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A co-worker got bitten by the above mentioned nasty... Apparently among other things - it's ransomware.
We can not open Excel, Word or PDF files that were on the pc at the time. (see attached error message) New files appear to be OK after running quick scan of Malwarebytes. I'm current running a full scan.
Is there any hope of recovering the files? From what I understand, the files get encrypted?!?!?
Full scan with Malwarebytes and MSE came up clean.
Another question - would you trust this computer?
Hi Steve...
Without running some scans there is no way of telling what's going on there.
Same goes for your question - would you trust this computer?
You mention Spyware.Zeus which is NOT a ransomware and the error you posted doesn't indicate any files being encrypted.
====================================
Please complete all steps listed here: http://discussions.virtualdr.com/sho...d-4-28-2013%29
Thanks Broni....
The co-worker did get one pop up asking for $200.00 ... And I spent a couple hours Googling the error message. I only saw one reference to ransomware. Her older files won't open any any computer... But new files will open and files I send to the machine will open.
I run the scans on Monday.
RogueKiller V9.0.1.0 [Jun 2 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Nicolette [Admin rights]
Mode : Remove -- Date : 06/02/2014 07:22:14
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 14 ¤¤¤
[Suspicious.Path] (X64) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Run | {F3C5EDD2-54EB-18FE-F407-2006538CC889} : C:\Users\NICOLE~1\AppData\Local\Temp\Qsrshwtwiosqe.exe [x] -> DELETED
[Suspicious.Path] (X64) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Run | Xuuwcy : C:\Users\Nicolette\AppData\Local\Temp\Ifoj\xuuwcy.exe [x] -> DELETED
[Suspicious.Path] (X86) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Run | {F3C5EDD2-54EB-18FE-F407-2006538CC889} : C:\Users\NICOLE~1\AppData\Local\Temp\Qsrshwtwiosqe.exe -> ERROR [2]
[Suspicious.Path] (X86) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Run | Xuuwcy : C:\Users\Nicolette\AppData\Local\Temp\Ifoj\xuuwcy.exe -> ERROR [2]
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowControlPanel : 2 -> NOT SELECTED
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowSetProgramAccessAndDefaults : 0 -> NOT SELECTED
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 0 -> NOT SELECTED
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowControlPanel : 2 -> NOT SELECTED
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowSetProgramAccessAndDefaults : 0 -> NOT SELECTED
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-1407536867-2037771679-2859465179-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 0 -> NOT SELECTED
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> NOT SELECTED
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> NOT SELECTED
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> NOT SELECTED
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> NOT SELECTED
¤¤¤ Scheduled tasks : 0 ¤¤¤
¤¤¤ Files : 0 ¤¤¤
¤¤¤ HOSTS File : 0 ¤¤¤
¤¤¤ Antirootkit : 0 ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST350041 3AS SATA Disk Device +++++
--- User ---
[MBR] a24731359b1625022bb4114cb30f5c90
[BSP] f47e3dfffe08175e2fb9d703a6395114 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 464621 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 951750656 | Size: 12217 MB
User = LL1 ... OK
User != LL2 ... KO!
--- LL2 ---
[MBR] ed8203965e7ccdfb4b47ea62cd371700
[BSP] ccc1d9ea87fb57febbf29740f17e02d9 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 226125824 | Size: 300 MB
============================================
RKreport_SCN_06022014_072004.log
=====================
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
Database version: v2014.06.02.04
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17107
Nicolette :: CANDICE-HP [administrator]
6/2/2014 7:27:19 AM
mbar-log-2014-06-02 (07-27-19).txt
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 372528
Time elapsed: 38 minute(s), 2 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
Physical Sectors Detected: 0
(No malicious items detected)
(end)
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
(c) Malwarebytes Corporation 2011-2012
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
Account is Administrative
Internet Explorer version: 11.0.9600.17107
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.646000 GHz
Memory total: 3880407040, free: 1491517440
Downloaded database version: v2014.06.02.04
Downloaded database version: v2014.05.21.01
=======================================
Initializing...
