[RESOLVED] Can't Connect to Internet

Hi,

I'm not sure if this should be in Internet Issues or if in Windows 7 or Laptops...but here is what is going on. I'm sure I'm leaving out tons of info., but here we go...

A friend just recently purchased a Mi-Fi Hotspot. One laptop and an I-Pod Touch can connect w/o a problem. However, another laptop running Win 7 will not load pages. From a different location (I haven't been to the house) I can ping google and get replies. Had someone tell us to disable McAffee so did that still nothing. This computer will not even connect when I have it plugged in.

Any help / suggestions appreciated.

Thanks in advance. :)

That's a little confusing. So you tried connecting to the mifi and and a different network not at your friend's house? And then you tried a wired connection somewhere else? Is this your friend's laptop?

Did you scan your system for spyware?

Did you look at the network settings? Are you using DHCP?

Get the ipconfig info off that system and post it here.
From a command prompt:
ipconfig /all > ipconfig.txt

copy it over to your working system with a flash drive or something.

Sorry for the confusion, easy to do when I'm confused myself!

She brought the mifi to work and we were trying to figure it out from here. I am the first one to confess this is brand spanking new stuff for me. When it wouldn't connect to that yes we plugged it into our (wired) network and still no luck. Yes, this is her laptop - technically her daughter's.

No, did not scan for spyware.

DHCP I'm not sure, sorry.

I can't get ipconfig /all > ipconfig.txt to work..
Thanks

What browser did you use? Did you look for any proxy settings? If it's the work network, are you sure you don't have a proxy there?

I guessing this is a Verizon Mifi? Are you sure you entered the SSID and passphrase correctly?

Did you look for the ipconfig.txt file? It would be in whatever your ran the .exe from. If you run just ipconfig /all, it will show you the IP configuration info.

She's telling me that she spoke to the Verizon guy and went through all the steps with him, and he thinks it could be a Windows 7 / Mifi issue.

IE

Did not look for Proxy settings...

She is sure she entered the SSID and passphrase correctly.

I have the info from ipconfig, but can't figure out how to get it on the flash drive.

Figured out the command prompt copy dealio.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Lun-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapt
Physical Address. . . . . . . . . : 70-1A-04-90-6A-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-1A-04-90-6A-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-25-64-78-A1-96
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{28449F8C-2900-4EA1-BB7E-19E9C525EA2C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{07F9E17B-0B9F-46FB-B0BD-4C2FCD3A3D26}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CE6DD9FB-7679-4C56-8C21-FC9665ACA71A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

I'm taking the laptop home with me, will try to do some stuff from home.

I don't see any network connections at all. DHCP is enabled.

You're supposed to see IP info for one of the two (depending on wired or wireless), NOT disconnected.

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-1A-04-90-6A-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-25-64-78-A1-96
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Hey Midknyte,

It found our wireless (home) network, but pages still won't load. My husband was working on it some last night will see what he came up with when he gets up.

Thanks for your help, it is greatly appreciated :)

Post the Ipconfig results again, with it connected to your home WiFi, please.

Hi SS!

Here we go:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\> ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Lun-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hr.cox.net

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-1A-04-90-6A-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hr.cox.net
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-1A-04-90-6A-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:44e5:67a8:1234:dca1:f64:85c3:c68(Pre
ferred)
Temporary IPv6 Address. . . . . . : 2002:44e5:67a8:1234:95a8:3d08:947d:8131(P
referred)
Link-local IPv6 Address . . . . . : fe80::dca1:f64:85c3:c68%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, March 09, 2012 8:02:34 PM
Lease Expires . . . . . . . . . . : Sunday, March 11, 2012 10:36:43 AM
Default Gateway . . . . . . . . . : fe80::200:ff:fe00:0%11
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 225450500
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A4-BA-6F-00-25-64-78-A1-96

DNS Servers . . . . . . . . . . . : 192.168.1.1
68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-25-64-78-A1-96
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hr.cox.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hr.cox.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2cf4:3fec:bb1a:9857(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2cf4:3fec:bb1a:9857%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{07F9E17B-0B9F-46FB-B0BD-4C2FCD3A3D26}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CE6DD9FB-7679-4C56-8C21-FC9665ACA71A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\>

I'll be back after Zumba!

For some strange reason, the Default Gateway is wrong, which explains the problem. I confess I'm a bit mystified as to how it has managed to get like that :confused:

Would it be possible to plug the computer in using an Ethernet cable, then post another set of Ipconfig results after that?

Absolutely possible, will post it very soon.

I don't know how it could've been scrambled, they told me it was working just fine before the Mi-Fi.

There must be a lot of gremlins about because their thumb drive isn't working either. Had to use mine and it worked just fine. Go figure...

Thanks again.

