Trojan.FakeAv!gen31 Help!

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July 24th, 2010, 06:11 PM
coastalisis

Trojan.FakeAv!gen31 Help!

Trojan.FakeAV!gen31 was found on my computer. It downloaded some programs that keep popping up on my screen and messing with my internet explorer. I ran scans with Norton, Malwarebytes, and Superantispyware. I also deleted System Restore files.

It seems like nothing is showing up on the latest scans but norton is still detecting and removing the trojan. Please see the HJT log below and let me know what to remove to fully clean this computer.

Thanks!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:07:42 PM, on 7/24/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Linksys Wireless-G Print Server\PSDiagnosticM.exe
C:\Program Files\Norton Security Suite\Engine\4.0.0.127\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\STacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Norton Security Suite\Engine\4.0.0.127\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton Security Suite\Engine\4.0.0.127\MCUI32.EXE
C:\Program Files\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=3080510
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\4.0.0.127\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\4.0.0.127\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.0.0.127\coIEPlg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PSDiagnosticM] "C:\Program Files\Linksys Wireless-G Print Server\PSDiagnosticM.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Policies\Explorer\Run: [ofoffor] C:\WINDOWS\$hf_mig$\KB908531\SP2QFE\ofoffor.exe
O4 - HKCU\..\Policies\Explorer\Run: [orfor] C:\Documents and Settings\Linda\Local Settings\Application Data\Microsoft\Credentials\orfor.exe
O4 - HKCU\..\Policies\Explorer\Run: [atorandthe] C:\WINDOWS\$hf_mig$\KB899587\update\atorandthe.exe
O4 - Startup: Comcast Universal Caller ID.lnk = C:\Program Files\Comcast Universal Caller ID\Comcast Universal Caller ID.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: vzTCPConfig - https://essentialsandextras.verizon....zTCPConfig.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase6087.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...nt/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\4.0.0.127\ccSvcHst.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 13002 bytes
July 24th, 2010, 07:09 PM
Broni

Please, read here: http://discussions.virtualdr.com/sho...d.php?t=167915 and post required logs.
July 24th, 2010, 08:49 PM
coastalisis

Logs

Another issue was that when I went to google and clicked on a result, the virus redirected me to different websites. Now that I have cleaned some of it, I am still getting intrusion attempts on my computer which is why I don't think it's completely cleaned. The latest Norton message said it blocked an intrusiton attempt zl00zxcv1.com and li1i16b0.com.

Logs:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4344

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/24/2010 7:29:25 PM
mbam-log-2010-07-24 (19-29-25).txt

Scan type: Full scan (C:\|)
Objects scanned: 171945
Time elapsed: 1 hour(s), 20 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

DDS:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Linda at 19:42:10.76 on Sat 07/24/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1140 [GMT -4:00]

AV: Live Security Suite *On-access scanning disabled* (Updated) {922F49F7-2EC2-4276-8BEE-A6179FC1EC82}
AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
FW: Security Master AV *enabled* {E58217E5-4437-4443-9E74-1F6F2C801B76}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Linksys Wireless-G Print Server\PSDiagnosticM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Linda\Desktop\3bzjvhd0.exe
C:\Documents and Settings\Linda\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.2.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.2.0.12\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.2.0.12\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [PSDiagnosticM] "c:\program files\linksys wireless-g print server\PSDiagnosticM.exe"
uExplorerRun: [ofoffor] c:\windows\$hf_mig$\kb908531\sp2qfe\ofoffor.exe
uExplorerRun: [orfor] c:\documents and settings\linda\local settings\application data\microsoft\credentials\orfor.exe
uExplorerRun: [atorandthe] c:\windows\$hf_mig$\kb899587\update\atorandthe.exe
StartupFolder: c:\docume~1\linda\startm~1\programs\startup\comcas~1.lnk - c:\program files\comcast universal caller id\Comcast Universal Caller ID.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
DPF: vzTCPConfig - hxxps://essentialsandextras.verizon.com/whatsnext/mainweb_js/vzTCPConfig.CAB
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
IFEO: image file execution options - svchost.exe

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0402000.00c\symds.sys [2010-7-24 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0402000.00c\symefa.sys [2010-7-24 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20100709.001\BHDrvx86.sys [2010-7-9 691248]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0402000.00c\cchpx86.sys [2010-7-24 501888]
R1 SASDIFSV;SASDIFSV;c:\docume~1\linda\locals~1\temp\sas_selfextract\SASDIFSV.SYS [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\docume~1\linda\locals~1\temp\sas_selfextract\SASKUTIL.SYS [2010-5-10 67656]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0402000.00c\ironx86.sys [2010-7-24 116784]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\4.2.0.12\ccsvchst.exe [2010-7-24 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-7-24 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20100723.001\IDSXpx86.sys [2010-7-24 331640]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-5-10 105984]
R3 lknuhst;Linksys Network USB Host Controller;c:\windows\system32\drivers\lknuhst.sys [2008-12-26 12032]
R3 LKNUHUB;Linksys Network USB Root Hub;c:\windows\system32\drivers\lknuhub.sys [2008-12-26 39424]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20100724.002\NAVENG.SYS [2010-7-24 85424]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20100724.002\NAVEX15.SYS [2010-7-24 1362608]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe --> c:\progra~1\mcafee\viruss~1\mcshield.exe [?]
S3 LKNUCMP;Linksys Network USB Composite Device;c:\windows\system32\drivers\lknucmp.sys [2008-12-26 14848]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]

=============== Created Last 30 ================

2010-07-24 19:41:55 8212 ----a-w- c:\windows\mfebcdata
2010-07-24 18:57:31 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-07-24 18:57:31 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-07-24 18:57:31 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-07-24 18:57:31 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-07-24 18:57:31 0 d-----w- c:\program files\Symantec
2010-07-24 18:56:43 0 d-----w- c:\windows\system32\drivers\N360
2010-07-24 18:56:41 0 d-----w- c:\program files\Norton Security Suite
2010-07-24 18:55:06 0 d-----w- c:\program files\NortonInstaller
2010-07-24 18:55:06 0 d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2010-07-24 18:05:28 0 d-----w- c:\docume~1\linda\applic~1\SUPERAntiSpyware.com
2010-07-24 18:05:28 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-07-24 18:05:07 0 d-----w- c:\docume~1\linda\applic~1\Malwarebytes
2010-07-24 18:04:50 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-24 18:04:49 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-24 18:04:48 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-24 18:04:48 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-24 18:04:21 0 d-----w- c:\docume~1\alluse~1\applic~1\Norton
2010-07-21 01:17:29 0 d-sh--w- c:\docume~1\alluse~1\applic~1\SMLHAIAV
2010-07-14 10:19:34 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-07-08 00:27:08 4490 ----a-w- c:\docume~1\linda\applic~1\wklnhst.dat
2010-05-05 13:30:57 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2009-03-29 14:11:45 245760 -csha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-09-28 23:25:02 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092820080929\index.dat

============= FINISH: 19:46:45.21 ===============
July 24th, 2010, 08:50 PM
coastalisis

Logs Continued

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 6/8/2008 10:40:32 AM
System Uptime: 7/24/2010 7:31:32 PM (0 hours ago)

Motherboard: Dell Inc. | | 0U990C
Processor: Intel Pentium II processor | Microprocessor | 1994/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 106 GiB total, 95.042 GiB free.
D: is CDROM ()
E: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP467: 7/24/2010 3:07:21 PM - System Checkpoint
RP468: 7/24/2010 5:57:46 PM - Installed HiJackThis

==== Installed Programs ======================

32 Bit HP CIO Components Installer
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.3
AIO_Scan
Apple Mobile Device Support
Apple Software Update
aspi
Bonjour
Browser Address Error Redirector
BufferChm
C4200
C4200_doccd
c4200_Help
CCHelp
CCScore
Comcast High-Speed Internet Install Wizard
Compatibility Pack for the 2007 Office system
Conexant HDA D330 MDC V.92 Modem
Copy
CR2
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Dell Support Center
Dell System Restore
Dell Touchpad
Dell Wireless WLAN Card
Desktop Doctor
Destination Component
DeviceDiscovery
DeviceManagementQFolder
Digital Line Detect
DocProc
DocProcQFolder
Documentation & Support Launcher
EarthLink Setup Files
ESSAdpt
ESSANUP
ESSBrwr
ESSCAM
ESSCDBK
ESScore
ESSCT
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSTUTOR
ESSvpaht
ESSvpot
eSupportQFolder
Games, Music, & Photos Launcher
Google Toolbar for Internet Explorer
GoToAssist 8.0.0.514
High Definition Audio Driver Package - KB835221
HiJackThis
HLPCCTR
HLPIndex
HLPPDOCK
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 9.0
HP Imaging Device Functions 9.0
HP OCR Software 9.0
HP Photosmart All-In-One Software 9.0
HP Photosmart Essential 2.01
HP Photosmart Essential2.01
HP Smart Web Printing
HP Solution Center 9.0
HP Update
HPProductAssistant
HPSSupply
Intel(R) Graphics Media Accelerator Driver
Internet Service Offers Launcher
iTunes
J2SE Runtime Environment 5.0 Update 6
Kodak EasyShare software
KSU
Linksys Wireless-G Print Server
Malwarebytes' Anti-Malware
MarketResearch
MediaDirect
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Diagnostic Tool
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
Musicmatch for Windows Media Player
NetWaiting
NetZeroInstallers
Norton Security Suite
Notifier
OTtBP
OutlookAddinSetup
PCDLNCH
PS_AIO_ProductContext
PS_AIO_Software
PS_AIO_Software_min
PSSWCORE
QuickSet
QuickTime
RealPlayer
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Scan
SearchAssist
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
SFR
SFR2
SolutionCenter
Status
Toolbox
TrayApp
UnloadSupport
Update for Windows Internet Explorer 8 (KB969497)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VCAMCEN
VideoToolkit01
Viewpoint Media Player
Vz In Home Agent
WebFldrs XP
WebReg
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Software Update
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

