[RESOLVED] missing driver

before i even consider doing any upgrades to windows 10 at work, i decided to see if i could install it on my spare pc at home and see what's what. it's running vista.
i know that 10 is supposed to available only as an upgrade to 7 or 8 but i did read that you can work around this by putting the "test" version of 10 on your machine and it

will then upgrade with no problem.

i located the iso file named "en_windows_10_pro_10240_x86_dvd.iso", downloaded it through IE, burned it to a dvd using active iso burner, put that dvd in my spare pc and

fired it up.

during the "collecting information" phase of the install i get this error message: "a media driver your computer needs is missing. this could be a dvd, usb or hard disk

driver. if you have a cd, dvd or usb flash drive with the driver on it, please insert it now. blablabla".

the only thing i could think of is that this pc has a 8800gt graphics card and there is no driver for it in 10. so, i pulled the card and re-ran the install thinking it would

use the on-board video. to my surprise, it bypassed the 10 install completely and launched directly into vista.

my questions:

1) was i misinformed as to creating a test version of 10 on a visa machine?
2) what could be causing the media driver error?

any advice would be appreciated.

Get the Wtndows 7 sound driver for that make and model pc.
If none available Try the Vista drivers.

Might have to add a card to get sound.

Again Win 7 drivers shoould work.

ah, so it's the sound driver. thanks, train, i'll do this tonight.

got home. went here http://www.driverscape.com/manufactu...s/fx7024/34250.

got the win 7 audio driver driver 79d3360d8042d6c6f81c2f1269e11a5c.

pointed the win 10 install to it. got the message "no new device drivers were found".

i'm lost. sorry :(

Dang Gateway has done away with their drivers.
Specs says: Integrated Intel 10/100 Mbps Ethernet LAN and has the Intel G33 chipset
So verify that the chipset driver is installed correctly and there are 2 lan/wireless drivers listed try the other one.

www.station-drivers.com is a great source for Win 10 drivers.

train, i'm not sure what you mean.

are the drivers the install is looking for supposed to be on a usb i can insert and point it to ... or are they supposed to be already installed on the hard drive?

and when you say "chipset" driver, what exactly is that? the network adapter? i'm looking at the device manager and don't know what i should be looking for.

sorry :(

Chipset drivers are the drivers that "tell"/ "allow" the north & south bridge(s) on the motherboard how to work.
Chipset drivers are what makes all the motherboard basic stuff work.

Without them, you are sunk.

thanks, train.

so obviously there is already a chipset installed in the pc running vista or it wouldn't run at all. correct?

what is the install dvd looking for, then? some additional chipset drivers that are just sitting around and not installed? i'm confused. i really wish the installation would tell me straight what it's looking for and where.

is there an ISO somewhere else i can get? one that has all these drivers?

With Vista, we have to get the drivers from the PC builders site/motherboard makers site/ or off the cd/dvd that came with it.

That is if it is a Windows cd, now should it be a clone, then the drivers should be on the disk.
Like the new computers tell you to make a backup dvd, those have all the drivers needed.

Now as it read this thread, you installed Win 10 on a Vista computer, which wiped out all the drivers. Unless you have a Window.old folder where you could possible dig and find the Vista drivers, you will need to download the drivers. Nothing says that Win 10 even has the right drivers for all motherboard applications either.

i'm sorry, train, maybe i was not clear in my original post:

i am trying to install 10 on the vista machine. it has never happened.

when it boots to the 10 dvd that i burned, there is a bar across the bottom of the screen. a small portion is identified as "collecting information" and the larger portion is identified as "installation". during the "collecting information" phase of the install i get this error message: "a media driver your computer needs is missing. this could be a dvd, usb or hard disk driver. if you have a cd, dvd or usb flash drive with the driver on it, please insert it now. blablabla".

that's where it ends. i have no idea what it is asking for. i then simply power off the machine at this point. when i restart it, it boots up into vista.

What are you BIOS settings for your hard drives? Is it IDE or SATA? If SATA, is it AHCI or RAID?

