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Type: Posts; User: Peter Macintosh

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  1. Replies
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    I had an older Dell inspiron 15R that had similar...

    I had an older Dell inspiron 15R that had similar issues where the AC adapter that came with the laptop was not recognized.

    There was a problem with the adapter and possibly the power jack....
  2. RESOLVED - Dell Vostro 1000 Laptop Won't Power Up

    I mark that resolved ... but not in the way that I would have preferred.

    The laptop still won't boot. Probable logic board issue. Power supply ok, power is getting to the machine, USB ports are...
  3. UPDATE: Pulled HD and tested it externally;...

    UPDATE:

    Pulled HD and tested it externally; it's working ok. Cust happy all his data is intact.

    I didn't open the machine up yet, because of work schedule that may have to wait til Tue.
    ...
  4. Hi, J, (Thks for Thread Move ... forgot there...

    Hi, J,

    (Thks for Thread Move ... forgot there was separate one for Laptop Hardware)

    Pulled battery & AC, held powr off 60 sec, no dice. Pulled & reseated RAM. RAM inspection ok, no obvious...
  5. Dell Vostro 1000 Laptop Won't Power Up

    Good Afternoon,

    A friend's Dell Vostro 1000 laptop is back in the shop today. He says that performance was getting really slow. Then the screen blinked, went out, came back on and then went out...
  6. Thanks for the links, jdc2000. I've used that...

    Thanks for the links, jdc2000. I've used that info and tested it on my Win7 machine.

    I haven't had a chance to change anything on that Family Machine yet. It's a bit complicated to explain to...
  7. [RESOLVED] Granting Software Access To Standard Account Users

    Hi,

    Thanks to Broni for help in the Family Computer Cleanup. There were two viruses found as well as 350+ other PUPs and assorted mayhem removed from their machine.

    To help avoid further...
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    Hi, Broni, Chrome is now responding nicely....

    Hi, Broni,

    Chrome is now responding nicely. Thanks.

    Adobe Reader & Java are up to date. I didn't know that I needed Java 32-bit as well as 64-bit. Both versions are now installed on the...
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    Hi, Broni, The computer is doing much better...

    Hi, Broni,

    The computer is doing much better than when I first started.

    There still seems to be some "lagging" when using Chrome when first opening the browser. The cache and history files...
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    Hi, Broni, Posting the Fixlog.txt below. ...

    Hi, Broni,

    Posting the Fixlog.txt below.

    ---- Fixlog.txt ----

    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 17-11-2014
    Ran by Doug at 2014-11-19 01:52:57...
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    ---- Farbar FRST ---- Scan result of Farbar...

    ---- Farbar FRST ----

    Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 17-11-2014
    Ran by Doug (administrator) on MYCOMPUTER-PC on 18-11-2014 02:00:27
    Running from...
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    Hi, Broni, I've completed the AdwCleaner, JRT...

    Hi, Broni,

    I've completed the AdwCleaner, JRT and Farbar scans. It's amazing how much stuff these scans eliminated after doing all the previous scans before it.

    Note: the Farbar reports are a...
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    Hi, Broni, The Family Computer is feeling...

    Hi, Broni,

    The Family Computer is feeling much better today. But I have a sneaking suspicion I can't let it go home just yet ...

    Here is the ComboFix log. I did NOT have to run rKill.

    ----...
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    Hi, Broni, Here are the reports from RK and...

    Hi, Broni,

    Here are the reports from RK and MBAR.

    RK found a "Suspicious Path" in the Registry, but could not delete it because of an error. How (should?) I take care of that manually?
    ...
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    ---- DDS ---- DDS (Ver_2012-11-20.01) -...

    ---- DDS ----

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 11.0.9600.17420 BrowserJavaVersion: 10.65.2
    Run by Doug at 21:29:44 on 2014-11-15
    Microsoft Windows 7 Professional ...
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    ---- MBAM and DDS Attach --- ---- MBAM P4 ---...

    ---- MBAM and DDS Attach ---

    ---- MBAM P4 ---

    PUP.Optional.MindSpark.A, C:\Users\Doug\AppData\Local\Google\Chrome\User...
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    --- MBAM P3 --- Files: 221 Trojan.Chrome.INJ,...

    --- MBAM P3 ---

    Files: 221
    Trojan.Chrome.INJ, C:\Users\Doug\AppData\Local\Apple Computer\kcacnlcowkzy.dll, Quarantined, [44cfd369790366d019b821c242bfc53b],
    PUP.Optional.OptimumInstaller.A,...
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    ---- MBAM P2 --- Folders: 86...

    ---- MBAM P2 ---

    Folders: 86
    PUP.Optional.CouponBar.A, C:\Program Files (x86)\Coupons.com CouponBar, Quarantined, [5eb567d5b8c4d3633e4d35d791728a76],
    PUP.Optional.MindSpark.A,...
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    [RESOLVED] Family Computer Cleanup

    Hi,

    A friend brought his Dell Optiplex 620 back in because of it "getting really slow", especially when trying to surf the web. MB found two malware threats and over 350 PUPs and other files....
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    Hi, Wacky .. I have a Dell Inspiron 17 5337...

    Hi, Wacky ..

    I have a Dell Inspiron 17 5337 that I wanted to downgrade to Win 7 as well. The problem seems to be with the way that Microsoft changed the boot sequence in order to make Win 8 boot...
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    Thanks, Doc, for the info. This video was very...

    Thanks, Doc, for the info. This video was very helpful. I may well end up replacing the power jack as indicated.
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    Dell Inspiron Power Cord Loose

    I have a Dell Inspiron 15 N5110 I've had a couple years now.

    On this model, the power cord is at the rear of the machine. Over time, the port for the power cord has become very loose. The power...
  23. I'm sure you must've tried this ... if you're...

    I'm sure you must've tried this ... if you're using an external mouse, disable the touchpad. Check to make sure gestures are also disabled.

    I have two Dell Inspirons, one newer, Win 8. I was...
  24. Bingo! "savEEnsharoe" has been officially zapped!...

    Bingo! "savEEnsharoe" has been officially zapped! :D That BAAAAD ol' puddy tat!

    My friend's wife will be thrilled to hear that she'll be getting her old 'puter back.

    I have to finish your...
  25. Thanks for all your assistance, Broni. I'm away...

    Thanks for all your assistance, Broni. I'm away from that computer at the moment, but will go through those instructions later tonight.

    Unfortunately, I'm not confident that the original problems...
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