7/24/2010 7:32:31 PM, error: Service Control Manager [7000] - The McAfee Real-time Scanner service failed to start due to the following error: The system cannot find the path specified.
7/24/2010 5:48:38 PM, error: Service Control Manager [7000] - The McAfee Real-time Scanner service failed to start due to the following error: The system cannot find the file specified.
7/24/2010 5:47:06 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
7/24/2010 3:56:47 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
7/24/2010 3:51:28 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
7/24/2010 3:44:40 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD APPDRV BHDrvx86 ccHP eeCtrl Fips intelppm IPSec mfehidk MPFP MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL SRTSPX SymIRON SYMTDI Tcpip
7/24/2010 3:44:40 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
7/24/2010 3:44:40 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/24/2010 3:44:40 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/24/2010 3:44:40 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
7/24/2010 3:44:40 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/24/2010 3:44:40 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/24/2010 3:43:44 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}

==== End Of File ===========================
July 24th, 2010, 08:53 PM
coastalisis

Logs Continued 2

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-24 20:45:43
Windows 5.1.2600 Service Pack 3
Running: 3bzjvhd0.exe; Driver: C:\DOCUME~1\Linda\LOCALS~1\Temp\afkoapoc.sys

---- System - GMER 1.0.15 ----

SSDT 89BC6F30 ZwAlertResumeThread
SSDT 89BE4710 ZwAlertThread
SSDT 898810D0 ZwAllocateVirtualMemory
SSDT 89BE4598 ZwAssignProcessToJobObject
SSDT 89904AB8 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0x9C7AD210]
SSDT 898590D0 ZwCreateMutant
SSDT 898AC008 ZwCreateSymbolicLinkObject
SSDT 89C40708 ZwCreateThread
SSDT 89BE6740 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0x9C7AD490]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0x9C7AD9F0]
SSDT 8983B0D0 ZwDuplicateObject
SSDT 8987D088 ZwFreeVirtualMemory
SSDT 89BE5BB0 ZwImpersonateAnonymousToken
SSDT 89BE6BE0 ZwImpersonateThread
SSDT 89BE69C8 ZwLoadDriver
SSDT 89D94F10 ZwMapViewOfSection
SSDT 89BD2438 ZwOpenEvent
SSDT 8978BFC0 ZwOpenProcess
SSDT 89BFB160 ZwOpenProcessToken
SSDT 89BE50E0 ZwOpenSection
SSDT 8978BF30 ZwOpenThread
SSDT 898BB0D0 ZwProtectVirtualMemory
SSDT 89BE80C0 ZwResumeThread
SSDT 89BD29A8 ZwSetContextThread
SSDT 8987B008 ZwSetInformationProcess
SSDT 89BE6458 ZwSetSystemInformation
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0x9C7ADC40]
SSDT 89BE4888 ZwSuspendProcess
SSDT 89BFB950 ZwSuspendThread
SSDT \??\C:\DOCUME~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0x9C8DC620]
SSDT 89BF40C0 ZwTerminateThread
SSDT 89BC75D8 ZwUnmapViewOfSection
SSDT 8987D008 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

? SYMDS.SYS The system cannot find the file specified. !
? SYMEFA.SYS The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[1076] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00A3000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00D5000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A2000C
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] ntdll.dll!RtlValidateUnicodeString + 554 7C9163BE 10 Bytes JMP 04D2003A
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9AC9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0ED C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25467C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] ole32.dll!OleInitialize + E37 77500521 7 Bytes JMP 04D200F3
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDB78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] ole32.dll!CoImpersonateClient + 51 775156C0 7 Bytes JMP 04D201A9
.text C:\Program Files\Internet Explorer\iexplore.exe[1076] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E4B77 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\WINDOWS\System32\svchost.exe[1252] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0092000A
.text C:\WINDOWS\System32\svchost.exe[1252] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0093000A
.text C:\WINDOWS\System32\svchost.exe[1252] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0091000C
.text C:\WINDOWS\System32\svchost.exe[1252] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00E1000A
.text C:\WINDOWS\Explorer.EXE[1784] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00B7000A
.text C:\WINDOWS\Explorer.EXE[1784] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00BD000A
.text C:\WINDOWS\Explorer.EXE[1784] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B6000C
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00A3000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00D5000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A2000C
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3196] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00A3000A
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00D5000A
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A2000C
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] ntdll.dll!RtlValidateUnicodeString + 554 7C9163BE 10 Bytes JMP 04FD003A
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9AC9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0ED C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25467C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] ole32.dll!OleInitialize + E37 77500521 7 Bytes JMP 04FD0326
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDB78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4508] ole32.dll!CoImpersonateClient + 51 775156C0 7 Bytes JMP 04FD03DC
July 24th, 2010, 08:54 PM
coastalisis

Final Logs

.text C:\Program Files\Internet Explorer\iexplore.exe[4508] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E4B77 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00A3000A
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00D5000A
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A2000C
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] ntdll.dll!RtlValidateUnicodeString + 554 7C9163BE 10 Bytes JMP 04EE003A
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9AC9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0ED C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25467C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] ole32.dll!OleInitialize + E37 77500521 7 Bytes JMP 04EE0326
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDB78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] ole32.dll!CoImpersonateClient + 51 775156C0 7 Bytes JMP 04EE03DC
.text C:\Program Files\Internet Explorer\iexplore.exe[5808] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E4B77 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Program Files\Internet Explorer\iexplore.exe[1076] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)
IAT C:\Program Files\Internet Explorer\iexplore.exe[4508] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)
IAT C:\Program Files\Internet Explorer\iexplore.exe[5808] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Files - GMER 1.0.15 ----

File C:\Documents and Settings\Linda\Local Settings\Temporary Internet Files\Content.IE5\OUQI96PR\navbar[1].htm 4426 bytes

---- EOF - GMER 1.0.15 ----

Sorry for all of the replys, I was having character space issues with my replys.

TIA!
July 24th, 2010, 08:58 PM
Broni
Quote:

Sorry for all of the replys, I was having character space issues with my replys.

You did perfectly fine :)

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  - Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  - Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  NOTE1. If Combofix asks you to install Recovery Console, please allow it.
  NOTE 2. If Combofix asks you to update the program, always do so.
  - Close any open browsers.
  - WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  - Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  - If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
July 31st, 2010, 10:20 AM
coastalisis

ComboFix Log

Sorry for the delay in the log. This computer is my mother-in-laws so I can only work on it when I am here. Log below.

ComboFix 10-07-30.04 - Linda 07/31/2010 10:07:42.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1509 [GMT -4:00]
Running from: c:\documents and settings\Linda\Desktop\ComboFix.exe
AV: Live Security Suite *On-access scanning disabled* (Updated) {922F49F7-2EC2-4276-8BEE-A6179FC1EC82}
AV: Norton Security Suite *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Linda\Recent\ANTIGEN.exe
c:\documents and settings\Linda\Recent\cb.tmp
c:\documents and settings\Linda\Recent\cid.exe
c:\documents and settings\Linda\Recent\CLSV.drv
c:\documents and settings\Linda\Recent\CLSV.sys
c:\documents and settings\Linda\Recent\DBOLE.tmp
c:\documents and settings\Linda\Recent\ddv.exe
c:\documents and settings\Linda\Recent\eb.drv
c:\documents and settings\Linda\Recent\exec.drv
c:\documents and settings\Linda\Recent\exec.sys
c:\documents and settings\Linda\Recent\fan.tmp
c:\documents and settings\Linda\Recent\fix.sys
c:\documents and settings\Linda\Recent\kernel32.tmp
c:\documents and settings\Linda\Recent\PE.exe
c:\documents and settings\Linda\Recent\PE.sys
c:\documents and settings\Linda\Recent\PE.tmp
c:\documents and settings\Linda\Recent\ppal.drv
c:\documents and settings\Linda\Recent\runddlkey.exe
c:\documents and settings\Linda\Recent\SICKBOY.tmp
c:\documents and settings\Linda\Recent\sld.exe
c:\documents and settings\Linda\Recent\sld.tmp
c:\documents and settings\Linda\Recent\tjd.dll
c:\documents and settings\Linda\Recent\tjd.tmp
c:\windows\system32\AutoRun.inf
c:\windows\system32\st325602.dll

.
((((((((((((((((((((((((( Files Created from 2010-06-28 to 2010-07-31 )))))))))))))))))))))))))))))))
.

