Laptop Issues

I am not sure if this is the correct forum, if not please move or tell me where to post.

I have a Westinghouse NB14W2 laptop. The fan has gone out in it and I am having a hard time locating another. It is a Bisonic DC Brushless Blower Model BP501005H10 (5 v .39A).

Any idea where I can purchase one? Is the laptop just toast without it or is there another way I can cool the laptop if I cannot find a fan for it? Actually I think the laptop is actually made by Uniwill for Westinghouse. I have contacted them but no response yet. I have also contacted several suppliers and nobody has this type fan.

Any suggestions? Thanks.

How about these,
http://www.bisonic.com.tw/series4.html

Thanks Train, but it is shaped sort of like these

http://www.bisonic.com.tw/series2-2.html

Take the fan out and check you local computer stores, the replacement can be another brand. Just so long as the voltages and the physical size and connections match.

You could also browse through the fans at www.frozencpu.com to see if they have anything close.

Thanks guys for the info. I sent a request to frozencpu to see if they have one and I will take it out to see if it can be matched locally.

I got a new fan direct from Westinghouse. They had one they just gave to me. However the laptop is stll over heating. That fan does work, I can feel the air coming out of the vent, but I can also feel heat on top of the laptop and it will shut down. I also have the laptop sitting on one of the laptop fans.

Any idea what could be causing it to over heat event ho the fan works?

Thanks.

Did you remove the heatsink?

Sounds like the thermal paste may need re-newing.

Would that be the shiney piece of tape that was on the fan?

NO.

Can you attach a picture of the fan assembly?

Because the heat sink can be mounted to the side.

Here is the pic of the fan assembly and heat sink over the processor. We simply replaced the fan assembly, the heat sink was never removed, just unplugged the fan and put the new one in. There wasn't any heat sink paste on the fan and doesn't appear to be any between the heat sink and the processor. BTW, the replacement fan seems to be operating properly.

OK, the fan blows into the heat sink.

Used canned air to clean the heat sink after removing the fan assembly.

My husband has already done that. He cleaned out everything with his compressor.

I hope he had a water filter on the compressor!

Other than removing the heatsink and , cleaning up the old thermal compound and applying new, then see how that acts, is about all I can come up with now. :(

Ok I have figured out it may or may not the cooling issues. I booted up this morning and it got to the user screen and I tried to click on my name, it froze and shut off, totally black screen, just as it has been doing and I thought it was overheating. It had shut down before when it was a little hot. It had not been on long enough to get hot when it shut off this morning. So any other ideas as to what may be causing the shutdown issue? Also after it has shut down and I boot it back up, all log in/passwords that are saved have been cleared off, almost like it has deleted cookies and cleared everything out.Thanks.

Overheating only takes .01 seconds or there about.

Try a repair install.

Thanks Train. I will try the re-install on Thursday when I am off work.

Hi Pennydog,
I seem to have the same problem with my Westinghouse laptop. Fan doesn seem to run and the system temperature continues to rise until keyboard gets hot to the touch system shutsdown.

The 800 customer service number for Westinghouse (included in the manual) is no longer an active number so I dont even know where to begin to look for a replacement fan
Can you give me the 800 number you called or any other vendors you may have contacted to get the right fan.?
Any help you can offer will be greatly appreciated

poa - Actually I sent an email to tech service via the Westinghouse website and they referred me to another person within Westinghouse. He told me he had one fan left and would gladly send it to me, which he did. He also said the fans were no longer available via Westinghouse, but could be "matched" for one similar at another supplier. I could never find a match for it, but you may have better luck.

Mine still gets really hot at times, but not as bad as it was. I have one of the cooling fans that sits under the laptop and I have gone as far as putting a gel ice pak under it if I plan to be on it for longer than normal. It is a hassle, but keeps it cooler until I can get my work finished. I am still searching for a solution other than purchasing a new laptop. I have considered getting an Evercool Magic Notebook Air Extracting Cooling Device that is sold at www.frozencpu.com.

Good luck - I know how frustrating it is.

it is possible that the laptop may be having over all issues newer m.b.o. s use a high temp solder apparently the solder is prone to micro cracking try a cooling pad see if you can boot into safe mode this sounds like you may need to send it in for repairs how ever bear in mind that newer laptops are fairly cheap

I will be getting a new laptop in a few months. It will be cheaper to get a new one over having this one repaired I think. The fans/over heating are a common problem with this laptop I was told by someone at Westinghouse.

i cheaper alternative to consider is the net books if your around wifi consistently and have high speed internet at home you can remotely log onto your home p.c to access flies this way if you loose the netbook all of your files are at home also research what you going to buy now a days the profit margins are slim and many times the mother boards can have serious issues