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My cousin has a XP machind with all patches applied.
The problem is the computer will not boot.
It starts to boot then shuts down.
She took to to two repair shops where it booted fine at both shops. Each time she took it home it booted once and then it would not boot up again.
Both shops told her she has a electrical broblem at her house.
Everything else in the home work fine TV etc.
Does any one have any input on this situation as it would be greatly appreciated Thank You
Has she plugged the pc into a wall socket in a different room or at your house?
She has tried every plug in the house
If there is a problem with the Earth (Ground) connection, it can cause the mains voltage to "float". Most equipment would not be much affected, but the switch-mode power supplies in computers don't like that at all. That would be my guess as to what it might be, and as there is a potentially very serious safety issue, it would be worth having the mains wiring properly checked.
Time to get the voltage checked in the house.
Freezers, air conditions on the same circuit can cause that, plus the surge when they shut down can blow up the computer, when they shut down.
I agree. A voltage check at the house is in order.
shoe--It has already been asked. Has she used the PC at someoneelse's house?
But also the trip to the repair shops might allow a cooling off period. Test the power supply module or better yet have it replaced.
Sho took it to her daughters house yesterday and it would not boot there either
In that case, I suspect the power supply unit is the next most likely culprit. If you have, or can borrow, a multimeter, here's how to test the power supply:
Testing PSU Voltages
ATX Power Supplies
Trigger Power Supply for testing
In depth look at the power supply
Or alternatively you can buy a proper PSU tester, they don't cost much:
PSU Tester
ATX12V PSU Tester
That wouldn't by any chance be an eMachine would it? Post the make and model of the computer.
No Emachine
Some Gateways have the same nasty power supply and that is why we asked for the make and model of the computer so were can research and see if there is a history of them with that make and model.
So, please post the information requested.
Quote:
Originally Posted by Train
Hi, I am having this EXACT issue... I just installed a new GPU and... my pc wont boot here or at the neighbors, but when I travel across town it boots at the pc store like new.
Here is my pc: http://www.newegg.com/Product/Produc...2E16883229380R
Here is the new GPU: http://www.newegg.com/Product/Produc...g&gclsrc=aw.ds
I have tried all outlets in the home, I have tried testing the voltage in all outlets, 130 volts. I have taken all of my things to the shop to see if there was a driver conflict... everyone is baffled as to why it isn't working at home or at the neighbors but does work at the computer store, help?
Please note that this thread is 4 years old and there was no solution posted. Next time, you should create a new thread.
Are you using a UPS at home or not?
Quote:
Originally Posted by Midknyte
Thank you for the quick response... I am not currently using one, but... am quite close to buying one. Do you think its a possible fix?
I highly recommend purchasing a UPS. If the UPS doesn't charge properly or constantly sounds an alarm, you'd know there is something wrong with the power lines. Hard to say at this point.
Okay. I'll see about getting a ups tomorrow, will update with the results. If that fixes it what would you say is the issue?Quote:
Originally Posted by Midknyte
I never had this issue with my Radeon 7700 hd series. Even now I can plug it in and the computer works fine. Thoughts?
If the UPS resolves the problem, then there is probably something wrong with your house wiring. I'm not an electrician, so I can't say for sure.
I thought you said it didn't power up at all at home? If you're having problems only when you are switching video cards, that's a different issue. At that point, it could be your PSU also.Quote:
I never had this issue with my Radeon 7700 hd series. Even now I can plug it in and the computer works fine. Thoughts?
I can't look at newegg links, since I'm behind a proxy right now. It would be easier if you just posted the make/model. Maybe someone else can assist with those for now.
Think it could be the PSU even though it boots fine at the repair store?Quote:
Originally Posted by Midknyte
But yes, sorry I didn't note it earlier. It boots fine at any location with my 7700. It only refuses to boot once I have installed the MSI GTX 970.
What is the best way to post my specs? I only know of using those links.
At this point I am willing to throw money at it until it works.. but I would rather only throw money where it will help. It seems like if it boots at the store that its not a hardware issue.
What is the exact model number of your 7700 series card? 7730, 7750, 7770, or 7790?
Recommend PSU for the GTX 970 is 500W. What make/model PSU do you have now? If your PSU is below spec, that could be the problem.
As I stated earlier, a UPS would help to stabilize and condition the power to the computer. You should really have one anyway.
AMD Radeon HD 7750 2GB PCI-e Graphics is the old card.
MSI GeForce GTX 970 GTX 970 GAMING 100ME 4GB 256-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready SLI Support ATX Video Card is the new card.
My power supply is 600 watt but I don't know the make or model, the way it is inside my case has the label against the back of the case in a very odd way.
If it was the PSU why would it work 100% in one location and not at all in another? That alone makes me lean towards an electrical issue...
HD7750 only requires a 300W PSU, so it's way less draw than the GTX 970.
600W sounds like it is enough. Make/model would help, though. Some brands are better than others.
It's a very bizarre case. At this point, I'd go with a UPS first. You don't need to get an APC, but you can use their calculator to figure out the VA size you would need.
http://www.apc.com/tools/ups_selector/
Sorry... quite the novice, what is the difference between an apc and a ups?Quote:
Originally Posted by Midknyte
APC is a UPS brand, one of the top ones. CyberPower also makes good ones.
Hmm. The calculator link seems to be outdated.
http://www.apc.com/tools/ups_selector/
Something wrong with the url MK
http://www.apc.com/tools/ups_selector/
Well the google search that lead to that link works.
https://www.google.com/search?q=apc+...utf-8&oe=utf-8
Just wanted to give you guys an update rather than leave you hanging. I got a new 680 watt PSU and the computer works just fine. I still can't explain why it was working at the repair shop and not at home, but I don't care anymore.
Thanks for the help! <3
Like I mentioned, some PSUs are better than others. A generic 600W might not perform at its full rating. The GTX970 has way higher draw than your old card.
In any case, you should invest in a UPS too. It's basically insurance against blackouts, brownouts, and surges.