2010-07-25 01:43 . 2010-07-25 01:43 -------- d-----w- c:\documents and settings\Linda\Application Data\Tific
2010-07-25 01:43 . 2010-07-25 01:43 -------- d-----w- c:\documents and settings\Linda\Local Settings\Application Data\Symantec
2010-07-25 01:29 . 2010-07-28 10:32 -------- d-----w- c:\documents and settings\Linda\Local Settings\Application Data\Temp
2010-07-24 22:51 . 2010-05-06 04:01 361904 ----a-w- c:\windows\system32\drivers\symtdi.sys
2010-07-24 22:28 . 2010-04-22 03:02 173104 ----a-w- c:\windows\system32\drivers\symefa.sys
2010-07-24 22:28 . 2010-04-22 02:29 43696 ----a-w- c:\windows\system32\drivers\srtspx.sys
2010-07-24 22:28 . 2009-10-15 03:50 328752 ----a-r- c:\windows\system32\drivers\symds.sys
2010-07-24 22:28 . 2010-04-29 05:03 116784 ----a-w- c:\windows\system32\drivers\ironx86.sys
2010-07-24 22:28 . 2010-02-26 00:22 501888 ----a-w- c:\windows\system32\drivers\cchpx86.sys
2010-07-24 21:57 . 2010-07-24 21:57 388096 ----a-r- c:\documents and settings\Linda\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-07-24 19:44 . 2010-07-24 19:44 128 ----a-w- c:\documents and settings\Linda\Local Settings\Application Data\fusioncache.dat
2010-07-24 18:57 . 2010-07-24 18:57 -------- d-----w- c:\program files\Symantec
2010-07-24 18:57 . 2010-07-24 18:57 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-07-24 18:57 . 2010-07-24 18:57 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-07-23 01:41 . 2010-07-23 01:41 -------- d-----w- c:\program files\Windows Live Safety Center
2010-07-21 01:17 . 2010-07-21 01:17 -------- d-sh--w- c:\documents and settings\All Users\Application Data\SMLHAIAV
2010-07-14 10:19 . 2010-06-14 14:31 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-24 21:49 . 2008-11-24 00:46 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2010-07-24 19:00 . 2008-05-10 09:59 -------- d-----w- c:\program files\Common Files\Symantec Shared
2010-07-24 18:57 . 2010-07-24 18:57 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-07-24 18:57 . 2010-07-24 18:57 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-07-24 18:56 . 2010-07-24 18:56 -------- d-----w- c:\program files\Norton Security Suite
2010-07-24 18:56 . 2010-07-24 18:56 -------- d-----w- c:\program files\Windows Sidebar
2010-07-24 18:56 . 2010-07-24 18:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2010-07-24 18:55 . 2010-07-24 18:55 -------- d-----w- c:\program files\NortonInstaller
2010-07-24 18:55 . 2010-07-24 18:55 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2010-07-24 18:05 . 2010-07-24 18:05 -------- d-----w- c:\documents and settings\Linda\Application Data\SUPERAntiSpyware.com
2010-07-24 18:05 . 2010-07-24 18:05 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-07-24 18:05 . 2010-07-24 18:05 -------- d-----w- c:\documents and settings\Linda\Application Data\Malwarebytes
2010-07-24 18:04 . 2010-07-24 18:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-24 18:04 . 2010-07-24 18:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-07-08 00:27 . 2008-07-15 00:48 4490 ----a-w- c:\documents and settings\Linda\Application Data\wklnhst.dat
2010-07-03 00:25 . 2010-05-20 11:43 439816 ----a-w- c:\documents and settings\Linda\Application Data\Real\Update\setup3.10\setup.exe
2010-06-14 14:31 . 2004-08-10 18:02 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-05-06 10:41 . 2004-08-10 17:51 916480 ----a-w- c:\windows\system32\wininet.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2008-09-26 2356088]
"Google Update"="c:\documents and settings\Linda\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-07-28 136176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-03-19 167936]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-19 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-19 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-19 137752]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-12-10 1228800]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-11 2183168]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2008-03-19 405504]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-28 17920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-11-16 198160]
"PSDiagnosticM"="c:\program files\Linksys Wireless-G Print Server\PSDiagnosticM.exe" [2007-09-04 315392]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-5-10 50688]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2003-12-13 630915]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-05-10 10:04 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"AVPath"="\\\\.\\root\\SecurityCenter:AntiVirusProduct.instanceGuid=\"{922F49F7-2EC2-4276-8BEE-A6179FC1EC82}\""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\backWeb-7288971.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0402000.00C\symds.sys [7/24/2010 6:28 PM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0402000.00C\symefa.sys [7/24/2010 6:28 PM 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20100709.001\BHDrvx86.sys [7/9/2010 9:44 PM 691248]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0402000.00C\cchpx86.sys [7/24/2010 6:28 PM 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0402000.00C\ironx86.sys [7/24/2010 6:28 PM 116784]
R2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\4.2.0.12\ccsvchst.exe [7/24/2010 6:28 PM 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [7/24/2010 3:01 PM 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20100730.001\IDSXpx86.sys [7/30/2010 8:55 PM 331640]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [5/10/2008 5:27 AM 105984]
R3 lknuhst;Linksys Network USB Host Controller;c:\windows\system32\drivers\lknuhst.sys [12/26/2008 12:04 PM 12032]
R3 LKNUHUB;Linksys Network USB Root Hub;c:\windows\system32\drivers\lknuhub.sys [12/26/2008 12:04 PM 39424]
S1 SASDIFSV;SASDIFSV;\??\c:\docume~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS --> c:\docume~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\docume~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS --> c:\docume~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS [?]
S3 LKNUCMP;Linksys Network USB Composite Device;c:\windows\system32\drivers\lknucmp.sys [12/26/2008 12:05 PM 14848]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 08:32 128512 ----a-w- c:\windows\system32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder

2010-07-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-07-30 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3009661033-3937730793-3145925268-1006Core.job
- c:\documents and settings\Linda\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-07-28 10:31]

2010-07-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3009661033-3937730793-3145925268-1006UA.job
- c:\documents and settings\Linda\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-07-28 10:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
DPF: vzTCPConfig - hxxps://essentialsandextras.verizon.com/whatsnext/mainweb_js/vzTCPConfig.CAB
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-mcmscsvc
SafeBoot-MCODS

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-31 10:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\4.2.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(912)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\windows\System32\BCMLogon.dll
.
Completion time: 2010-07-31 10:16:15
ComboFix-quarantined-files.txt 2010-07-31 14:16

Pre-Run: 101,581,336,576 bytes free
Post-Run: 101,804,187,648 bytes free

- - End Of File - - 8B6C6156CF7848599399F78AA22E3CDE
July 31st, 2010, 12:21 PM
Broni
1. Please open Notepad
- Click Start , then Run
- Type notepad .exe in the Run Box.
2. Now copy/paste the entire content of the codebox below into the Notepad window:

Code:

Folder:: c:\documents and settings\All Users\Application Data\SMLHAIAV c:\documents and settings\All Users\Application Data\McAfee Registry:: [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusOverride"=- "AVPath"=- [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=- [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=- [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=- SecCenter:: {922F49F7-2EC2-4276-8BEE-A6179FC1EC82}

3. Save the above as CFScript.txt

4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

https://discussions.virtualdr.com/im.../2016/03/2.gif

6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
- Combofix.txt
July 31st, 2010, 12:51 PM
coastalisis

Combo Fix Log 2

ComboFix 10-07-30.04 - Linda 07/31/2010 12:42:31.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1409 [GMT -4:00]
Running from: c:\documents and settings\Linda\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Linda\Desktop\CFScript.txt
AV: Norton Security Suite *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\McAfee
c:\documents and settings\All Users\Application Data\McAfee\dspwrp\SmartMessaging.db
c:\documents and settings\All Users\Application Data\McAfee\MBK\Exceptions.txt
c:\documents and settings\All Users\Application Data\McAfee\MBK\Linda\Exceptions.txt
c:\documents and settings\All Users\Application Data\McAfee\MSC\Cache\McSubDB.Bak
c:\documents and settings\All Users\Application Data\McAfee\MSC\mcini.ini
c:\documents and settings\All Users\Application Data\McAfee\MSC\McSubDB.Dat
c:\documents and settings\All Users\Application Data\SMLHAIAV
c:\documents and settings\All Users\Application Data\SMLHAIAV\SMVMATJJQAV.cfg

.
((((((((((((((((((((((((( Files Created from 2010-06-28 to 2010-07-31 )))))))))))))))))))))))))))))))
.

2010-07-25 01:43 . 2010-07-25 01:43 -------- d-----w- c:\documents and settings\Linda\Application Data\Tific
2010-07-25 01:43 . 2010-07-25 01:43 -------- d-----w- c:\documents and settings\Linda\Local Settings\Application Data\Symantec
2010-07-25 01:29 . 2010-07-28 10:32 -------- d-----w- c:\documents and settings\Linda\Local Settings\Application Data\Temp
2010-07-24 22:51 . 2010-05-06 04:01 361904 ----a-w- c:\windows\system32\drivers\symtdi.sys
2010-07-24 22:28 . 2010-04-22 03:02 173104 ----a-w- c:\windows\system32\drivers\symefa.sys
2010-07-24 22:28 . 2010-04-22 02:29 43696 ----a-w- c:\windows\system32\drivers\srtspx.sys
2010-07-24 22:28 . 2009-10-15 03:50 328752 ----a-r- c:\windows\system32\drivers\symds.sys
2010-07-24 22:28 . 2010-04-29 05:03 116784 ----a-w- c:\windows\system32\drivers\ironx86.sys
2010-07-24 22:28 . 2010-02-26 00:22 501888 ----a-w- c:\windows\system32\drivers\cchpx86.sys
2010-07-24 21:57 . 2010-07-24 21:57 388096 ----a-r- c:\documents and settings\Linda\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-07-24 19:44 . 2010-07-24 19:44 128 ----a-w- c:\documents and settings\Linda\Local Settings\Application Data\fusioncache.dat
2010-07-24 18:57 . 2010-07-24 18:57 -------- d-----w- c:\program files\Symantec
2010-07-24 18:57 . 2010-07-24 18:57 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-07-24 18:57 . 2010-07-24 18:57 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-07-23 01:41 . 2010-07-23 01:41 -------- d-----w- c:\program files\Windows Live Safety Center
2010-07-14 10:19 . 2010-06-14 14:31 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-24 19:00 . 2008-05-10 09:59 -------- d-----w- c:\program files\Common Files\Symantec Shared
2010-07-24 18:57 . 2010-07-24 18:57 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-07-24 18:57 . 2010-07-24 18:57 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-07-24 18:56 . 2010-07-24 18:56 -------- d-----w- c:\program files\Norton Security Suite
2010-07-24 18:56 . 2010-07-24 18:56 -------- d-----w- c:\program files\Windows Sidebar
2010-07-24 18:56 . 2010-07-24 18:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2010-07-24 18:55 . 2010-07-24 18:55 -------- d-----w- c:\program files\NortonInstaller
2010-07-24 18:55 . 2010-07-24 18:55 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2010-07-24 18:05 . 2010-07-24 18:05 -------- d-----w- c:\documents and settings\Linda\Application Data\SUPERAntiSpyware.com
2010-07-24 18:05 . 2010-07-24 18:05 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-07-24 18:05 . 2010-07-24 18:05 -------- d-----w- c:\documents and settings\Linda\Application Data\Malwarebytes
2010-07-24 18:04 . 2010-07-24 18:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-24 18:04 . 2010-07-24 18:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-07-08 00:27 . 2008-07-15 00:48 4490 ----a-w- c:\documents and settings\Linda\Application Data\wklnhst.dat
2010-07-03 00:25 . 2010-05-20 11:43 439816 ----a-w- c:\documents and settings\Linda\Application Data\Real\Update\setup3.10\setup.exe
2010-06-14 14:31 . 2004-08-10 18:02 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-05-06 10:41 . 2004-08-10 17:51 916480 ----a-w- c:\windows\system32\wininet.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2008-09-26 2356088]
"Google Update"="c:\documents and settings\Linda\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-07-28 136176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-03-19 167936]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-19 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-19 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-19 137752]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-12-10 1228800]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-11 2183168]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2008-03-19 405504]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-28 17920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-11-16 198160]
"PSDiagnosticM"="c:\program files\Linksys Wireless-G Print Server\PSDiagnosticM.exe" [2007-09-04 315392]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-5-10 50688]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2003-12-13 630915]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-05-10 10:04 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\backWeb-7288971.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0402000.00C\symds.sys [7/24/2010 6:28 PM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0402000.00C\symefa.sys [7/24/2010 6:28 PM 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20100709.001\BHDrvx86.sys [7/9/2010 9:44 PM 691248]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0402000.00C\cchpx86.sys [7/24/2010 6:28 PM 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0402000.00C\ironx86.sys [7/24/2010 6:28 PM 116784]
R2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\4.2.0.12\ccsvchst.exe [7/24/2010 6:28 PM 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [7/24/2010 3:01 PM 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20100730.001\IDSXpx86.sys [7/30/2010 8:55 PM 331640]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [5/10/2008 5:27 AM 105984]
R3 lknuhst;Linksys Network USB Host Controller;c:\windows\system32\drivers\lknuhst.sys [12/26/2008 12:04 PM 12032]
R3 LKNUHUB;Linksys Network USB Root Hub;c:\windows\system32\drivers\lknuhub.sys [12/26/2008 12:04 PM 39424]
S1 SASDIFSV;SASDIFSV;\??\c:\docume~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS --> c:\docume~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\docume~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS --> c:\docume~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS [?]
S3 LKNUCMP;Linksys Network USB Composite Device;c:\windows\system32\drivers\lknucmp.sys [12/26/2008 12:05 PM 14848]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 08:32 128512 ----a-w- c:\windows\system32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder

