[RESOLVED] Blue Screen of death with sad emoticon
Hiya. I am hoping someone can help me. My laptop is about 6 years old and has started giving me a blue screen of death that has a sad emoticon on it. It started happening as once in a blue moon and now is happening multiple times a day. I have done the scan as asked. Just hoping someone can help. Thank you in advance
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 01-04-2022
Ran by Leah (administrator) on DESKTOP-5IAB8FG (ASUSTeK COMPUTER INC. Q553UB) (02-04-2022 10:51:45)
Running from C:\Users\Leah\Downloads
Loaded Profiles: Leah
Platform: Microsoft Windows 10 Pro Version 21H1 19043.1586 (X64) Language: English (United States)
Default browser: Chrome
Boot Mode: Normal
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(ASUSTeK Computer Inc. -> AsusTek) C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPLoader.exe
(C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPCenter.exe ->) (ASUSTeK Computer Inc. -> AsusTek) C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPHelper.exe
(C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPLoader.exe ->) (ASUSTeK Computer Inc. -> AsusTek) C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPCenter.exe
(C:\Program Files (x86)\Epson Software\Epson Printer Connection Checker\EPPCCMON.EXE ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\splwow64.exe
(C:\Program Files (x86)\epson\MyEpson Portal\mepService.exe ->) (SEIKO EPSON CORPORATION -> Seiko Epson Corporation) C:\Program Files (x86)\epson\MyEpson Portal\mep.exe
(C:\Program Files\Avast Software\Avast\AvastSvc.exe ->) (Avast Software s.r.o. -> AVAST Software) C:\Program Files\Avast Software\Avast\aswEngSrv.exe
(C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\Updates\16.0.15028.20160\OfficeClickToRun.exe
(C:\Windows\SysWOW64\esif_uf.exe ->) (Intel(R) Software -> Intel Corporation) C:\Windows\Temp\DPTF\esif_assist_64.exe
(DriverStore\FileRepository\igdlh64.inf_amd64_9f310939ec1eebf9\igfxCUIService.exe ->) (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_9f310939ec1eebf9\igfxEM.exe
(explorer.exe ->) (Avast Software s.r.o. -> AVAST Software) C:\Program Files\Avast Software\Avast\AvastUI.exe <4>
(explorer.exe ->) (Google LLC -> Google LLC) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe <32>
(explorer.exe ->) (Hewlett Packard -> Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
(explorer.exe ->) (Ivaylo Beltchev -> IvoSoft) [File not signed] C:\Program Files\Classic Shell\ClassicStartMenu.exe
(explorer.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Microsoft IntelliPoint\ipoint.exe
(explorer.exe ->) (SEIKO EPSON CORPORATION -> Seiko Epson Corporation) C:\Program Files (x86)\Epson Software\Epson Printer Connection Checker\EPPCCMON.EXE
(explorer.exe ->) (SEIKO EPSON CORPORATION -> Seiko Epson Corporation) C:\Program Files\epson\Epson Data Collection Agent\DataCollectionAgentController.exe
(explorer.exe ->) (SEIKO EPSON CORPORATION -> Seiko Epson Corporation) C:\Windows\System32\spool\drivers\x64\3\E_YATIYNE.EXE
(Google LLC -> Google LLC) C:\Program Files (x86)\Google\Update\1.3.36.122\GoogleCrashHandler.exe
(Google LLC -> Google LLC) C:\Program Files (x86)\Google\Update\1.3.36.122\GoogleCrashHandler64.exe
(Hewlett-Packard Company -> Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(SEIKO EPSON CORPORATION -> Seiko Epson Corporation) C:\Program Files (x86)\Epson Software\Download Navigator\EPSDNAVI.EXE
(Seiko Epson Corporation) [File not signed] C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
(services.exe ->) (@ByELDI -> @ByELDI) [File not signed] C:\Program Files\KMSpico\Service_KMS.exe
(services.exe ->) (Adobe Inc. -> Adobe Inc.) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
(services.exe ->) (Avast Software s.r.o. -> AVAST Software) C:\Program Files\Avast Software\Avast\aswidsagent.exe
(services.exe ->) (Avast Software s.r.o. -> AVAST Software) C:\Program Files\Avast Software\Avast\aswToolsSvc.exe
(services.exe ->) (Avast Software s.r.o. -> AVAST Software) C:\Program Files\Avast Software\Avast\AvastSvc.exe