I'm taking it from your other link that you have a Gateway FX7024.
https://panam.gateway.com/s/PC/R/101...5229Rsp2.shtml

hi midknyte.

it's a sata drive. not a raid drive. and yes, it's the fx7024 gateway machine.

i don't know what the bios settings are or how to determine them, sorry.

Bad download, junk it and redownload and start from scratch.

Went through something like that and that solved it for me.

And burn the dvd at 8X or things will blow out again.
I will add to this from the Linux side as the specs are real close.
Now this is from AntiX, but you will see the equipment is close

Code:

---

inxi -Fxz
System:    Host: antix15 Kernel: 4.0.5-antix.1-486-smp i686 (32 bit gcc: 4.9.2)
          Desktop: IceWM 1.3.8
          Distro: antiX-15-V_386-full Killah P 30 June 2015
Machine:  System: Dell product: OptiPlex 755
          Mobo: Dell model: 0GM819 Bios: Dell v: A21 date: 12/07/2011
CPU:      Dual core Intel Core2 Duo E6750 (-MCP-) cache: 4096 KB
          flags: (lm nx pae sse sse2 sse3 ssse3 vmx) bmips: 10637
          clock speeds: max: 2667 MHz 1: 2000 MHz 2: 2333 MHz
Graphics:  Card: Intel 82Q35 Express Integrated Graphics Controller
          bus-ID: 00:02.0
          Display Server: X.Org 1.16.4 drivers: intel (unloaded: fbdev,vesa)
          Resolution: [email protected]
          GLX Renderer: Mesa DRI Intel Q35 x86/MMX/SSE2
          GLX Version: 2.1 Mesa 10.3.2 Direct Rendering: Yes
Audio:    Card Intel 82801I (ICH9 Family) HD Audio Controller
          driver: snd_hda_intel bus-ID: 00:1b.0
          Sound: Advanced Linux Sound Architecture v: k4.0.5-antix.1-486-smp
Network:  Card: Intel 82566DM-2 Gigabit Network Connection
          driver: e1000e v: 2.3.2-k port: ecc0 bus-ID: 00:19.0
          IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 1000.2GB (0.5% used)
          ID-1: /dev/sda model: HITACHI_HUA72101 size: 1000.2GB
Partition: ID-1: / size: 915G used: 2.7G (1%) fs: ext4 dev: /dev/sda1
          ID-2: swap-1 size: 2.17GB used: 0.00GB (0%) fs: swap dev: /dev/sda2
Sensors:  System Temperatures: cpu: 35.0C mobo: N/A
          Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 126 Uptime: 1 min Memory: 94.8/1977.3MB
          Init: SysVinit runlevel: 5 Gcc sys: 4.9.2
          Client: Shell (bash 4.3.301) inxi: 2.2.25

---

I don't have a Gateway, so it'll be hard to guide you through it. Do you know how to boot into the BIOS on the machine? I think it's either F1 or F2 during boot. It might say which key on the BIOS splash screen.

You'd need to look for the SATA controller section and look at the SATA Mode. Like I mentioned, it would usually have a SATA mode section. The options would be SATA or IDE/Legacy mode. If it's in SATA mode, then check if it's set to AHCI or RAID. It could still be set to RAID even though you don't have RAIDed drives.

You could also try another download like Train mentioned. I've seen the "media driver your computer needs is missing" error on VMs and it turned out to be the Hard drive emulation settings.

i downloaded the iso from a different site (a torrent actually). burned it. booted to it. same result.

there was no sata controller section per se. there is an advanced section that has the line item "configure sata as ... <ide>" but that's the only reference i can see.

Quote:

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there is an advanced section that has the line item "configure sata as ... <ide>"

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That's it. Like I said, I don't have a Gateway in front of me.

So is it set to SATA as IDE? What are your options?

this is what i see, midknyte (here's hoping i can get the pic inserted here):

Attachment 13313

there are no options available. i can't chante the <ide> term

When you press Enter, there aren't any other options? If you couldn't change options, they would probably be grayed out.
What about in ATA/IDE Mode?

ah ... there are three options: ide, raid & ahci

If it was on IDE, try AHCI.

gotcha. when i get home, i'll change it to AHCI and then try the install again.

changed it to ahci, midknyte. rebooted to dvd. same result. media driver missing. :(

Did you try changing ATA/IDE mode from Native to Legacy? You'd probably have to change the SATA mode back to IDE also.

