[RESOLVED] JBL Bluetooth Headphones - Windows 10 PC Can't Find

Hello.

I received some JBL Tune510 BT (bluetooth) headphones for Xmas. I paired them with my Samsung Smart TV, no problem.

However, my Windows 10 Lenovo PC can't seem to find them for pairing.

I found various web advice to go to "Bluetooth & other devices" in Settings and then go to "Add bluetooth or other device".

This is what I get.

Attachment 15607

And, yes, the Bluetooth button on that screen is in the 'on' position. Here is my system info.

PC is Lenovo Ideacentre 700 with a 1 TB hard drive and 32 GB of RAM installed. Everything is hard-wired, have never used Bluetooth on it for anything before. - A great PC - fast, solid, never any trouble before.

Processor Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz
Installed RAM 32.0 GB
Device ID 84A3A24A-F648-4D6B-98D0-D7888F9C781C
Product ID 00325-80403-60993-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition: Windows 10 Home, version 21H1, installed 09-25-2020
OS Build: 19043.1415
Experience: Windows Feature Experience Pack 120.2212.3920.0

My internet security is Norton 360, if that matters.

Can anyone help? Thanks ahead of time!

When I paired my bluetooth mouse with my tablet I had to reboot the tablet with the nearby mouse turned on the first time so it would see it. Worth a try with your phones. Also try turning the phones off, then on with that bluetooth list open to see if it appears after they're turned on.

Note that many older desktop PCs did Not come with Bluetooth. There are many USB-to-Bluetooth adapters available ... starting at under $5, including shipping, at Amazon: https://smile.amazon.com/s?k=usb-to-...f=sr_nr_p_85_1

Happy New Year!

Thanks to all, but I'm afraid it was a case of operator error.

I finally remembered that the indicator light on the headphones has to be blinking for the JBLs to actually be in pairing mode. Just being on is not enough.

Doh! :o

No problem, glad it's sorted. :)

PICNIC - Problem In Chair, Not In Computer? ;) Been there myself, too many times to count.