Okay, here we go:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\> ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Lun-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hr.cox.net

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-1A-04-90-6A-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hr.cox.net
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-1A-04-90-6A-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hr.cox.net
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-25-64-78-A1-96
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:44e5:67a8:1234:fdd9:54b3:bf91:e752(P
referred)
Temporary IPv6 Address. . . . . . : 2002:44e5:67a8:1234:49a0:1c4e:abeb:72d6(P
referred)
Link-local IPv6 Address . . . . . : fe80::fdd9:54b3:bf91:e752%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, March 10, 2012 3:29:57 PM
Lease Expires . . . . . . . . . . : Sunday, March 11, 2012 3:29:57 PM
Default Gateway . . . . . . . . . : fe80::200:ff:fe00:0%10
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890596
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A4-BA-6F-00-25-64-78-A1-96

DNS Servers . . . . . . . . . . . : 192.168.1.1
68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hr.cox.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hr.cox.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:306d:13d9:bb1a:9857(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::306d:13d9:bb1a:9857%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{07F9E17B-0B9F-46FB-B0BD-4C2FCD3A3D26}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\>

Does the wired connection allow you to access the web, GG?

"Internet Explorer cannot display the webpage google.com" :(

Follow my little guide that I knocked up here (in PDF form):

Setting a Static IP address

Use:

192.168.1.105 for the IP address
255.255.255.0 for the subnet mask
192.168.1.1 for the Default Gateway

For DNS Servers, I like OpenDNS:

208.67.222.222
208.67.220.220

or you can use Google:

8.8.8.8
8.8.4.4

I'm baffled as to how your settings ended up as they did, but I think setting static addys will fix things.

Still no luck. Blue circley thingy just spins and spins "Internet Explorer cannot display the webpage www.google.com

What's the results from an "ipconfig /all"?

Did you try disabling IPv6?
http://www.mydigitallife.info/disabl...port-in-vista/

Did you try disabling Teredo Tunneling?
http://www.mydigitallife.info/how-to...ling-in-vista/

I know the links for for Vista, but it should be basically the same for Win7. Try disabling IPv6 first, then test it out. If it still doesn't work, then try disabling the Teredo.

Hi Doc,

Here is the latest one:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\> ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Lun-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-1A-04-90-6A-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hr.cox.net
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-1A-04-90-6A-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-25-64-78-A1-96
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:44e5:67a8:1234:fdd9:54b3:bf91:e752(P
referred)
Temporary IPv6 Address. . . . . . : 2002:44e5:67a8:1234:1ca4:9e71:a71c:572b(P
referred)
Link-local IPv6 Address . . . . . : fe80::fdd9:54b3:bf91:e752%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : fe80::200:ff:fe00:0%10
192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890596
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A4-BA-6F-00-25-64-78-A1-96

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hr.cox.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2c98:1ee0:bb1a:9857(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2c98:1ee0:bb1a:9857%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{07F9E17B-0B9F-46FB-B0BD-4C2FCD3A3D26}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CE6DD9FB-7679-4C56-8C21-FC9665ACA71A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\>

The DNS Servers are still messed up. Can you change them manually to the ones SS suggessted?

Hi JDC,

I did this:
Use:

192.168.1.105 for the IP address
255.255.255.0 for the subnet mask
192.168.1.1 for the Default Gateway

For DNS Servers, I like OpenDNS:

208.67.222.222
208.67.220.220

or you can use Google:

8.8.8.8
8.8.4.4

& then I wasn't sure if I was supposed to do this part:

For DNS Servers, I like OpenDNS:

208.67.222.222
208.67.220.220

so I backed that out. I couldn't get pages to open either way. Am I supposed to do the part for DNS Servers? I'm really lost when it comes to anything to do with networks.

Thanks for all the help everyone :)

Yes, you must manually enter something for DNS servers if you are setting a static IP address. You can add as many as you like, use all four of those addresses if you like, and Windows will then use the first one unless it gets a problem, in which case it will start working down the list until it finds a server that works.

Hi Nick,

Still getting the IE can't display page. ARGH!

OK, I think you really do need to try what Midknyte suggested above, and disable IPv6 support, at least on a temporary basis. If that doesn't help, try disabling the Teredo tunnelling as well. Let's see what that does.

I totally missed his reply! I'll give that a whirl right now.

You know, I brag about how wonderful this site is (and my hubby for walking me through the last scary process) all the time to friends and family, and once again you guys have proved me right with how great you are.

Thanks so much! The last thing that worked was disabling Teredo Tunneling (whiskey tango foxtrot!) which was making my knees knock to tell the truth!

Thank you all again, I really appreciate the help.

Have a great weekend! :D

Cool. Glad it worked. :D

Excellent :)

You won't need to worry about the Teredo Tunnelling being disabled, it is a transitional technology to assist in accessing IPv6 websites, which are rarer than hen's teeth, and likely to remain so for some time. If you are really interested in what it is, you can read about it here:

http://en.wikipedia.org/wiki/Teredo_...medium=twitter

Hey Nick!

To be honest with you, I did just click your link but I won't lie - that is SOOOO far over my head I feel about as tall as an ant right about now. :eek: Most of that is a foreign language to me...

I can promise you that I won't let Teredo Tunneling stay in my head much longer. :p

I need to catch up with my Father-In-Law and see if he ever joined this site. We've helped him with several of his computer issues, but I've told him he can join this and find a lot of answers just by searching. Of course I've also told him that he won't believe how nice and helpful everyone is.

BTW, I first heard about VDR when I took an A+ course. My instructor told our class about it. Wow, that's been a few years ago...

Thanks again guys!
K