2010-07-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-07-30 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3009661033-3937730793-3145925268-1006Core.job
- c:\documents and settings\Linda\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-07-28 10:31]

2010-07-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3009661033-3937730793-3145925268-1006UA.job
- c:\documents and settings\Linda\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-07-28 10:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
DPF: vzTCPConfig - hxxps://essentialsandextras.verizon.com/whatsnext/mainweb_js/vzTCPConfig.CAB
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-31 12:46
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\4.2.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(912)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\windows\System32\BCMLogon.dll
c:\windows\system32\igfxdev.dll
.
Completion time: 2010-07-31 12:48:39
ComboFix-quarantined-files.txt 2010-07-31 16:48
ComboFix2.txt 2010-07-31 14:16

Pre-Run: 101,816,975,360 bytes free
Post-Run: 101,794,205,696 bytes free

- - End Of File - - 604C2E25D2F0B5D04C2989D08D6D0EA6
July 31st, 2010, 02:53 PM
Broni
How is computer doing at the moment?

Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.

===============================================================

Download OTL to your Desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:

netsvcs
drivers32 /all
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\system32\*.wt
%systemroot%\system32\*.ruy
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\system32\spool\prtprocs\w32x86\*.tmp
%systemroot%\*. /mp /s
/md5start
/md5stop
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\user32.dll /md5
%systemroot%\system32\ws2_32.dll /md5
%systemroot%\system32\ws2help.dll /md5
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
July 31st, 2010, 04:18 PM
coastalisis

The computer seems to be working ok. It had been better after the fixes we did last week, but the anti-virus programs kept detecting and stopping something. I haven't seen anything popping up since running combo fix.

OTL logfile created on: 7/31/2010 4:26:44 PM - Run 1
OTL by OldTimer - Version 3.2.9.1 Folder = C:\Documents and Settings\Linda\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 61.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 88.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 105.93 Gb Total Space | 95.18 Gb Free Space | 89.85% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: LINDAS_COMPUTER
Current User Name: Linda
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Standard
Quick Scan

========== Processes (SafeList) ==========

PRC - [2010/07/31 16:21:24 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Linda\Desktop\OTL.exe
PRC - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccsvchst.exe
PRC - [2009/11/15 20:59:06 | 000,198,160 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Common Files\Real\Update_OB\realsched.exe
PRC - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
PRC - [2008/04/24 13:26:18 | 000,202,560 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
PRC - [2008/04/24 13:25:22 | 000,202,560 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/03/19 15:30:12 | 000,040,960 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\hidfind.exe
PRC - [2008/03/19 15:30:08 | 000,167,936 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\Apoint.exe
PRC - [2008/03/19 15:30:06 | 000,050,736 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApMsgFwd.exe
PRC - [2008/03/19 15:26:42 | 000,405,504 | ---- | M] (SigmaTel, Inc.) -- C:\Program Files\Sigmatel\C-Major Audio\WDM\stsystra.exe
PRC - [2008/03/19 15:26:38 | 000,094,208 | ---- | M] (SigmaTel, Inc.) -- C:\WINDOWS\system32\stacsv.exe
PRC - [2008/03/11 13:44:38 | 000,202,544 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/03/11 13:44:36 | 000,202,544 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2007/12/21 11:58:06 | 000,184,320 | ---- | M] (CyberLink Corp.) -- C:\Program Files\Dell\MediaDirect\PCMService.exe
PRC - [2007/12/10 19:06:18 | 001,228,800 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell\QuickSet\quickset.exe
PRC - [2007/09/04 11:48:16 | 000,315,392 | ---- | M] () -- C:\Program Files\Linksys Wireless-G Print Server\PSDiagnosticM.exe
PRC - [2006/11/03 19:02:14 | 000,050,688 | ---- | M] (Avanquest Software ) -- C:\Program Files\Digital Line Detect\DLG.exe
PRC - [2003/12/13 15:28:04 | 000,630,915 | ---- | M] (Eastman Kodak Company) -- C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

========== Modules (SafeList) ==========

MOD - [2010/07/31 16:21:24 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Linda\Desktop\OTL.exe
MOD - [2010/05/14 01:35:01 | 000,415,088 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Security Suite\Engine\4.2.0.12\asoehook.dll
MOD - [2009/11/15 21:00:06 | 000,102,400 | ---- | M] (RealPlayer) -- c:\Program Files\Real\RealPlayer\browserrecord\chrome\hook\rpchromebrowserrecordhelper.dll
MOD - [2009/11/15 20:59:12 | 000,348,160 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\msvcr71.dll
MOD - [2009/11/15 20:59:11 | 000,499,712 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\msvcp71.dll
MOD - [2009/08/13 09:55:04 | 001,748,992 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001.22319_x-ww_f0b4c2df\GdiPlus.dll
MOD - [2009/07/12 04:02:02 | 000,653,120 | R--- | M] (Microsoft Corporation) -- C:\Program Files\Norton Security Suite\Engine\4.2.0.12\microsoft.vc90.crt\msvcr90.dll
MOD - [2009/07/12 04:02:00 | 000,569,664 | R--- | M] (Microsoft Corporation) -- C:\Program Files\Norton Security Suite\Engine\4.2.0.12\microsoft.vc90.crt\msvcp90.dll
MOD - [2008/04/13 20:12:01 | 000,413,696 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\msvcp60.dll
MOD - [2008/04/13 20:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\msscript.ocx
MOD - [2007/12/10 18:51:44 | 000,098,304 | ---- | M] () -- C:\Program Files\Dell\QuickSet\dadkeyb.dll
MOD - [2007/04/19 14:21:40 | 000,116,264 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Comcast\Desktop Doctor\bin\sprthook.dll

========== Win32 Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe -- (McSysmon)
SRV - File not found [Unknown | Stopped] -- C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe -- (McShield)
SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe -- (N360)
SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2008/05/10 06:04:02 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2008/04/24 13:26:18 | 000,202,560 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe -- (sprtsvc_ddoctorv2) SupportSoft Sprocket Service (ddoctorv2)
SRV - [2008/03/19 15:26:38 | 000,094,208 | ---- | M] (SigmaTel, Inc.) [Auto | Running] -- C:\WINDOWS\system32\stacsv.exe -- (STacSV)
SRV - [2008/03/11 13:44:38 | 000,202,544 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)
SRV - [2003/12/05 09:58:36 | 000,314,424 | ---- | M] (Eastman Kodak Company) [Auto | Stopped] -- C:\WINDOWS\system32\drivers\KodakCCS.exe -- (KodakCCS)
SRV - [2003/02/04 08:22:30 | 000,181,312 | ---- | M] () [Auto | Stopped] -- C:\WINDOWS\system32\ScsiAccess.EXE -- (ScsiAccess)