(services.exe ->) (Avast Software s.r.o. -> AVAST Software) C:\Program Files\Avast Software\Avast\wsc_proxy.exe
(services.exe ->) (GoPro Media, Inc. -> ) C:\Program Files\GoPro\GoPro Desktop App\GoProDeviceDetection.exe
(services.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\lms.inf_amd64_fddb643595e0b8d0\LMS.exe
(services.exe ->) (Intel Corporation-Wireless Connectivity Solutions -> Intel Corporation) C:\Windows\System32\ibtsiva.exe
(services.exe ->) (Intel(R) Embedded Subsystems and IP Blocks Group -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\dal.inf_amd64_b5484efd38adbe8d\jhi_service.exe
(services.exe ->) (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_9f310939ec1eebf9\igfxCUIService.exe
(services.exe ->) (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_9f310939ec1eebf9\IntelCpHDCPSvc.exe
(services.exe ->) (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_9f310939ec1eebf9\IntelCpHeciSvc.exe
(services.exe ->) (Intel(R) Software -> Intel Corporation) C:\Windows\SysWOW64\esif_uf.exe
(services.exe ->) (LAVASOFT SOFTWARE CANADA INC -> ) C:\Program Files (x86)\Lavasoft\Web Companion\Application\Lavasoft.WCAssistant.WinService.exe
(services.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(services.exe ->) (Microsoft Windows Publisher -> Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe <2>
(services.exe ->) (NVIDIA Corporation -> NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe <2>
(services.exe ->) (SEIKO EPSON CORPORATION -> Seiko Epson Corporation) C:\Program Files (x86)\epson\MyEpson Portal\mepService.exe
(services.exe ->) (SEIKO EPSON CORPORATION -> Seiko Epson Corporation) C:\Program Files\epson\Epson Data Collection Agent\DCAgent.exe
(services.exe ->) (SEIKO EPSON CORPORATION -> Seiko Epson Corporation) C:\Windows\System32\escsvc64.exe
(services.exe ->) (TeamViewer Germany GmbH -> TeamViewer Germany GmbH) C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
(svchost.exe ->) (Adobe Systems Incorporated) C:\Program Files\WindowsApps\ReaderNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe
(svchost.exe ->) (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2202.10603.0_x64__8wekyb3d8bbwe\Cortana.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\HelpPane.exe
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\dllhost.exe <3>
(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\wlanext.exe
(svchost.exe ->) (Realtek Semiconductor Corp -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(svchost.exe ->) (Realtek Semiconductor Corp -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
==================== Registry (Whitelisted) ===================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [IntelliPoint] => c:\Program Files\Microsoft IntelliPoint\ipoint.exe [2417032 2011-08-01] (Microsoft Corporation -> Microsoft Corporation)
HKLM\...\Run: [Classic Start Menu] => C:\Program Files\Classic Shell\ClassicStartMenu.exe [163640 2018-07-15] (Ivaylo Beltchev -> IvoSoft) [File not signed]
HKLM\...\Run: [EPPCCMON] => C:\Program Files (x86)\EPSON Software\Epson Printer Connection Checker\EPPCCMON.EXE [445800 2021-10-08] (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)
HKLM\...\Run: [DataCollectionAgentController] => C:\Program Files\EPSON\Epson Data Collection Agent\DataCollectionAgentController.exe [395168 2022-01-18] (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)
HKLM\...\Run: [AvastUI.exe] => C:\Program Files\Avast Software\Avast\AvLaunch.exe [157464 2022-04-02] (Avast Software s.r.o. -> AVAST Software)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard Company -> Hewlett-Packard)
HKLM-x32\...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [1310720 2020-02-10] (Seiko Epson Corporation) [File not signed]
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Run: [Opera Browser Assistant] => C:\Users\Leah\AppData\Local\Programs\Opera\assistant\browser_assistant.exe [2312792 2019-06-14] (Opera Software AS -> Opera Software)
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Run: [uTorrent] => C:\Users\Leah\AppData\Roaming\uTorrent\uTorrent.exe [2103848 2022-02-20] (BitTorrent Inc -> BitTorrent Inc.)
