How do I get rid of this trojan

Each time we boot up the desk top and try to open IE our Antivir pops up several times with this TR/PCK/POLYCRYPT.D.1124. We have to click on deny access 5 or 6 times before the pop up box goes away. We have updated antivir, scanned and used adaware and it has found nothing. What is this trojan, how did we get it and how do we get rid of it?

We use FIOS, IE, WIN XP.

Thanks for any info

What AV program? AVG?
What is FIOS?

AVIRA is the antivirus program and FIOS is the same as DSL (I think) it is with Verizon.

Does it say the name of infected file, and its location?

No, this is all it says

TR/PCK/POLYCRYPT.D.1124

And that is the blue hyperlink that is in the error box of the antivir and we can accept it, deny, delete or ignore. Also since this has popped up we not get lots of pop ups for Lenar Homes and other companies.

OK. Let's double check...

Print these instructions out.

1. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
* Close SUPERAntiSpyware.

PHYSICALLY DISCONNECT FROM THE INTERNET

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Under "Configuration and Preferences", click the Preferences button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen.
* Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan.
* Click "Next" to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes".
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.
Post SUPERAntiSpyware log.

RECONNECT TO THE INTERNET

RESTART COMPUTER!

2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebyt...are_d5756.html to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

3. Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html
Post HijackThis log.


DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

Thank you. We will do this when we get home this evening.

OK :)

Sorry for not posting back, but we have not had a chance to clean up the cpu. We will work on it over the long weekend and post the results then.

Hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:20:23 PM, on 9/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [Organize Quick & Easy 5.0] C:\Program Files\Organize Quick & Easy 5.0\AtDem.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697516} - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_aac.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: Locknet - {8416591B-231D-4D22-9D45-008DEB0C407F} - C:\WINDOWS\System32\devvba.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
End of file - 8760 byteshis:

The other two logs:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/02/2008 at 05:11 PM

Application Version : 4.20.1046

Core Rules Database Version : 3554
Trace Rules Database Version: 1542

Scan type : Complete Scan
Total Scan Time : 00:31:18

Memory items scanned : 154
Memory threats detected : 0
Registry items scanned : 6517
Registry threats detected : 11
File items scanned : 60634
File threats detected : 83

Unclassified.Unknown Origin
HKLM\Software\Classes\CLSID\{daa873d4-958c-453c-81ca-3fe6f3676a87}
HKCR\CLSID\{DAA873D4-958C-453C-81CA-3FE6F3676A87}
HKCR\CLSID\{DAA873D4-958C-453C-81CA-3FE6F3676A87}\InprocServer32
C:\WINDOWS\SYSTEM32:OUAA.DLL
HKCR\CLSID\{DAA873D4-958C-453C-81CA-3FE6F3676A87}

Adware.Tracking Cookie
C:\Documents and Settings\Home User\Cookies\home_user@atdmt[1].txt
C:\Documents and Settings\Home User\Cookies\[email protected][1].txt
C:\Documents and Settings\Home User\Cookies\home_user@serving-sys[1].txt
C:\Documents and Settings\Home User\Cookies\home_user@statcounter[2].txt
C:\Documents and Settings\Home User\Cookies\[email protected][1].txt
C:\Documents and Settings\Home User\Cookies\home_user@mediaplex[1].txt
C:\Documents and Settings\Home User\Cookies\[email protected][2].txt
C:\Documents and Settings\Home User\Cookies\home_user@apmebf[1].txt
C:\Documents and Settings\Home User\Cookies\[email protected][2].txt
C:\Documents and Settings\Home User\Cookies\home_user@trafficmp[2].txt
C:\Documents and Settings\Home User\Cookies\[email protected][1].txt
C:\Documents and Settings\Home User\Cookies\[email protected][2].txt
C:\Documents and Settings\Home User\Cookies\home_user@doubleclick[1].txt
C:\Documents and Settings\Home User\Cookies\home_user@advertising[2].txt
C:\Documents and Settings\Home User\Cookies\[email protected][1].txt
C:\Documents and Settings\Home User\Cookies\[email protected][1].txt
C:\Documents and Settings\Home User\Cookies\home_user@2o7[2].txt
C:\Documents and Settings\Home User\Cookies\home_user@tribalfusion[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@2o7[1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@adknowledge[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@admarketplace[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@advertising[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@apmebf[1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@atdmt[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@atwola[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@bluestreak[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@burstnet[1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@casalemedia[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@counter15
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@counter9.
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@cs.
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@doubleclick[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@fastclick[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@hitbox[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@insightexpressai[1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@keywordmax[1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@mediaplex[1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@mywebsearch[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@overture[1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@statcounter[2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][2].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home [email protected][1].txt
C:\Documents and Settings\Home User\Local Settings\Temp\Cookies\home user@zedo[1].txt

