[Inactive] Trying to run scans, but keep getting locked out....
Hi. Think my laptop has an infection of some kind. Had similar problems before; blank screen, locked out etc. and it turned out to be Malware. (that was last July) I had to reinstall Firefox yesterday, and earlier today everything was fine and then--OMG, it's happening again. that's the only thing I can think of that might have messed things up. My Windows Firewall is on, I downloaded Avast and have tried 3 times to run a full scan, but I get about 15% through the scan and then the screen goes blank or, it tells me it's locking my computer. So the only way to get back in is to restart. We went into Control Panel and removed the timing option on the screensaver (it was set at 15 minutes) and also changed the Power Options so they wouldn't be timed. The Avast scan is running right now, but I'm afraid I'll have to start all over. This scan is probably going to take a few hours. Any
advice? Also, I'm running in safe-mode right now.
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I hope I did this right...