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Run: [Adobe Reader Synchronizer] => "C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AdobeCollabSync.exe" (No File)
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Run: [ScreenRec] => C:\Users\Leah\AppData\Local\StreamingVideoProvider\ScreenRec_app\screenrec.exe [2442288 2021-07-07] (TeddySoft Ltd. -> StreamingVideoProvider)
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Run: [EPLTarget\P0000000000000000] => C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_YATIYNE.EXE [485976 2020-09-11] (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Run: [ut] => C:\Users\Leah\AppData\Roaming\uTorrent\uTorrent.exe [2103848 2022-02-20] (BitTorrent Inc -> BitTorrent Inc.)
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Run: [GoogleChromeAutoLaunch_86491550B89A52C9E670D807BD7DE1B7] => "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window /prefetch:5
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Policies\Explorer: [DisallowRun] 1
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Policies\Explorer\DisallowRun: [1] 1.exe
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\Policies\Explorer\DisallowRun: [2] irsetup.exe
HKU\S-1-5-21-3125715518-4182784800-2266441103-1002\...\MountPoints2: {0af9616f-8de0-11ea-9c2d-9c5c8e2ac26d} - "E:\HiSuiteDownLoader.exe"
HKLM\...\Windows x64\Print Processors\hpzppw71: C:\Windows\System32\spool\prtprocs\x64\hpzppw71.dll [239704 2017-12-18] (Microsoft Windows Hardware Compatibility Publisher -> Hewlett-Packard Corporation)
HKLM\...\Print\Monitors\Brother QL-500 Monitor: C:\WINDOWS\system32\PTQL5L.DLL [54272 2010-02-05] (Microsoft Windows Hardware Compatibility Publisher -> Brother Industries, Ltd.)
HKLM\...\Print\Monitors\EPSON ET-2850 Series 64MonitorBE: C:\WINDOWS\system32\E_YLMBYNE.DLL [187392 2018-06-15] (Microsoft Windows Hardware Compatibility Publisher -> Seiko Epson Corporation)
HKLM\...\Print\Monitors\EpsonNet Print Port: C:\WINDOWS\system32\enppmon.dll [500736 2016-09-14] (SEIKO EPSON CORPORATION) [File not signed]
HKLM\...\Print\Monitors\PCL hpz3lw71: C:\WINDOWS\system32\hpz3lw71.dll [55392 2017-12-18] (Microsoft Windows Hardware Compatibility Publisher -> Hewlett-Packard Corporation)
HKLM\Software\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] -> C:\Program Files (x86)\Google\Chrome\Application\99.0.4844.84\Installer\chrmstp.exe [2022-03-28] (Google LLC -> Google LLC)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk [2019-05-21]
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett Packard -> Hewlett-Packard Co.)
GroupPolicy: Restriction ? <==== ATTENTION
Policies: C:\ProgramData\NTUSER.pol: Restriction <==== ATTENTION
HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION
==================== Scheduled Tasks (Whitelisted) ============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
Task: {019F9A78-3B38-4157-B807-FFE302356880} - System32\Tasks\Opera scheduled assistant Autoupdate 1553093994 => C:\Users\Leah\AppData\Local\Programs\Opera\launcher.exe [1493592 2019-06-14] (Opera Software AS -> Opera Software) -> --scheduledautoupdate --component-name=assistant --component-path="C:\Users\Leah\AppData\Local\Programs\Opera\assistant" $(Arg0)
Task: {0F8C8DC6-CC2B-405E-AB2C-C9D767E7F4B4} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [335416 2019-06-12] (Adobe Inc. -> Adobe)
Task: {1274BCB7-7458-4C16-8EE3-A63B358A9956} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [156968 2019-03-09] (Google Inc -> Google Inc.)
