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Type: Posts; User: JLS

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  1. Replies
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    Which modem would be the better choice between...

    Which modem would be the better choice between the Arris Surfboard SB8200 and the Motorola MB8611 and would work best with the router that I have?
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    Hi, JDC2000. My modem and router are connected...

    Hi, JDC2000. My modem and router are connected to an APC power back-up.
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    Internet connection Issue

    I have an ARRIS SURFboard SB6190 DOCSIS 3.0 Gigabit+ Cable Modem, which is almost 6 years old. My router is the TP-Link WiFi 6 AX3000 Smart WiFi Router (Archer AX50) 802.11ax Router, which is little...
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    Update: The issue was pertaining to my vpn. I...

    Update: The issue was pertaining to my vpn. I contacted them and they told me to manually type 2 DNS servers in internet protocal in wifi settings, rebooted, it automatically changed DNS setting...
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    No internet connection on laptop

    I have a Dell XPS13. I have multiple devices connected to wifi in the house and all are connected to my wifi with no problems. The only device I can't seem to get internet on my laptop. I rebooted...
  6. Thread: Zoom question

    by JLS
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    1,124

    JDC2000, that makes sense and gives me peace of...

    JDC2000, that makes sense and gives me peace of mind. I appreciate the reply.
  7. Thread: Zoom question

    by JLS
    Replies
    2
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    1,124

    Zoom question

    I have a family member who wants to use zoom for an online class. She wants to use my laptop. I never installed/used zoom because I think it is not safe to use. I know it is a USA company, but the...
  8. I created that DWORD and tested it twice and it...

    I created that DWORD and tested it twice and it seemed to have done the trick. It only took a few seconds to reconnect my internet connection. :) Jdc2000 and Steve R Jones, thanks so much for your...
  9. I have a Dell XPS 13 9360 laptop. It always took...

    I have a Dell XPS 13 9360 laptop. It always took a bit to reconnect my internet after waking up from sleep mode.

    "Did you try the information in the next-to-last post by RBotero at this link?"...
  10. I didn't see any new updates from your link. ...

    I didn't see any new updates from your link. Also, I clicked update driver in device manager and it said driver is up to date. That will be a bummer, if it doesn't have that capability.
  11. I don't have a power management setting tab in...

    I don't have a power management setting tab in any of the items listed in network adapters.
  12. jdc2000, I don't have an ethernet cable plugged...

    jdc2000, I don't have an ethernet cable plugged into it. I am using a wireless connection. Where/how would I make the USB power saving setting change?
  13. jdc2000, I attached a screenshot of the network...

    jdc2000, I attached a screenshot of the network adapters list in device manager.

    Steve R Jones, I don't have a "network connectivity in standby" setting in power options/advanced setting.
  14. Steve, I don't have either the Dell wireless 1705...

    Steve, I don't have either the Dell wireless 1705 or Realtek PCIe GBE in my list. I clicked on every listing I have under network adapters and none of them have the power management tab.
  15. I'm trying to interrupt the following below. Do...

    I'm trying to interrupt the following below. Do I create a create a new “DWORD (32-bit) Value“. Title is ‘v PlatformAoAcOverride‘, Value Data ‘0‘, Base ‘Hexadecimal‘?


    Add PlatformAoAcOverride...
  16. JDC200, nothing seemed to work from those links. ...

    JDC200, nothing seemed to work from those links. I followed the instructions in the link below that I found. I created a new DWORD titled CsEnabled because I didn't have it in my registry. After...
  17. I don't see any tab labeled "power management."...

    I don't see any tab labeled "power management." The only tabs I see is general, advanced, driver, details, events, and resources.
  18. I apologize for not replying back earlier. She...

    I apologize for not replying back earlier. She didn't make any changes to try to fix the issue. Her internet connection seemd to be fine the day after I posted this issue. Don't know what was...
  19. Hi Steve. It looks like #2 (force shut down)...

    Hi Steve. It looks like #2 (force shut down) fixed this issue.

    Another issue I have is when I wake up my laptop after it has been asleep, I don't have internet. I connect/disconnect trying to...
  20. Computer automatically restarts after shutdown in windows 10

    Why does windows 10 automatically restart after I shut it down? I went to settings/system/about/advanced system settings. Then clicked settings under startup and recovery. I unchecked...
  21. JDC, where exactly is this setting in windows 10?...

    JDC, where exactly is this setting in windows 10? Also, where is the setting option to NOT allow the wireless card to go to sleep? She couldn't find either of these.
  22. Steve, while she is using it. I don't think she...

    Steve, while she is using it. I don't think she even has sleep mode enabled.
  23. [RESOLVED] Laptop keeps disconnecting from internet

    I have a family member who is working from home. Her laptop is using the internet in the house wirelessly. The past few days her laptop has been loosing internet connection on her work laptop. All...
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    I had no luck retrieving my files. I will try to...

    I had no luck retrieving my files. I will try to remember to use copy command instead of move. I appreciate the help.
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    Midknyte, after clicking "open file location" on...

    Midknyte, after clicking "open file location" on a few of them, it get a pop-up window that says "the item that this shortcut refers to has been changed or moved, so this shortcut will no longer work...
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