========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIMMP)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIM)
DRV - File not found [Kernel | System | Stopped] -- C:\DOCUME~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS -- (SASKUTIL)
DRV - File not found [Kernel | System | Stopped] -- C:\DOCUME~1\Linda\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS -- (SASDIFSV)
DRV - File not found [Kernel | On_Demand | Running] -- C:\DOCUME~1\Linda\LOCALS~1\Temp\catchme.sys -- (catchme)
DRV - [2010/07/24 14:57:31 | 000,124,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2010/07/23 01:00:00 | 001,362,608 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20100731.002\NAVEX15.SYS -- (NAVEX15)
DRV - [2010/07/23 01:00:00 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2010/07/23 01:00:00 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2010/07/23 01:00:00 | 000,085,424 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20100731.002\NAVENG.SYS -- (NAVENG)
DRV - [2010/07/09 21:44:46 | 000,691,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20100709.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2010/06/16 21:54:14 | 000,331,640 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20100730.001\IDSXpx86.sys -- (IDSxpx86)
DRV - [2010/05/06 00:01:59 | 000,361,904 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\N360\0402000.00C\SYMTDI.SYS -- (SYMTDI)
DRV - [2010/04/29 01:03:51 | 000,116,784 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0402000.00C\Ironx86.SYS -- (SymIRON)
DRV - [2010/04/21 23:02:20 | 000,173,104 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0402000.00C\SYMEFA.SYS -- (SymEFA)
DRV - [2010/04/21 22:29:50 | 000,325,680 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\WINDOWS\System32\Drivers\N360\0402000.00C\SRTSP.SYS -- (SRTSP)
DRV - [2010/04/21 22:29:50 | 000,043,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0402000.00C\SRTSPX.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2010/02/25 20:22:57 | 000,501,888 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0402000.00C\ccHPx86.sys -- (ccHP)
DRV - [2009/10/14 23:50:05 | 000,328,752 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0402000.00C\SYMDS.SYS -- (SymDS)
DRV - [2008/04/13 14:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 14:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2008/04/13 12:36:05 | 000,144,384 | ---- | M] (Windows (R) Server 2003 DDK provider) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\hdaudbus.sys -- (HDAudBus)
DRV - [2008/03/24 15:36:14 | 000,305,176 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\iaStor.sys -- (iaStor)
DRV - [2008/03/19 15:47:32 | 000,265,856 | ---- | M] (Marvell) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\yk51x86.sys -- (yukonwxp)
DRV - [2008/03/19 15:36:24 | 000,037,376 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2008/03/19 15:36:22 | 000,039,936 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2008/03/19 15:36:20 | 000,042,496 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2008/03/19 15:35:32 | 000,105,984 | ---- | M] (Intel(R) Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel(R)
DRV - [2008/03/19 15:35:12 | 005,776,928 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\igxpmp32.sys -- (ialm)
DRV - [2008/03/19 15:30:06 | 000,164,400 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2008/03/19 15:26:40 | 001,222,840 | ---- | M] (SigmaTel, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sthda.sys -- (STHDA)
DRV - [2007/12/11 14:22:24 | 001,123,328 | ---- | M] (Broadcom Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2007/12/02 19:26:22 | 000,989,952 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_DPV.sys -- (HSF_DPV)
DRV - [2007/12/02 19:26:20 | 000,731,136 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2007/12/02 19:26:20 | 000,211,200 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSFHWAZL.sys -- (HSFHWAZL)
DRV - [2007/08/29 09:47:12 | 000,039,424 | ---- | M] (SerComm) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\lknuhub.sys -- (LKNUHUB)
DRV - [2007/08/29 09:47:04 | 000,014,848 | ---- | M] (SerComm) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\lknucmp.sys -- (LKNUCMP)
DRV - [2007/02/14 12:26:54 | 000,012,032 | ---- | M] (SerComm) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\lknuhst.sys -- (lknuhst)
DRV - [2005/08/12 17:50:46 | 000,016,128 | ---- | M] (Dell Inc) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS -- (APPDRV)
DRV - [2004/08/03 23:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\nv4_mini.sys -- (nv)
DRV - [2003/12/05 10:00:14 | 000,148,529 | ---- | M] (Eastman Kodak Company) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\ExportIt.sys -- (Exportit)
DRV - [2003/12/05 09:48:34 | 000,068,182 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\DcPtp.sys -- (DcPTP)
DRV - [2003/12/05 09:40:20 | 000,036,918 | ---- | M] (Eastman Kodak Company) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\DcCam.sys -- (DcCam)
DRV - [2003/11/16 19:50:06 | 000,038,737 | ---- | M] (Eastman Kodak Company) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\DCFS2k.sys -- (DCFS2K)
DRV - [2003/09/30 18:00:08 | 000,061,564 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\DcFpoint.sys -- (DcFpoint)
DRV - [2003/09/30 17:59:14 | 000,008,022 | ---- | M] (Eastman Kodak Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\DcLps.sys -- (DcLps)
DRV - [2003/01/10 16:13:04 | 000,033,588 | R--- | M] (America Online, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - [2001/08/17 15:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 15:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 15:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 15:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 15:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 14:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 14:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 14:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 14:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 14:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 14:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 14:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 14:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 14:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 14:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=3080510
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = http://www.google.com/ig/dell?hl=en&...us&ibd=3080510

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://my.yahoo.com/
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = :0

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\ [2010/07/24 20:08:43 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn\ [2010/07/24 14:59:21 | 000,000,000 | ---D | M]
July 31st, 2010, 04:34 PM
coastalisis

OTL Log2

O1 HOSTS File: ([2010/07/31 12:46:47 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O2 - BHO: (HP Print Enhancer) - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
O2 - BHO: (HP Print Clips) - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll (Hewlett-Packard Co.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\4.2.0.12\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ipsbho.dll (Symantec Corporation)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll (Google Inc.)
O2 - BHO: (Google Dictionary Compression sdch) - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll (Google Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.2.0.12\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.2.0.12\coieplg.dll (Symantec Corporation)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [ddoctorv2] C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [ECenter] C:\dell\E-Center\EULALauncher.exe ( )
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
O4 - HKLM..\Run: [PSDiagnosticM] C:\Program Files\Linksys Wireless-G Print Server\PSDiagnosticM.exe ()
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\Program Files\Sigmatel\C-Major Audio\WDM\stsystra.exe (SigmaTel, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKCU..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe (Adobe Systems Incorporated)
O4 - HKCU..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe (Avanquest Software )
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe (Eastman Kodak Company)
O4 - Startup: C:\Documents and Settings\Linda\Start Menu\Programs\Startup\Comcast Universal Caller ID.lnk = C:\Program Files\Comcast Universal Caller ID\Comcast Universal Caller ID.exe File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\NPJPI150_06.dll (Sun Microsystems, Inc.)
O9 - Extra Button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll (Hewlett-Packard Co.)
O9 - Extra Button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll (Hewlett-Packard Co.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} http://www2.snapfish.com/SnapfishActivia.cab (Snapfish Activia)
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} http://lads.myspace.com/upload/MySpaceUploader1006.cab (MySpace Uploader Control)
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} http://cdn.scan.onecare.live.com/res...scbase6087.cab (Windows Live Safety Center Base Module)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/...Uploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.5.0/jin...ndows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jin...ndows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jin...ndows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/ge...nt/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: vzTCPConfig https://essentialsandextras.verizon....zTCPConfig.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 71.242.0.12
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Linda\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Linda\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/10 14:04:08 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 90 Days ==========

[2010/07/31 16:21:21 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Linda\Desktop\OTL.exe
[2010/07/31 16:09:07 | 000,000,000 | ---D | C] -- C:\32788R22FWJFW
[2010/07/31 09:16:28 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2010/07/31 09:14:23 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2010/07/28 06:34:06 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Linda\My Documents\Downloads
[2010/07/24 21:43:06 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Linda\Application Data\Tific
[2010/07/24 21:43:05 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Linda\Local Settings\Application Data\Symantec
[2010/07/24 21:29:11 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Linda\Local Settings\Application Data\Temp
[2010/07/24 18:51:25 | 000,339,504 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symtdiv.sys
[2010/07/24 18:51:24 | 000,361,904 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\symtdi.sys
[2010/07/24 18:51:24 | 000,361,904 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symtdi.sys
[2010/07/24 18:28:49 | 000,173,104 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\symefa.sys
[2010/07/24 18:28:49 | 000,173,104 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symefa.sys
[2010/07/24 18:28:48 | 000,328,752 | R--- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\symds.sys
[2010/07/24 18:28:48 | 000,328,752 | R--- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symds.sys
[2010/07/24 18:28:48 | 000,043,696 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\srtspx.sys
[2010/07/24 18:28:48 | 000,043,696 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtspx.sys
[2010/07/24 18:28:47 | 000,325,680 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtsp.sys
[2010/07/24 18:28:47 | 000,116,784 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\ironx86.sys
[2010/07/24 18:28:47 | 000,116,784 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\ironx86.sys
[2010/07/24 18:28:46 | 000,501,888 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\cchpx86.sys
[2010/07/24 18:28:46 | 000,501,888 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\cchpx86.sys
[2010/07/24 18:27:26 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\drivers\N360\0402000.00C
[2010/07/24 17:57:48 | 000,000,000 | ---D | C] -- C:\Program Files\HijackThis
[2010/07/24 14:57:31 | 000,124,976 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\SYMEVENT.SYS
[2010/07/24 14:57:31 | 000,060,808 | ---- | C] (Symantec Corporation) -- C:\WINDOWS\System32\S32EVNT1.DLL
[2010/07/24 14:57:31 | 000,000,000 | ---D | C] -- C:\Program Files\Symantec
[2010/07/24 14:56:43 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\drivers\N360
[2010/07/24 14:56:41 | 000,000,000 | ---D | C] -- C:\Program Files\Norton Security Suite
[2010/07/24 14:56:40 | 000,000,000 | ---D | C] -- C:\Program Files\Windows Sidebar
[2010/07/24 14:55:06 | 000,000,000 | ---D | C] -- C:\Program Files\NortonInstaller
[2010/07/24 14:55:06 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\NortonInstaller
[2010/07/24 14:55:05 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Linda\My Documents\Symantec
[2010/07/24 14:05:28 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Linda\Application Data\SUPERAntiSpyware.com
[2010/07/24 14:05:28 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
[2010/07/24 14:05:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Linda\Application Data\Malwarebytes
[2010/07/24 14:04:50 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/07/24 14:04:49 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/07/24 14:04:48 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/07/24 14:04:48 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/07/24 14:04:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Documents\Norton
[2010/07/24 14:04:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Norton
[2010/07/22 21:41:45 | 000,000,000 | ---D | C] -- C:\Program Files\Windows Live Safety Center
[2010/07/22 07:19:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Macromedia
[2010/07/22 07:19:03 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Adobe
[2010/05/09 17:59:58 | 000,014,848 | ---- | C] (SerComm) -- C:\WINDOWS\System32\lknucmp.sys
[2010/05/09 17:59:36 | 000,039,424 | ---- | C] (SerComm) -- C:\WINDOWS\System32\lknuhub.sys
[2010/05/09 17:59:35 | 000,000,000 | ---D | C] -- C:\Program Files\Linksys Wireless-G Print Server
[2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 90 Days ==========

[2010/07/31 16:21:24 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Linda\Desktop\OTL.exe
[2010/07/31 12:48:39 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/07/31 12:47:10 | 000,000,227 | ---- | M] () -- C:\WINDOWS\system.ini
[2010/07/31 12:46:47 | 000,000,027 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
[2010/07/31 12:41:21 | 003,670,016 | -H-- | M] () -- C:\Documents and Settings\Linda\NTUSER.DAT
[2010/07/31 10:36:00 | 000,000,978 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-3009661033-3937730793-3145925268-1006UA.job
[2010/07/31 10:05:20 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/07/31 10:05:17 | 2137,038,848 | -HS- | M] () -- C:\hiberfil.sys
[2010/07/31 09:16:34 | 000,000,281 | RHS- | M] () -- C:\boot.ini
[2010/07/31 07:20:50 | 003,770,164 | -H-- | M] () -- C:\Documents and Settings\Linda\Local Settings\Application Data\IconCache.db
[2010/07/30 06:36:00 | 000,000,926 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-3009661033-3937730793-3145925268-1006Core.job
[2010/07/28 06:33:01 | 000,002,284 | ---- | M] () -- C:\Documents and Settings\Linda\Desktop\Google Chrome.lnk
July 31st, 2010, 04:34 PM
coastalisis

