. My son-in-law has a friend who is in IT and contacted him for help. They got the issue resolved and my son-in-law said it was not easy. It would be good...

Thanks for your suggestions. I had trouble early on using the message number rather than the code number in the message. It would read Code ????? in the message and I did not see that. No, we used...

A son-in-law has a hotmail.com acct and account and a Skype account. He forgot his Skype email and in trying to reset it, following the "send a code to "phone number" or another email account to get...

Thanks for your assistance. I will follow the link.

Using Edge in Windows10 this error code has come up beginning in the last 3 or 4 days. I did switch to Firefox for one incident and it opened the video. One link had such poor sound I could not make...

Thanks for suggesting the issue might be the browser Chrome. I had time to go to my friend's house and use the browser Firefox and all the files opened. This person had someone come a year or so...

Thanks. Will try this.

Thanks for replying. The issue is not on my computer but that of a friend. The person uses AOL for mail and opens the mail in the browser, which is Chrome. I emailed a file with a "name.rtf"...

I use Win 10 but have a friend who still uses Win7. This person has Office 2007 installed if that was the term then and an rtf file is to be opened by Word when I checked for default apps. This...

It was the mouse! Not the computer. Earlier I was responding here and the courser stopped moving. I copied the post so when I could get the mouse to work again I could paste what I had written. ...

Thanks for our replies. My bad for not indicating I have Win 10 Home. Dell Inspirion Laptop 3000 series. The mouse is a Logitech wireless. I thought when this first happened it might be the...

A few days ago I was using a program to catalog my photos and when trying to delete a photo from my HD using the program, the computer totally froze. Nothing worked, even Task Manager would not open....

I'll check Task Manager. Thanks. I do not have a hard drive light on this laptop. But can check the fans. Thanks.

In the past 6 weeks or so my Dell laptop has really slowed down. Type a word and sometimes nothing happens for 5-10 seconds and then all the letters appear. I put the computer to sleep and when I...

Thank you for your assistance. I found the encryption page in Settings and encryption is turned on. On the same page on the right hand side is a Related Settings heading and in that was a BitLocker...

I logged on my MS account today and there are two BitLocker recovery keys there, each of them with a device name DESKTOP and then 7 different numerals and letters in each of them. Each has a KeyID of...

Many thanks for your assistance. Will Do!

I have a Dell Inspiron about 2 years old. I have it set to sleep when I close the lid, and at times when I open it and it awakens, the wifi network is not connected. I go to settings and the only way...

Thanks for our reply. I came to the forum and replied to your suggestion and I don't know what happened, but I do not see the reply here. I returned to say that I found the emails that were not in...

I am not using a mail app. I logon to Gmail and receive mail through the browser. This morning my email does not download. The date for the email is 8/20/2019. I have no filters or blocking at...

I did uninstall and all seems to be working. As I understood what I read about what it is suppose to do is identify packets that are video and give them priority when downloading a video and...

Thanks for the link. I will try uninstalling and see how that goes.