Ideally, you'd want to run Native and AHCI for best performance.

ok. just tried legacy mode. that didn't work either.

Wow. If none of those work, then maybe you still have a bad .iso download like Train mentioned or a bad burn.

What app are you using to burn the iso to disc? Did you try burning the DVD at a slower speed?

I'd set the BIOS to Native/AHCI. Those are the settings you'd want to use normally.

Don;t use the torrent but get it from the More Alternative
http://microsoft-news.com/download-w...ild-10240-iso/

Read carefully and you can click through and get the download.
If it is not over drawn the bandwidth.

ok, train. i got the iso from that site. burned it ... etc.

now i'm getting a new error: "no device drivers were found".

Dang it!
Server overloaded and goofing up the download is my guess.

ok ...

i dl a new version of the iso. i am using active iso burner to burn it to dvd at 8x.

the vista machine i'm loading it into has the sata setting native/ahci in bios.

i'm back to the error message "a media driver your computer needs is missing. this could be a dvd, usb or hard disk driver ... etc".

seems like we're back to square one ;)

I don't use active iso burner, but did you try burning at 4x instead?

If you have an extra flash drive, you could try loading the iso there and then booting from that. Be aware that the flash drive will get wiped out when you write the iso to it.
http://rufus.akeo.ie/

i moved the ISO file to a flash drive. put it in the vista machine. booted up. it ignored the flash drive.

so, i went into the bios and found the "bootable" options. usb was last on the list and i could not figure out how to reorder the list so i disabled all of the other options.

so, now i get the message "a bootable device has not been detected". the loading stops. i can't get back into the bios at all. have i screwed myself?

Here's one way to get your windows iso to a usb flash drive: http://www.cnet.com/how-to/how-to-in...a-flash-drive/

Quote:

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i moved the ISO file to a flash drive. put it in the vista machine. booted up. it ignored the flash drive.

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Did you use the Rufus app to install the .iso onto the flash drive? You can't just copy the file to a flash drive. That's why I posted the link.

i used rufus. still no change in the error message.

hitting f2 (bios) or f10 (load menu) is ignored on startup now. i get the messsage:

"a bootable device has not been detected. please refer to the product guide at http://support.intel.com/support/motherboards/desktop".

here is the video of what happens:

https://www.youtube.com/watch?v=Wl7miwHDD4I

When you used Rufus, you made sure to add the Win10.iso file, right?

Rufus - Bootable Flash Drive Creator
http://rufus.akeo.ie/

*** WARNING! Rufus will destroy ALL data on the flash drive! ***

To create a bootable flash drive from an .iso file:

Run rufus-###.exe

Use the following parameters:
Device = verify that the correct flash drive is selected
Partition scheme and target system type = MBR partition scheme for BIOS or UEFI computers
File system = FAT32 for drives less than 4GB OR NTFS for drives larger than 4GB
Cluster size = 4096 bytes (Default)
New volume label = You can either keep the current label or rename the drive

Format Options:
Uncheck "Check device for bad blocks"
Check "Quick format"
Check "Create a bootable disk using ISO Image"
Click the CD icon button, browse to your .iso file, and click Open
Check "Create extended label and icon files"

Click the Start button
Click OK

Click Close

hi midknyte,

yes, this is what i did the first time. i repeated this and got the same result. :(

Hmm. You could try installing a known good boot disc onto your flash drive and see if that works.

Isn't there like an F12 one time boot menu option? You shouldn't have to disable all other devices. You couldn't use the + and - keys to move USB up the list?

If that is a MSI motherboard, the F11 calls up the one time boot menu.

And use the USB device line that does not have the EUFI in it.

i have the vista dvd that came with the machine in question. i copies it to the flash drive. no difference.

i also tried F2, F10 & F11 on startup. no difference.

and i'm sorry about disabling the other devices, too. but i thought that would be the only way to force it to boot to the usb :(