Task: {17BA3C58-9082-4178-99B1-0BF7BEC9C3E6} - System32\Tasks\AVGUpdateTaskMachineUA => C:\Program Files (x86)\AVG\Browser\Update\AVGBrowserUpdate.exe /ua /installsource scheduler (No File)
Task: {1C453E00-5E00-46EF-A398-FDEBE1FFA6CD} - System32\Tasks\Adobe Flash Player NPAPI Notifier => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_32_0_0_207_Plugin.exe [1457208 2019-06-12] (Adobe Inc. -> Adobe)
Task: {22DDE10B-6D2D-491E-8E61-FF5F04324252} - System32\Tasks\Microsoft\Office\Office Automatic Updates 2.0 => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [22865832 2022-04-02] (Microsoft Corporation -> Microsoft Corporation)
Task: {26F47674-61A0-4649-9655-85C9C34AFFCF} - System32\Tasks\Avast Emergency Update => C:\Program Files\Avast Software\Avast\AvEmUpdate.exe [4992280 2022-04-02] (Avast Software s.r.o. -> AVAST Software)
Task: {3DB1B0F7-06D4-4F48-A99E-DCEE4637F1A8} - System32\Tasks\ASUS Smart Gesture Launcher => C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPLauncher.exe [18416 2015-10-30] (ASUSTeK Computer Inc. -> AsusTek)
Task: {413ECA74-AE81-4302-8014-DD19B9B38074} - System32\Tasks\Microsoft_Hardware_Launch_IPoint_exe => c:\Program Files\Microsoft IntelliPoint\IPoint.exe [2417032 2011-08-01] (Microsoft Corporation -> Microsoft Corporation)
Task: {4B81458C-AB58-4FE3-A0B9-9EECBEBC3CE0} - System32\Tasks\EPSON ET-2850 Series Update {96728CEB-9441-4980-9AFB-F463C3F9EBB1} => C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_YTSYNE.EXE [680440 2017-06-07] (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)
Task: {53353B65-98BE-40D6-9B66-A104EC6EF70E} - System32\Tasks\Mozilla\Firefox Background Update 308046B0AF4A39CB => C:\Program Files\Mozilla Firefox\firefox.exe --MOZ_LOG sync,prependheader,timestamp,append,maxsize:1,Dump:5 --MOZ_LOG_FILE C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB\backgroundupdate.moz_log --backgroundtask backgroundupdate
Task: {5B111EA1-526F-4C96-9A2C-09EC7DDD6C93} - System32\Tasks\Update Checker => C:\Program Files (x86)\ASUS\ASUS Live Update\UpdateChecker.exe [143160 2019-03-12] (ASUSTek Computer Inc. -> ASUSTek Computer Inc.)
Task: {63AB608A-01FC-44BD-B023-9FC87F42CEE1} - System32\Tasks\Opera scheduled Autoupdate 1552143542 => C:\Users\Leah\AppData\Local\Programs\Opera\launcher.exe [1493592 2019-06-14] (Opera Software AS -> Opera Software)
Task: {71D0551E-8221-4CB1-900F-5FD71A8A9BC2} - System32\Tasks\Mozilla\Firefox Default Browser Agent 308046B0AF4A39CB => C:\Program Files\Mozilla Firefox\default-browser-agent.exe do-task "308046B0AF4A39CB"
Task: {76FA2B1C-B937-4163-A200-AD0F99816BA2} - System32\Tasks\R@1n-KMS\Office15ProPlus => wmic path SoftwareLicensingProduct where (ID="b322da9c-a2e2-4058-9e4e-f59a6970bd69") call Activate
Task: {84406499-F8C3-4487-A5C8-5FC4B4279115} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1564424 2021-11-18] (Adobe Inc. -> Adobe Inc.)