------------ Kernel report ------------
06/02/2014 07:27:04
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\amd_sata.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\amd_xata.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\drivers\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\netr28x.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\RtsPStor.sys
\SystemRoot\system32\drivers\amdppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\glancedrv.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\serscan.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\drivers\USBD.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\comdlg32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\usp10.dll
\Windows\System32\ws2_32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\sechost.dll
\Windows\System32\lpk.dll
\Windows\System32\psapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\user32.dll
\Windows\System32\msctf.dll
\Windows\System32\advapi32.dll
\Windows\System32\nsi.dll
\Windows\System32\imm32.dll
\Windows\System32\normaliz.dll
\Windows\System32\kernel32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\wininet.dll
\Windows\System32\urlmon.dll
\Windows\System32\difxapi.dll
\Windows\System32\setupapi.dll
\Windows\System32\iertutil.dll
\Windows\System32\clbcatq.dll
\Windows\System32\shell32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\ole32.dll
\Windows\System32\gdi32.dll
\Windows\System32\crypt32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004bfb410
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000005f\
Lower Device Object: 0xfffffa80046c9060
Lower Device Driver Name: \Driver\amd_sata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004bfb410, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004bfc040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004bfb410, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80046ca7e0, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa80046c9060, DeviceName: \Device\0000005f\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D341D9F9
Partition information:
Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 204800
Partition file system is NTFS
Partition is bootable
Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 206848 Numsec = 951543808
Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 951750656 Numsec = 25020416
Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Disk Size: 500107862016 bytes
Sector size: 512 bytes
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Scan finished
=======================================
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
# AdwCleaner v3.211 - Report created 02/06/2014 at 09:14:58
# Updated 26/05/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Nicolette - CANDICE-HP
# Running from : C:\Users\Nicolette\Downloads\adwcleaner_3.211.exe
# Option : Clean
***** [ Services ] *****
Service Deleted : APNMCP
***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\AskPartnerNetwork
Folder Deleted : C:\Program Files (x86)\AskPartnerNetwork
File Deleted : C:\Users\Nicolette\AppData\Roaming\Mozilla\Firefox\Profiles\fvjd0ymm.default\searchplugins\bingp.xml
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Key Deleted : HKLM\SOFTWARE\Classes\AppID\BHO.DLL
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnTbMon]
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{44CBC005-6243-4502-8A02-3A096A282664}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80703783-E415-4EE3-AB60-D36981C5A6F1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D8278076-BC68-4484-9233-6E7F1628B56C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F297534D-7B06-459D-BC19-2DD8EF69297B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{80703783-E415-4EE3-AB60-D36981C5A6F1}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9945959C-AAD8-4312-8B57-2DE11927E770}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6978F29A-3493-40B2-8CDC-9C13A02F85A4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D7949A66-D936-4028-9552-14F7DC50F38D}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6978F29A-3493-40B2-8CDC-9C13A02F85A4}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D7949A66-D936-4028-9552-14F7DC50F38D}
Key Deleted : HKCU\Software\AskPartnerNetwork
Key Deleted : HKCU\Software\AppDataLow\Software
Key Deleted : HKLM\Software\AskPartnerNetwork
Key Deleted : [x64] HKLM\SOFTWARE\AskPartnerNetwork
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17041
-\\ Mozilla Firefox v29.0.1 (en-US)
[ File : C:\Users\Candice\AppData\Roaming\Mozilla\Firefox\Profiles\e5wb9u18.default\prefs.js ]
[ File : C:\Users\Nicolette\AppData\Roaming\Mozilla\Firefox\Profiles\fvjd0ymm.default\prefs.js ]
*************************
AdwCleaner[R0].txt - [4121 octets] - [02/06/2014 08:58:12]
AdwCleaner[S0].txt - [3696 octets] - [02/06/2014 09:14:58]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3756 octets] ##########
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Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Nicolette on Mon 06/02/2014 at 9:24:07.50
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~ Services
~~~ Registry Values
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2D0BA015-5E34-41AF-A186-F3508560DFA8}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9AF6477F-1773-4775-9C91-45496A06A742}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9AF6477F-1773-4775-9C91-45496A06A742}
~~~ Files
~~~ Folders
~~~ FireFox
Emptied folder: C:\Users\Nicolette\AppData\Roaming\mozilla\firefox\profiles\fvjd0ymm.default\minidumps [9 files]
~~~ Event Viewer Logs were cleared
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Scan was completed on Mon 06/02/2014 at 9:36:47.04
End of JRT log
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I going to stop running the additional scans...in case I'm over doing it.
I'd like to see preliminary logs...
Please complete all steps listed here: http://discussions.virtualdr.com/sho...d-4-28-2013%29