OTL Log3

[2010/07/28 06:33:01 | 000,002,262 | ---- | M] () -- C:\Documents and Settings\Linda\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2010/07/25 09:08:10 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Linda\ntuser.ini
[2010/07/24 19:41:37 | 000,525,824 | ---- | M] () -- C:\Documents and Settings\Linda\Desktop\dds.scr
[2010/07/24 19:40:40 | 000,293,376 | ---- | M] () -- C:\Documents and Settings\Linda\Desktop\3bzjvhd0.exe
[2010/07/24 19:32:35 | 000,002,021 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Norton Security Suite.LNK
[2010/07/24 19:32:07 | 000,667,658 | ---- | M] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\Cat.DB
[2010/07/24 18:07:30 | 000,002,559 | ---- | M] () -- C:\Documents and Settings\Linda\Desktop\HiJackThis.lnk
[2010/07/24 15:44:50 | 000,000,128 | ---- | M] () -- C:\Documents and Settings\Linda\Local Settings\Application Data\fusioncache.dat
[2010/07/24 15:41:55 | 000,008,212 | ---- | M] () -- C:\WINDOWS\mfebcdata
[2010/07/24 14:57:31 | 000,124,976 | ---- | M] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\SYMEVENT.SYS
[2010/07/24 14:57:31 | 000,060,808 | ---- | M] (Symantec Corporation) -- C:\WINDOWS\System32\S32EVNT1.DLL
[2010/07/24 14:57:31 | 000,007,443 | ---- | M] () -- C:\WINDOWS\System32\drivers\SYMEVENT.CAT
[2010/07/24 14:57:31 | 000,000,805 | ---- | M] () -- C:\WINDOWS\System32\drivers\SYMEVENT.INF
[2010/07/24 14:43:50 | 000,000,825 | ---- | M] () -- C:\Documents and Settings\Linda\Desktop\Norton Installation Files.lnk
[2010/07/24 14:04:52 | 000,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/07/15 06:14:40 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/07/11 18:16:59 | 000,003,584 | ---- | M] () -- C:\Documents and Settings\Linda\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/07/07 20:27:08 | 000,004,490 | ---- | M] () -- C:\Documents and Settings\Linda\Application Data\wklnhst.dat
[2010/07/07 20:18:48 | 000,018,988 | ---- | M] () -- C:\Documents and Settings\Linda\My Documents\Sinai%20403(b)%20-%20ww%20mark-up%206-17-2010[1].docx
[2010/07/07 20:15:30 | 000,023,025 | ---- | M] () -- C:\Documents and Settings\Linda\My Documents\Sinai_Pension_Lifebridge_Revisions2%20-%20ww's%20mark-up%206-17-2010[1].docm
[2010/07/07 20:15:19 | 000,021,375 | ---- | M] () -- C:\Documents and Settings\Linda\My Documents\Sinai%20403(b)%20-%20ww%20mark-up%206-17-2010[1].docm
[2010/07/07 20:15:05 | 000,022,001 | ---- | M] () -- C:\Documents and Settings\Linda\My Documents\Sinai_Pension_Lifebridge_Revisions2[1].docm
[2010/07/07 20:14:46 | 000,022,685 | ---- | M] () -- C:\Documents and Settings\Linda\My Documents\Sinai_403(b)[1].docm
[2010/07/07 20:12:18 | 000,023,016 | ---- | M] () -- C:\Documents and Settings\Linda\My Documents\Sinai_Pension_Lifebridge_Revisions2%20-%20ww's%20mark-up%206-17-2010[1].docx
[2010/07/07 20:11:41 | 000,021,993 | ---- | M] () -- C:\Documents and Settings\Linda\My Documents\Sinai_Pension_Lifebridge_Revisions2[1].docx
[2010/07/07 20:11:18 | 000,022,662 | ---- | M] () -- C:\Documents and Settings\Linda\My Documents\Sinai_403(b)[1].docx
[2010/07/02 20:24:19 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2010/06/26 10:17:36 | 000,002,449 | ---- | M] () -- C:\Documents and Settings\Linda\Desktop\Vz In-Home Agent.lnk
[2010/06/13 06:24:38 | 000,162,728 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/05/16 07:35:21 | 000,069,120 | ---- | M] () -- C:\Documents and Settings\Linda\My Documents\page 1.wps
[2010/05/14 15:44:16 | 000,000,172 | ---- | M] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\isolate.ini
[2010/05/06 00:01:59 | 000,361,904 | ---- | M] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\symtdi.sys
[2010/05/06 00:01:59 | 000,361,904 | ---- | M] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symtdi.sys
[2010/05/06 00:01:59 | 000,339,504 | ---- | M] (Symantec Corporation) -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symtdiv.sys
[2010/05/06 00:01:43 | 000,001,473 | ---- | M] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnetv.inf
[2010/05/06 00:01:43 | 000,001,445 | ---- | M] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnet.inf
[2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/07/31 09:16:34 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2010/07/31 09:16:30 | 000,260,272 | ---- | C] () -- C:\cmldr
[2010/07/28 06:33:01 | 000,002,284 | ---- | C] () -- C:\Documents and Settings\Linda\Desktop\Google Chrome.lnk
[2010/07/28 06:33:01 | 000,002,262 | ---- | C] () -- C:\Documents and Settings\Linda\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2010/07/28 06:31:49 | 000,000,978 | ---- | C] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-3009661033-3937730793-3145925268-1006UA.job
[2010/07/28 06:31:48 | 000,000,926 | ---- | C] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-3009661033-3937730793-3145925268-1006Core.job
[2010/07/24 19:41:36 | 000,525,824 | ---- | C] () -- C:\Documents and Settings\Linda\Desktop\dds.scr
[2010/07/24 19:40:31 | 000,293,376 | ---- | C] () -- C:\Documents and Settings\Linda\Desktop\3bzjvhd0.exe
[2010/07/24 19:31:59 | 000,667,658 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\Cat.DB
[2010/07/24 18:51:24 | 000,007,787 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnetv.cat
[2010/07/24 18:51:24 | 000,007,368 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnet.cat
[2010/07/24 18:51:24 | 000,001,473 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnetv.inf
[2010/07/24 18:51:24 | 000,001,445 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symnet.inf
[2010/07/24 18:28:48 | 000,007,873 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symefa.cat
[2010/07/24 18:28:48 | 000,007,442 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtspx.cat
[2010/07/24 18:28:48 | 000,007,425 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symds.cat
[2010/07/24 18:28:48 | 000,003,373 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symefa.inf
[2010/07/24 18:28:48 | 000,002,793 | R--- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\symds.inf
[2010/07/24 18:28:48 | 000,001,388 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtspx.inf
[2010/07/24 18:28:47 | 000,007,438 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtsp.cat
[2010/07/24 18:28:47 | 000,001,382 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\srtsp.inf
[2010/07/24 18:28:47 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\iron.inf
[2010/07/24 18:28:46 | 000,007,438 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\iron.cat
[2010/07/24 18:28:46 | 000,007,396 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\cchpx86.cat
[2010/07/24 18:28:46 | 000,001,754 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\cchpx86.inf
[2010/07/24 18:27:26 | 000,000,172 | ---- | C] () -- C:\WINDOWS\System32\drivers\N360\0402000.00C\isolate.ini
[2010/07/24 17:57:48 | 000,002,559 | ---- | C] () -- C:\Documents and Settings\Linda\Desktop\HiJackThis.lnk
[2010/07/24 17:48:06 | 2137,038,848 | -HS- | C] () -- C:\hiberfil.sys
[2010/07/24 15:44:50 | 000,000,128 | ---- | C] () -- C:\Documents and Settings\Linda\Local Settings\Application Data\fusioncache.dat
[2010/07/24 15:41:55 | 000,008,212 | ---- | C] () -- C:\WINDOWS\mfebcdata
[2010/07/24 14:57:31 | 000,007,443 | ---- | C] () -- C:\WINDOWS\System32\drivers\SYMEVENT.CAT
[2010/07/24 14:57:31 | 000,000,805 | ---- | C] () -- C:\WINDOWS\System32\drivers\SYMEVENT.INF
[2010/07/24 14:57:20 | 000,002,021 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Norton Security Suite.LNK
[2010/07/24 14:04:52 | 000,000,696 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/07/24 14:04:21 | 000,000,825 | ---- | C] () -- C:\Documents and Settings\Linda\Desktop\Norton Installation Files.lnk
[2010/07/07 20:15:05 | 000,023,025 | ---- | C] () -- C:\Documents and Settings\Linda\My Documents\Sinai_Pension_Lifebridge_Revisions2%20-%20ww's%20mark-up%206-17-2010[1].docm
[2010/07/07 20:15:05 | 000,022,001 | ---- | C] () -- C:\Documents and Settings\Linda\My Documents\Sinai_Pension_Lifebridge_Revisions2[1].docm
[2010/07/07 20:15:05 | 000,021,375 | ---- | C] () -- C:\Documents and Settings\Linda\My Documents\Sinai%20403(b)%20-%20ww%20mark-up%206-17-2010[1].docm
[2010/07/07 20:14:46 | 000,022,685 | ---- | C] () -- C:\Documents and Settings\Linda\My Documents\Sinai_403(b)[1].docm
[2010/07/07 20:12:18 | 000,023,016 | ---- | C] () -- C:\Documents and Settings\Linda\My Documents\Sinai_Pension_Lifebridge_Revisions2%20-%20ww's%20mark-up%206-17-2010[1].docx
[2010/07/07 20:11:57 | 000,018,988 | ---- | C] () -- C:\Documents and Settings\Linda\My Documents\Sinai%20403(b)%20-%20ww%20mark-up%206-17-2010[1].docx
[2010/07/07 20:11:41 | 000,021,993 | ---- | C] () -- C:\Documents and Settings\Linda\My Documents\Sinai_Pension_Lifebridge_Revisions2[1].docx
[2010/07/07 20:11:18 | 000,022,662 | ---- | C] () -- C:\Documents and Settings\Linda\My Documents\Sinai_403(b)[1].docx
[2010/05/16 07:35:21 | 000,069,120 | ---- | C] () -- C:\Documents and Settings\Linda\My Documents\page 1.wps
[2010/05/09 17:59:58 | 000,001,380 | ---- | C] () -- C:\WINDOWS\System32\lknucmp.inf
[2010/05/09 17:59:36 | 000,001,358 | ---- | C] () -- C:\WINDOWS\System32\lknuhub.inf
[2008/06/08 11:21:20 | 000,000,002 | ---- | C] () -- C:\WINDOWS\msoffice.ini
[2008/05/10 06:14:12 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2008/05/10 05:56:49 | 000,198,144 | ---- | C] () -- C:\WINDOWS\System32\_psisdecd.dll
[2008/05/10 05:50:22 | 000,139,264 | ---- | C] () -- C:\WINDOWS\System32\preflib.dll
[2008/05/10 05:50:18 | 000,753,664 | ---- | C] () -- C:\WINDOWS\System32\bcm1xsup.dll
[2008/05/10 05:27:24 | 001,174,000 | ---- | C] () -- C:\WINDOWS\System32\igmedkrn.dll
[2008/05/10 05:27:24 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4864.dll
[2008/05/10 05:27:24 | 000,104,636 | ---- | C] () -- C:\WINDOWS\System32\igmedcompkrn.dll
[2008/05/10 05:27:21 | 000,016,480 | ---- | C] () -- C:\WINDOWS\System32\rixdicon.dll
[2008/05/10 05:25:55 | 000,001,120 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2004/08/10 14:12:05 | 000,000,780 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2004/08/10 14:01:18 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2000/09/08 15:53:50 | 000,073,839 | ---- | C] () -- C:\WINDOWS\System32\KodakOneTouch.dll