Task: {87B73CAD-1E44-4137-861B-07BB10E4FA30} - System32\Tasks\AutoPico Daily Restart => C:\Program Files\KMSpico\AutoPico.exe [740544 2015-11-01] (@ByELDI -> @ByELDI) [File not signed]
Task: {90427545-1E03-4C7E-87F4-60FB250E7937} - System32\Tasks\Microsoft\Office\Office Feature Updates Logon => C:\Program Files (x86)\Microsoft Office\root\Office16\sdxhelper.exe [111512 2022-04-02] (Microsoft Corporation -> Microsoft Corporation)
Task: {9B36C1D6-28A4-40C4-99C2-58D9FC9BB6ED} - System32\Tasks\AVGUpdateTaskMachineCore => C:\Program Files (x86)\AVG\Browser\Update\AVGBrowserUpdate.exe /c (No File)
Task: {A0DFDA7F-2E09-43A5-ACAE-AFEE74855C5E} - System32\Tasks\RtHDVBg_ListenToDevice => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1407736 2019-03-04] (Realtek Semiconductor Corp -> Realtek Semiconductor)
Task: {B11EFDDE-AC47-4389-A77B-76B666CCFF3A} - System32\Tasks\Microsoft\Office\Office Feature Updates => C:\Program Files (x86)\Microsoft Office\root\Office16\sdxhelper.exe [111512 2022-04-02] (Microsoft Corporation -> Microsoft Corporation)
Task: {BD99F6E8-DE37-41C0-AEA6-BF7B9BA3FE88} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [16409496 2019-03-04] (Realtek Semiconductor Corp -> Realtek Semiconductor)
Task: {C8657B51-6DB1-4EC0-80DC-F397FD828D6A} - System32\Tasks\Avast Software\Overseer => C:\Program Files\Common Files\Avast Software\Overseer\overseer.exe [2296088 2022-04-02] (Avast Software s.r.o. -> Avast Software)
Task: {CA3085C4-2413-4AAB-AC01-7F8431F73DAE} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [22865832 2022-04-02] (Microsoft Corporation -> Microsoft Corporation)
Task: {D426CE60-8FE0-466A-8901-911B6246A91D} - System32\Tasks\R@1n-KMS\Windows64Professional => wmic path SoftwareLicensingProduct where (ID="2de67392-b7a7-462a-b1ca-108dd189f588") call Activate
Task: {EE0F240E-F177-4357-867A-0BE87FD9F3FE} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [156968 2019-03-09] (Google Inc -> Google Inc.)
Task: {F80D9A35-B799-4F4F-888B-5C783AF0727E} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonx86\Microsoft Shared\Office16\OLicenseHeartbeat.exe [696808 2022-04-02] (Microsoft Corporation -> Microsoft Corporation)
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
Task: C:\WINDOWS\Tasks\EPSON ET-2850 Series Update {96728CEB-9441-4980-9AFB-F463C3F9EBB1}.job => C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_YTSYNE.EXE:/EXE:{96728CEB-9441-4980-9AFB-F463C3F9EBB1} /F:UpdateWORKGROUP\DESKTOP-5IAB8FG$ĊSearches for EPSON software updates, and notifies you when updates are available.If this task is disabled or stopped, your EPSON software will not be automatically kept up to date.Thi
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{7e42637e-440e-40bd-a9ec-8e6493e0f46a}: [DhcpNameServer] 192.168.0.1
Edge:
=======
DownloadDir: C:\Users\Leah\Downloads
Edge Extension: (No Name) -> AutoFormFill_5ED10D46BD7E47DEB1F3685D2C0FCE08 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\AutoFormFill [not found]
Edge Extension: (No Name) -> BookReader_B171F20233094AC88D05A8EF7B9763E8 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\BookViewer [not found]
Edge Extension: (No Name) -> LearningTools_7706F933-971C-41D1-9899-8A026EB5D824 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\LearningTools [not found]
Edge Extension: (No Name) -> PinJSAPI_EC01B57063BE468FAB6DB7EBFC3BF368 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\PinJSAPI [not found]
Edge Profile: C:\Users\Leah\AppData\Local\Microsoft\Edge\User Data\Default [2022-04-02]
FireFox:
