AntiVir Solution Pro / Safe Mode
Hello Virtual Doctor,
In a nutshell: I've created a fairly complicated computer problem for myself and am at the very end of my tech-knowledge. I could really use the assistance of these Forums!
The basics:
- My computer was recently infected with AntiVir Solution Pro malware.
- AntiVir quickly took complete control of my laptop, preventing me from using my Malwarebyte's or Sophos AntiVirus.
- To work around this, I attempted to boot Safe Mode. However, instead of booting up (basic, with Networking, or with Command Prompt) the computer opened to a blue screen.
- The blue screen informed me that my computer might be infected with a virus (go figure) and could not be booted.
- As a result, the only way to boot my computer was in normal Windows mode - where the least amount of repair could be done.
Everyone still with me?
- After doing a bit of AntiVir Soulution Pro research on a different computer, I found that I could get into the Registry Editor (something AntiVir would normally stop as an "infected program") if I used Run: regedit as soon as I entered my Desktop if I worked quickly.
- I did this and proceeded to delete all registry modules relevant to AntiVir.
- Afterward, the computer allowed me to run Malwarebyte's.
- I did this and 1 infected file was found in Quick Scan. I allowed Malwarebyte's to delete this file.
- Finally, I wanted to run Malwarebyte's again in Safe Mode.
- I opened Run: msconfig as switched to SAFEBOOT.INI.
- This restarted my computer.
- ... and the blue screen appeared again.
Which leads to my current problem! Now, every time I restart the computer I immediately enter Safe Mode - which leads to the blue screen! Even when I press F8 and select "normal mode" the computer boots to Safe Mode.
Virtual Dr...
- How do I boot my computer up in Normal Mode without being able to reach msconfig?
- How do I correct this problem with Safe Mode?
A big thank you in advance to anyone that event attempts to help me!
~ Seraph.