========== LOP Check ==========

[2009/05/14 06:47:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Comcast
[2009/05/12 12:21:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SupportSoft
[2008/05/10 05:59:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Uninstall
[2008/05/10 06:08:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2008/12/30 21:06:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
[2010/02/21 08:06:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Linda\Application Data\com.comcast.callerid.13A1FA90F0FC9DC009FB0956ADD0F13F8608561B.1
[2009/01/05 20:42:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Linda\Application Data\Snapfish
[2010/05/01 11:11:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Linda\Application Data\TechWizard
[2008/07/14 20:49:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Linda\Application Data\Template
[2010/07/24 21:43:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Linda\Application Data\Tific

========== Purity Check ==========

========== Custom Scans ==========

< %SYSTEMDRIVE%\*.* >
[2009/09/16 22:13:57 | 000,003,920 | ---- | M] () -- C:\5720_521563695489_47800322_31086808_2135085_s.jpg
[2004/08/10 14:04:08 | 000,000,000 | ---- | M] () -- C:\AUTOEXEC.BAT
[2008/06/08 10:40:30 | 000,000,211 | ---- | M] () -- C:\Boot.bak
[2010/07/31 09:16:34 | 000,000,281 | RHS- | M] () -- C:\boot.ini
[2004/08/03 23:00:00 | 000,260,272 | ---- | M] () -- C:\cmldr
[2010/07/31 12:48:39 | 000,013,056 | ---- | M] () -- C:\ComboFix.txt
[2004/08/10 14:04:08 | 000,000,000 | ---- | M] () -- C:\CONFIG.SYS
[2008/05/10 05:30:28 | 000,007,281 | RH-- | M] () -- C:\dell.sdr
[2008/06/08 13:19:23 | 000,735,058 | ---- | M] () -- C:\EasyShare.dmp
[2010/07/31 10:05:17 | 2137,038,848 | -HS- | M] () -- C:\hiberfil.sys
[2008/06/08 12:42:14 | 000,004,128 | ---- | M] () -- C:\INFCACHE.1
[2004/08/10 14:04:08 | 000,000,000 | -H-- | M] () -- C:\IO.SYS
[2008/05/10 06:08:57 | 000,001,207 | -H-- | M] () -- C:\IPH.PH
[2009/09/16 22:11:44 | 000,003,852 | ---- | M] () -- C:\lewis cake.jpg
[2004/08/10 14:04:08 | 000,000,000 | -H-- | M] () -- C:\MSDOS.SYS
[2010/01/12 08:25:44 | 000,001,053 | ---- | M] () -- C:\net_save.dna
[2008/05/10 05:50:17 | 000,022,729 | ---- | M] () -- C:\newfile.enc
[2008/05/10 05:50:17 | 000,022,729 | ---- | M] () -- C:\newkey
[2004/08/04 06:00:00 | 000,047,564 | RHS- | M] () -- C:\NTDETECT.COM
[2008/09/28 19:13:15 | 000,250,048 | RHS- | M] () -- C:\ntldr
[2010/07/31 10:05:15 | 2145,386,496 | -HS- | M] () -- C:\pagefile.sys
[2007/10/11 01:11:24 | 000,000,813 | R--- | M] () -- C:\setup.iss
[2010/05/09 17:59:59 | 000,000,186 | ---- | M] () -- C:\setup.log
[2008/05/10 06:09:34 | 000,000,071 | ---- | M] () -- C:\SystemInfo.ini

< %systemroot%\system32\Spool\prtprocs\w32x86\*.dll >
[2007/03/28 13:57:34 | 000,274,944 | ---- | M] (Hewlett-Packard Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\hpzpp5ha.dll

< %systemroot%\system32\*.wt >

< %systemroot%\system32\*.ruy >

< %systemroot%\Fonts\*.com >

< %systemroot%\Fonts\*.dll >

< %systemroot%\system32\spool\prtprocs\w32x86\*.tmp >

< %systemroot%\*. /mp /s >

< %systemroot%\system32\*.dll /lockedfiles >
[1 C:\WINDOWS\system32\*.tmp files -> C:\WINDOWS\system32\*.tmp -> ]

< %systemroot%\Tasks\*.job /lockedfiles >

< %systemroot%\System32\config\*.sav >
[2004/08/10 13:56:48 | 000,094,208 | ---- | M] () -- C:\WINDOWS\system32\config\default.sav
[2004/08/10 13:56:46 | 000,634,880 | ---- | M] () -- C:\WINDOWS\system32\config\software.sav
[2004/08/10 13:56:46 | 000,872,448 | ---- | M] () -- C:\WINDOWS\system32\config\system.sav

< %systemroot%\system32\user32.dll /md5 >
[2008/04/13 20:12:08 | 000,578,560 | ---- | M] (Microsoft Corporation) MD5=B26B135FF1B9F60C9388B4A7D16F600B -- C:\WINDOWS\system32\user32.dll
[1 C:\WINDOWS\system32\*.tmp files -> C:\WINDOWS\system32\*.tmp -> ]

< %systemroot%\system32\ws2_32.dll /md5 >
[2008/04/13 20:12:10 | 000,082,432 | ---- | M] (Microsoft Corporation) MD5=2CCC474EB85CEAA3E1FA1726580A3E5A -- C:\WINDOWS\system32\ws2_32.dll
[1 C:\WINDOWS\system32\*.tmp files -> C:\WINDOWS\system32\*.tmp -> ]

< %systemroot%\system32\ws2help.dll /md5 >
[2008/04/13 20:12:10 | 000,019,968 | ---- | M] (Microsoft Corporation) MD5=9789E95E1D88EEB4B922BF3EA7779C28 -- C:\WINDOWS\system32\ws2help.dll
[1 C:\WINDOWS\system32\*.tmp files -> C:\WINDOWS\system32\*.tmp -> ]

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2010-07-15 10:14:40
< End of report >
July 31st, 2010, 04:35 PM
coastalisis

OTL Extras.txt Log

OTL Extras logfile created on: 7/31/2010 4:26:44 PM - Run 1
OTL by OldTimer - Version 3.2.9.1 Folder = C:\Documents and Settings\Linda\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 61.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 88.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 105.93 Gb Total Space | 95.18 Gb Free Space | 89.85% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: LINDAS_COMPUTER
Current User Name: Linda
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Standard
Quick Scan

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 0
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
"9051:UDP" = 9051:UDP:LocalSubNet:Enabled:Verizon Tech Wizard