========
FF DefaultProfile: n9ez0xmt.default
FF ProfilePath: C:\Users\Leah\AppData\Roaming\Mozilla\Firefox\Profiles\n9ez0xmt.default [2021-10-10]
FF ProfilePath: C:\Users\Leah\AppData\Roaming\Mozilla\Firefox\Profiles\i0y1twr8.default-release [2022-03-17]
FF Extension: (ZED: Zoom Easy Downloader) - C:\Users\Leah\AppData\Roaming\Mozilla\Firefox\Profiles\i0y1twr8.default-release\Extensions\{6d685f76-574f-4542-ba89-778fefa3f938}.xpi [2021-11-09]
FF Extension: (Video DownloadHelper) - C:\Users\Leah\AppData\Roaming\Mozilla\Firefox\Profiles\i0y1twr8.default-release\Extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}.xpi [2022-02-14]
FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_32_0_0_207.dll [2019-06-12] (Adobe Inc. -> )
FF Plugin: @videolan.org/vlc,version=3.0.16 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2021-06-18] (VideoLAN -> VideoLAN)
FF Plugin: @videolan.org/vlc,version=3.0.6 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2021-06-18] (VideoLAN -> VideoLAN)
FF Plugin: @videolan.org/vlc,version=3.0.8 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2021-06-18] (VideoLAN -> VideoLAN)
FF Plugin: Adobe Acrobat -> C:\Program Files\Adobe\Acrobat DC\Acrobat\Air\nppdf32.dll [2022-03-02] (Adobe Inc. -> Adobe Systems Inc.)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_32_0_0_207.dll [2019-06-12] (Adobe Inc. -> )
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2022-03-05] (Microsoft Corporation -> Microsoft Corporation)
Chrome:
=======
CHR DefaultProfile: Default
CHR Profile: C:\Users\Leah\AppData\Local\Google\Chrome\User Data\Default [2022-04-02]
CHR Notifications: Default -> hxxps://tinder.com
CHR Extension: (ZenMate Free VPN–Best VPN for Chrome) - C:\Users\Leah\AppData\Local\Google\Chrome\User Data\Default\Extensions\fdcgdnkidjaadafnichfpabhfomcebme [2022-02-12]
CHR Extension: (Video DownloadHelper) - C:\Users\Leah\AppData\Local\Google\Chrome\User Data\Default\Extensions\lmjnegcaeklhafolokijcfjliaokphfk [2022-02-02]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Leah\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2022-01-31]
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx [2015-07-24]
CHR HKLM-x32\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx [2015-07-24]
Opera:
=======
OPR Profile: C:\Users\Leah\AppData\Roaming\Opera Software\Opera Stable [2020-11-26]
OPR DefaultSuggestURL: Opera Stable -> hxxps://www.google.co.uk/complete/search?client=opera&q={searchTerms}&ie={inputEncoding}&oe={outputEncoding}
==================== Memory info ===========================
BIOS: American Megatrends Inc. Q553UB.202 11/16/2015
Motherboard: ASUSTeK COMPUTER INC. Q553UB
Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
Percentage of memory in use: 46%
Total physical RAM: 12184.12 MB
Available physical RAM: 6560.17 MB
Total Virtual: 14040.12 MB
Available Virtual: 8357.09 MB
==================== Drives ================================
Drive c: () (Fixed) (Total:1861.65 GB) (Free:1683.46 GB) NTFS
\\?\Volume{35639326-4973-4479-814e-b8c2437508ba}\ (Recovery) (Fixed) (Total:0.44 GB) (Free:0.42 GB) NTFS
\\?\Volume{c892c6c1-2690-48ad-9a9f-c4767dcea707}\ () (Fixed) (Total:0.81 GB) (Free:0.37 GB) NTFS
\\?\Volume{e25c11c5-06e0-4198-a90b-f733cd0b4f16}\ () (Fixed) (Total:0.09 GB) (Free:0.07 GB) FAT32
==================== MBR & Partition Table ====================
==========================================================
Disk: 0 (Size: 1863 GB) (Disk ID: A3345D50)
Partition: GPT.
==================== End of Addition.txt =======================