the fix log was blank.
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the fix log was blank.
It's not.
i rerun the scan and this is what it produced the second time.
Fix result of Farbar Recovery Scan Tool (x64) Version: 02-06-2021
Ran by molli (04-06-2021 10:58:22) Run:3
Running from C:\Users\molli\Desktop\TONY\leah\me
Loaded Profiles: molli
Boot Mode: Normal
==============================================
fixlist content:
*****************
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {06522953-6edd-11ea-9d5a-507b9d76ffe2} - "F:\HiSuiteDownLoader.exe"
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {3a6ca7ac-7a00-11eb-9da9-507b9d76ffe2} - "E:\HiSuiteDownLoader.exe"
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {658ef1e1-4d61-11eb-9d98-507b9d76ffe2} - "E:\HiSuiteDownLoader.exe"
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {658ef4eb-4d61-11eb-9d98-507b9d76ffe2} - "E:\HiSuiteDownLoader.exe"
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {9135b559-4891-11eb-9d97-507b9d76ffe2} - "E:\HiSuiteDownLoader.exe"
HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION
Task: {B5ACDE46-AD3D-4832-B984-4246D37F999B} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
FirewallRules: [{5F4B4C58-67ED-4C3E-BF28-8A222859F44D}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe => No File
FirewallRules: [{3B00B3BB-D7B1-4959-B94E-F2C3C4197294}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe => No File
FirewallRules: [{C68F0323-BF3C-4B18-93E6-5C71B4E0004B}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe => No File
FirewallRules: [{F8471373-7EBC-4765-BA54-9DEA00BE2D59}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe => No File
FirewallRules: [{9075C3E2-1C35-4E00-A903-70DA441A9695}] => (Allow) C:\Program Files (x86)\AVG\Av\avgnsa.exe => No File
FirewallRules: [{52166BF9-0F9A-4E5D-AECD-DE1891C690BF}] => (Allow) C:\Program Files (x86)\AVG\Av\avgnsa.exe => No File
FirewallRules: [{136EA3A9-FCF2-498C-A2D1-3C64CF935121}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe => No File
FirewallRules: [{819D00F5-A1E6-4C58-B35F-E4C807B36E9F}] => (Allow) C:\Program Files (x86)\AVG\Av\avgdiagex.exe => No File
FirewallRules: [{94730DE6-53B6-46EA-BCDA-41F5D74CC353}] => (Allow) C:\Program Files (x86)\AVG\Av\avgdiagex.exe => No File
FirewallRules: [{ED574D08-AD4D-43BD-B1BD-3A36B1248963}] => (Allow) C:\Users\molli\AppData\Roaming\Zoom\bin\airhost.exe => No File
FirewallRules: [{23DDCAE4-ECE6-4C75-870E-5A64B5906071}] => (Allow) C:\Users\molli\AppData\Roaming\Zoom\bin\airhost.exe => No File
*****************
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{06522953-6edd-11ea-9d5a-507b9d76ffe2} => not found
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{3a6ca7ac-7a00-11eb-9da9-507b9d76ffe2} => not found
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{658ef1e1-4d61-11eb-9d98-507b9d76ffe2} => not found
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{658ef4eb-4d61-11eb-9d98-507b9d76ffe2} => not found
HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{9135b559-4891-11eb-9d97-507b9d76ffe2} => not found
HKLM\SOFTWARE\Policies\Mozilla => not found
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{B5ACDE46-AD3D-4832-B984-4246D37F999B} => not found
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{5F4B4C58-67ED-4C3E-BF28-8A222859F44D}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{3B00B3BB-D7B1-4959-B94E-F2C3C4197294}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{C68F0323-BF3C-4B18-93E6-5C71B4E0004B}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{F8471373-7EBC-4765-BA54-9DEA00BE2D59}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{9075C3E2-1C35-4E00-A903-70DA441A9695}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{52166BF9-0F9A-4E5D-AECD-DE1891C690BF}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{136EA3A9-FCF2-498C-A2D1-3C64CF935121}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{819D00F5-A1E6-4C58-B35F-E4C807B36E9F}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{94730DE6-53B6-46EA-BCDA-41F5D74CC353}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{ED574D08-AD4D-43BD-B1BD-3A36B1248963}" => not found
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{23DDCAE4-ECE6-4C75-870E-5A64B5906071}" => not found
==== End of Fixlog 11:00:32 ====
Last scans...
http://dev.discussions.virtualdr.com.../2020/01/2.gif Download Security Check from here or here and save it to your Desktop.
- Double-click SecurityCheck.exe
- Follow the onscreen instructions inside of the black box.
- A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run
http://dev.discussions.virtualdr.com.../2020/01/2.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Other Services
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.
http://dev.discussions.virtualdr.com.../2020/01/2.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
- Double click on TFC.exe to run the program.
- Click on Start button to begin cleaning process.
- TFC will close all running programs, and it may ask you to restart computer.
http://dev.discussions.virtualdr.com.../2020/01/2.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
- Double click the icon and select Run
- Click Next
- Select I accept the terms in this license agreement, then click Next twice
- Click Install
- Click Finish to launch the program
- Once the virus database has been updated click Start Scanning
- If any threats are found click Details, then View log file... (bottom left hand corner)
- Copy and paste the results in your reply
- Close the Notepad document, close the Threat Details screen, then click Start cleanup
- Click Exit to close the program
Security Check
Results of screen317's Security Check version 1.014 --- 12/23/15
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
Avast Antivirus
Malwarebytes
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
AVG PC TuneUp
Google Chrome (91.0.4472.77)
Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamtray.exe
Lenovo FusionEngine AvastSvc.exe -?-
Avast Software Avast aswToolsSvc.exe
Avast Software Avast aswEngSrv.exe
AVAST Software Browser Update 1.8.1065.0\AvastBrowserCrashHandler.exe
AVAST Software Browser Update 1.8.1065.0\AvastBrowserCrashHandler64.exe
Avast Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````
FSS scan
Farbar Service Scanner Version: 23-12-2020
Ran by molli (administrator) on 04-06-2021 at 21:35:31
Running from "C:\Users\molli\Downloads"
Microsoft Windows 10 Home (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Policy:
========================
Windows Security:
============
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv: "%systemroot%\system32\svchost.exe -k netsvcs -p".
The ServiceDll of wuauserv service is OK.
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2009.7-0\MsMpEng.exe"".
Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
Other Services:
==============
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\Drivers\afd.sys => File is digitally signed
C:\Windows\System32\Drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\SecurityHealthService.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
**** End of log ****
Sophos Scan still running. Will post as soon as completed.
Sophos virus scan done.
No viruses found
Your computer is clean [img=https://www.bleepstatic.com/fhost/uploads/6/snag-0004.jpg]
1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download http://www.imgdumper.nl/uploads6/51a...3de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.
Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
- Activate UAC (optional; some users prefer to keep it off)
- Remove disinfection tools
- Create registry backup
- Purge System Restore
- Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
2. Make sure Windows Updates are current.
3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")
5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
6. Run Temporary File Cleaner (TFC) and AdwCleaner weekly (you need to redownload these tools since they were removed by DelFix).
7. (optional) If you want to keep all your programs up to date, download and install FileHippo App Manager.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
9. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/foru.../#entry3187642
10. Please, let me know, how your computer is doing.
Thank you. my PC is running faster and no command prompts have appeared.
Way to go!! http://dev.discussions.virtualdr.for.../2019/06/1.gif
Good luck and stay safe :)