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Dell\MediaDirect\PCMService.exe" = C:\Program Files\Dell\MediaDirect\PCMService.exe:*:Enabled:CyberLink PowerCinema Resident Program -- (CyberLink Corp.)
"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Application Loader -- (America Online, Inc.)
"C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe" = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe:*:Disabled:backWeb-7288971 -- ()
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0008546E-DF6E-4CC1-AFD0-2CB8E16C95A2}" = Notifier
"{001E7FB6-BB6B-4ED0-BEDC-B5404ED96D4E}" = DocProc
"{015E4B8A-29B5-4AE3-BD08-38220FADFF4C}" = aspi
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}" = Microsoft Plus! Photo Story 2 LE
"{10E1E87C-656C-4D08-86D6-5443D28583BE}" = TrayApp
"{10E98E14-832C-4AF7-A4D1-6A9EF83B282E}" = VCAMCEN
"{13F00518-807A-4B3A-83B0-A7CD90F3A398}" = MarketResearch
"{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}" = ESSPCD
"{154508C0-07C5-4659-A7A0-E49968750D21}" = HLPPDOCK
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1753255A-0AEB-4220-8C75-607B73F0C133}" = Copy
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{29FA38B4-0AE4-4D0D-8A51-6165BB990BB0}" = WebReg
"{2F28B3C9-2C89-4206-8B33-8ADC9577C49B}" = Scan
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{318AB667-3230-41B5-A617-CB3BF748D371}" = iTunes
"{3248F0A8-6813-11D6-A77B-00B0D0150060}" = J2SE Runtime Environment 5.0 Update 6
"{33BB4982-DC52-4886-A03B-F4C5C80BEE89}" = Windows Media Player 10
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{352310C3-E46B-42D3-8F32-54721FDD72D9}" = NetZeroInstallers
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{415CDA53-9100-476F-A7B2-476691E117C7}" = HP Smart Web Printing
"{432C3720-37BF-4BD7-8E49-F38E090246D0}" = CR2
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{469730CC-78DF-4CD3-B286-562D459EA619}" = ESSCAM
"{487B0B9B-DCD4-440D-89A0-A6EDE1A545A3}" = HPSSupply
"{48C82F7A-F100-4DAB-A310-8E18BF2159E1}" = ESSvpot
"{543E938C-BDC4-4933-A612-01293996845F}" = UnloadSupport
"{5E68BB65-4059-4FE5-AAC4-0CD1D79BBDE2}" = EarthLink Setup Files
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{643EAE81-920C-4931-9F0B-4B343B225CA6}" = ESSBrwr
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{69BD6399-3D8F-45B7-81D9-819361F5101D}" = PCDLNCH
"{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}" = Microsoft Plus! Digital Media Edition Installer
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{78F79C84-BFD5-4D79-A07D-F39A3CF428DC}" = HLPIndex
"{824D3839-DAA1-4315-A822-7AE3E620E528}" = VideoToolkit01
"{8389382B-53BA-4A87-8854-91E3D80A5AC7}" = HP Photosmart Essential2.01
"{87843A41-7808-4F2E-B13F-25C1E67CF2FD}" = ESShelp
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{8A25392D-C5D2-4E79-A2BD-C15DDC5B0959}" = Bonjour
"{8BB4B58A-A402-4DE8-8FCD-287E60B88DD8}" = ESSCT
"{8C6027FD-53DC-446D-BB75-CACD7028A134}" = HP Update
"{8E92D746-CD9F-4B90-9668-42B74C14F765}" = ESSini
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{91517631-A9F3-4B7C-B482-43E0068FD55A}" = ESSgui
"{93F54611-2701-454e-94AB-623F458D9E6B}" = DeviceDiscovery
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}" = OutlookAddinSetup
"{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}" = MediaDirect
"{9D1CF8B6-17B3-4832-B062-2C2DD0B57B04}" = CCHelp
"{9D8FEE90-0377-49A9-AEFB-525BDE549BA4}" = ESScore
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A036E231-5A03-4d63-94F6-7864CC77EC48}" = PS_AIO_ProductContext
"{A0AF08BA-3630-4505-BFB2-A41F3837B0D0}" = SFR2
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A5B3EB8A-4071-42F0-8E8E-7A8342AA8E69}" = ESSvpaht
"{A6F18A67-B771-4191-8A33-36D2E742D6D9}" = ESSANUP
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-7AD7-1033-7B44-A81300000003}" = Adobe Reader 8.1.3
"{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}" = ESSCDBK
"{AEA07F97-9088-497c-8821-0F36BD5DC251}" = HPProductAssistant
"{AF7FC1CA-79DF-43c3-90A3-33EFEB9294CE}" = AIO_Scan
"{B040FEFE-B45F-4e30-B3C6-035F53F544A9}" = c4200_Help
"{B0DF58A2-40DF-4465-AA56-38623EC9938C}" = Documentation & Support Launcher
"{B22C19AE-6A67-4f28-B541-5AE72FB17A25}" = HP Photosmart All-In-One Software 9.0
"{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}" = CCScore
"{B6884A07-0305-47AE-9969-8F26FADC17DE}" = Games, Music, & Photos Launcher
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B997C2A0-4383-41BF-B76E-9B8B7ECFB267}" = KSU
"{B9F3A6E6-9C77-4535-9ED9-B16C1EBDFEC2}" = C4200
"{BCD6CD1A-0DBE-412E-9F25-3B500D1E6BA1}" = SolutionCenter
"{C354C9B6-A4E0-4BB0-A368-6DC6BCA0E314}" = SFR
"{C5074CC4-0E26-4716-A307-960272A90040}" = QuickSet
"{C61244F9-C335-4EE4-BF7B-5CAB855555E3}" = Linksys Wireless-G Print Server
"{CA60320D-6A16-49C8-A34F-84EEF4799567}" = ESSTUTOR
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{D0E39A1D-0CEE-4D85-B4A2-E3BE990D075E}" = Destination Component
"{D15E9DB5-6BEB-4534-901E-80C0A29BAB97}" = ESSAdpt
"{D32470A1-B10C-4059-BA53-CF0486F68EBC}" = Kodak EasyShare software
"{D719E8F1-6931-40b4-AC0B-5FE2C097F995}" = C4200_doccd
"{D87149B3-7A1D-4548-9CBF-032B791E5908}" = Desktop Doctor
"{E2662C24-B31E-4349-A084-32EB76E8B760}" = BufferChm
"{E39A3770-3DDE-404c-B91F-3522947874A3}" = PS_AIO_Software_min
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center
"{E3D4F451-5F04-4082-BE21-1C0C1ADF5014}" = Vz In Home Agent
"{E42BD75A-FC23-4E3F-9F91-2658334C644F}" = Internet Service Offers Launcher
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{E93E5EF6-D361-481E-849D-F16EF5C78EBC}" = Musicmatch for Windows Media Player
"{E9C18EBD-85BE-47D0-AA73-3FEDCC976B04}" = Toolbox
"{EC4455AB-F155-4CC1-A4C5-88F3777F9886}" = Apple Mobile Device Support
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer
"{F2D0C1B1-80FF-46F9-BA61-33B01A07FAFC}" = HLPCCTR
"{F63A3748-B93D-4360-9AD4-B064481A5C7B}" = Modem Diagnostic Tool
"{F71760CD-0F8B-4DCC-B7B7-6B223CC3843C}" = OTtBP
"{F72E2DDC-3DB8-4190-A21D-63883D955FE7}" = PSSWCORE
"{F958CA02-BB40-4007-894B-258729456EE4}" = QuickTime
"{FA4FA322-5C90-4d2b-A019-9E588273DED5}" = PS_AIO_Software
"{FCDB1C92-03C6-4C76-8625-371224256091}" = ESSPDock
"{FD8D8B04-BEAD-4A55-AA1D-62D2373E7DEA}" = Status
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F" = Conexant HDA D330 MDC V.92 Modem
"ComcastHSI" = Comcast High-Speed Internet Install Wizard
"GoToAssist" = GoToAssist 8.0.0.514
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"HP Imaging Device Functions" = HP Imaging Device Functions 9.0
"HP Photosmart Essential" = HP Photosmart Essential 2.01
"HP Solution Center & Imaging Support Tools" = HP Solution Center 9.0
"HPExtendedCapabilities" = HP Customer Participation Program 9.0
"HPOCR" = HP OCR Software 9.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"N360" = Norton Security Suite
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"RealPlayer 12.0" = RealPlayer
"SearchAssist" = SearchAssist
"ViewpointMediaPlayer" = Viewpoint Media Player
"Wdf01005" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Software Update" = Yahoo! Software Update

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 7/24/2010 3:53:45 PM | Computer Name = LINDAS_COMPUTER | Source = MsiInstaller | ID = 1008
Description = The installation of E:\HiJackThis.msi is not permitted due to an error
in software restriction policy processing. The object cannot be trusted.

Error - 7/24/2010 5:55:45 PM | Computer Name = LINDAS_COMPUTER | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 7/24/2010 5:56:26 PM | Computer Name = LINDAS_COMPUTER | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 7/25/2010 8:37:50 AM | Computer Name = LINDAS_COMPUTER | Source = Application Error | ID = 1000
Description = Faulting application svchost.exe, version 5.1.2600.5512, faulting
module urlmon.dll, version 8.0.6001.18923, fault address 0x0002df76.

Error - 7/29/2010 6:14:02 AM | Computer Name = LINDAS_COMPUTER | Source = Google Update | ID = 20
Description =

Error - 7/31/2010 9:57:26 AM | Computer Name = LINDAS_COMPUTER | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The connection with the server was terminated abnormally

Error - 7/31/2010 9:57:26 AM | Computer Name = LINDAS_COMPUTER | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This network connection does not exist.

Error - 7/31/2010 4:12:21 PM | Computer Name = LINDAS_COMPUTER | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 7/31/2010 4:20:03 PM | Computer Name = LINDAS_COMPUTER | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 7/31/2010 4:20:32 PM | Computer Name = LINDAS_COMPUTER | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

[ System Events ]
Error - 7/31/2010 10:05:28 AM | Computer Name = LINDAS_COMPUTER | Source = Service Control Manager | ID = 7000
Description = The McAfee Real-time Scanner service failed to start due to the following
error: %%3

Error - 7/31/2010 10:05:30 AM | Computer Name = LINDAS_COMPUTER | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
SASDIFSV SASKUTIL

Error - 7/31/2010 10:07:33 AM | Computer Name = LINDAS_COMPUTER | Source = Service Control Manager | ID = 7034
Description = The Dell Wireless WLAN Tray Service service terminated unexpectedly.
It has done this 1 time(s).

Error - 7/31/2010 10:07:33 AM | Computer Name = LINDAS_COMPUTER | Source = Service Control Manager | ID = 7034
Description = The ScsiAccess service terminated unexpectedly. It has done this
1 time(s).

Error - 7/31/2010 10:08:25 AM | Computer Name = LINDAS_COMPUTER | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the KodakCCS service.

Error - 7/31/2010 10:12:23 AM | Computer Name = LINDAS_COMPUTER | Source = Service Control Manager | ID = 7034
Description = The Kodak Camera Connection Software service terminated unexpectedly.
It has done this 1 time(s).

< End of report >
July 31st, 2010, 05:33 PM
Broni
Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
- Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
- Accept any prompts.
================================================================

Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  Code:
  
  :OTL O4 - Startup: C:\Documents and Settings\Linda\Start Menu\Programs\Startup\Comcast Universal Caller ID.lnk = C:\Program Files\Comcast Universal Caller ID\Comcast Universal Caller ID.exe File not found O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.) O16 - DPF: vzTCPConfig https://essentialsandextras.verizon....zTCPConfig.CAB (Reg Error: Key error.) [2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ] [1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ] [2008/05/10 06:08:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint :Services :Reg :Files :Commands [purity] [emptytemp] [emptyflash] [Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- You will get a log that shows the results of the fix. Please post it.
- Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.