Trojan.Media-Codec
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Media-Codec
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Media-Codec#ProductionEnvironment
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Media-Codec#DisplayName
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Media-Codec#UninstallString
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Media-Codec#DisplayVersion
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Media-Codec#URLInfoAbout
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Media-Codec#Publisher
C:\Program Files\Media-Codec

Adware.Zango Toolbar/Hb
C:\Documents and Settings\Home User\Application Data\ZangoToolbar\v3.0\zangotoolbar\static\1
C:\Documents and Settings\Home User\Application Data\ZangoToolbar\v3.0\zangotoolbar\static\DownLoad
C:\Documents and Settings\Home User\Application Data\ZangoToolbar\v3.0\zangotoolbar\static
C:\Documents and Settings\Home User\Application Data\ZangoToolbar\v3.0\zangotoolbar
C:\Documents and Settings\Home User\Application Data\ZangoToolbar\v3.0
C:\Documents and Settings\Home User\Application Data\ZangoToolbar\zbar.log
C:\Documents and Settings\Home User\Application Data\ZangoToolbar

Trojan.Unclassified/C00-Installer
C:\DOCUMENTS AND SETTINGS\HOME USER\LOCAL SETTINGS\TEMP\_A00F101276B.EXE

Trojan.Unclassified/C00-WL/A
C:\WINDOWS\SYSTEM32\__C006BC3C.DAT




Malwarebytes' Anti-Malware 1.26
Database version: 1104
Windows 5.1.2600 Service Pack 2

9/2/2008 6:11:34 PM
mbam-log-2008-09-02 (18-11-34).txt

Scan type: Full Scan (C:\|)
Objects scanned: 107088
Time elapsed: 34 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 10
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\PopSwatr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\PopSwatr\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\MyWebSearch\bar\History\search (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat.bak (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.htm.bak (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_bfeats.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\PopSwatr\History\allowed (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\PopSwatr\History\notallow (Adware.MyWebSearch) -> Quarantined and deleted successfully.

*** Verify your Java version here: http://www.java.com/en/download/installed.jsp
Update, if necessary.
Uninstall all previous Java versions, through Add\Remove.

*** Download, and run QuickTime Killer: http://www.softpedia.com/get/System/...e-Killer.shtml
QuickTime Killer will remove QuickTime from start up and kill any running QuickTime processes. This application runs silently at start up and closes itself as soon as it takes care of QuickTime

*** Download, and run CTFMON-Remover: http://www.gerhard-schlager.at/en/pr...ctfmonremover/
The CTFMON-Remover helps you removing the annoying CTFMON.EXE from your Windows operating system. The program is easy to use and displays whether the CTFMON.EXE is installed and running or not. If it was found then you can remove it within seconds. Just in case that you need the CTFMON sometime in the future there is also an option to restore the original one.
Note:The CTFMON.EXE is among other things responsible for changing the language schema of your keyboard (e.g. for switching between the German and English keyboard layout). So in case you are using this feature you shouldn't remove or disable the CTFMON.EXE!

1. Print this post out, since you won't have an access to it, at some point.

2. Close all windows, except for HijackThis.

3. Put a checkmark next to the following HijackThis entries (some entries will be checkmarked to disable unnecessary startups; in those cases [marked with *], no actual program will be removed):

- *O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
- *O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
- *O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
- *O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
- *O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
- *O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
- *O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
- *O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
- O21 - SSODL: Locknet - {8416591B-231D-4D22-9D45-008DEB0C407F} - C:\WINDOWS\System32\devvba.dll

4. Click on Fix checked button.

5. Restart computer in Safe Mode (keep tapping F8 key, when your computer starts, until menu appears)

6. Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.

7. Delete following files/folders (if present):

- devvba.dll file from C:\WINDOWS\System32

8. Restart in Normal Mode.

9. Post new HijackThis log.

New Hijack this log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:11:19 PM, on 9/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\WgaTray.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [EnGraph QuickTimeKiller] C:\Program Files\EnGraph\QuickTimeKiller\QuickTimeKiller.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [Organize Quick & Easy 5.0] C:\Program Files\Organize Quick & Easy 5.0\AtDem.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD44/JSCDL/...ws-i586-jc.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697516} - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_aac.cab
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

--
End of file - 8380 bytes

Very good :)


Your computer is clean https://discussions.virtualdr.com/

1. Download, and install CCleaner: http://www.ccleaner.com/download/builds. Get "Slim" version.
Read CCleaner instruction here: http://www.jahewi.nl/ccleaner/ccleaner.html.
Run CCleaner.

2. Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

3. Restart computer.

4. Turn System Restore on.

5. Download, and install McAfee SiteAdvisor: http://www.siteadvisor.com/download/ff.html. It'll warn you (in most cases) about dangerous web sites.

6. Read "So how did I get infected in the first place?": http://www.castlecops.com/postlite7736-.html

7. Let me know, how your computer is doing.

Thank you so very much Broni, it was pretty easy to do with your easy to understand instructions!! We will shore up the security and try to be more careful.

Again, thank you very much for the help!

You're very welcome :)
Stay safe :)