[RESOLVED] Trojans, Rogue AV, Rogues, Porno adware etc

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April 19th, 2008, 05:38 PM
gep

[RESOLVED] Trojans, Rogue AV, Rogues, Porno adware etc

Hello all, downloaded something called "mediaTube" a codec needed it said to run a website, it turned out to be a phoney. It installed Trojans, diallers, rogues, rogue anti-virus, back-doors according to a program called XP Anti-Virus XPA. It found 62 problems which it claims to fix for a one of $49.95 price.

I have run Windows live care, says no problems. I have zonealarm, winpatrol, spywareblaster, comodoBoclean, Avast av installed. I am presently running a thorough scan which will take 2 or so hours. till Uk 00:30 approx

I received some files from Panda Av after i downloded and ran that codec file, don't no what it removed.

What do i need to do to remove the porno website image that appeared, and whatever else has infected my PC.

Is that XPA Legit, or can i purchase a free one??

Please help.

Win XP

Thanks, GEP
April 19th, 2008, 05:43 PM
Broni

http://www.fileresearchcenter.com/X/XPA.EXE-11687.html

Quote:

XP AntiVirus is a rogue program that masquerades as legitimate anti-spyware software

Always ask around before installing any program, which is not known to you.
Never pay for anything, what you can get for free, and better.

Print these instructions out.

1. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
* Close SUPERAntiSpyware.

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Under "Configuration and Preferences", click the Preferences button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen.
* Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan.
* Click "Next" to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes".
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.
Post SUPERAntiSpyware log.

RESTART COMPUTER!

2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebyt...are_d5756.html to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

3. Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html
Post HijackThis log.
April 19th, 2008, 07:06 PM
gep

Re:Trojans etc

Hello Broni, will sort out later today Sunday, and post back the files etc.

Thanks, GEP
April 19th, 2008, 07:57 PM
Broni

No problem.
April 19th, 2008, 10:14 PM
Broni

Mr Jones
You need to start your own topic.
April 20th, 2008, 10:08 AM
gep

Re:Trojans etc

Hello Broni and all, heres the Log from SuperAntiSpyware

SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 04/20/2008 at 01:07 PM

Application Version : 4.0.1154

Core Rules Database Version : 3442
Trace Rules Database Version: 1434

Scan type : Complete Scan
Total Scan Time : 02:06:52

Memory items scanned : 187
Memory threats detected : 0
Registry items scanned : 8096
Registry threats detected : 0
File items scanned : 109952
File threats detected : 8

Adware.180solutions/ZangoSearch
C:\Program Files\Zango\bin\10.3.37.0
C:\Program Files\Zango\bin
C:\Program Files\Zango
C:\DOCUMENTS AND SETTINGS\GRAHAM\LOCAL SETTINGS\TEMP\NSO3C.TMP\RESOURCE.DLL
C:\DOCUMENTS AND SETTINGS\GRAHAM\LOCAL SETTINGS\TEMP\ZAN39.EXE

Rogue.XP AntiVirus
C:\Program Files\XP Antivirus

Trojan.Unclassified/Multi-Dropper (Packed)
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\ROVCZEZG\HSRONENW.EXE

Adware.Vundo-Variant/J
C:\WINDOWS\VADOKMXT.DLL

Is all ok now?? Thanks GEP
April 20th, 2008, 10:10 AM
gep

Re:Trojans etc Results 2 Malware

Hello Broni, 2nd part.

MalwareBytes Anti-Malware LOGMalwarebytes' Anti-Malware 1.11
Database version: 660

Scan type: Full Scan (C:\|)
Objects scanned: 159172
Time elapsed: 1 hour(s), 6 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 43
Files Infected: 80

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{0ac49246-419b-4ee0-8917-8818daad6a4e} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{99410cde-6f16-42ce-9d49-3807f78f0287} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\starware322 (Adware.Starware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VideoPlugin (Trojan.Fakealert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Starware322 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware322\bin (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware322\icons (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Wallpaper (Adware.Comet) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\contexts (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\SimpleUpdate (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Games\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Games\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Games\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Movies\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Movies\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Movies\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\ScreensaversMarketingSitePager\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\ScreensaversMarketingSitePager\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\ScreensaversMarketingSitePager\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\BrowserSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Configurator (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ErrorSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Layouts (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Manager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Reference (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\RelatedSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Screensavers (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\SearchMatch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Toolbar (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ToolbarLogo (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ToolbarSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\TravelSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Weather (Adware.Starware) -> Quarantined and deleted successfully.

Files Infected:
C:\System Volume Information\_restore{5FED904E-6E1E-4B49-8681-D5C017BB5784}\RP315\A0180917.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{5FED904E-6E1E-4B49-8681-D5C017BB5784}\RP315\A0180918.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\olgdqarf.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\Starware322\brand.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware322\Starware322Config.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware322\Starware322Uninstall.exe (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware322\Thumbs.db (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware322\icons\star_16.ico (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Wallpaper\Harry - The Prisoner of Azkaban.jpg (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Wallpaper\Thumbs.db (Adware.Comet) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\FindIt.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\FindItHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\findithotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\finditxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\Highlight.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\HighlightHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\highlighthotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\highlightxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\logo.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\logoxp.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\Reference.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\ReferenceHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\referencehotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\referencexp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\screensaver.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\Screensavers0.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\Weather.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\weatherhotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\buttons\weatherxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\contexts\error.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\contexts\related.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\contexts\travel.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Games\images\active\Games0.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\images\walertXP.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\Movies\images\active\Movies0.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\ScreensaversMarketingSitePager\images\active\ScreensaversMarketingSitePager0.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\SimpleUpdate\ProductMessagingConfig.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\SimpleUpdate\ProductMessagingConfig.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\SimpleUpdate\SimpleUpdateConfig.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\SimpleUpdate\SimpleUpdateConfig.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\SimpleUpdate\TimerManagerConfig.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware322\SimpleUpdate\TimerManagerConfig.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\BrowserSearch\BrowserSearch.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\BrowserSearch\BrowserSearch.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Configurator\Configurator.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Configurator\Configurator.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ErrorSearch\ErrorSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ErrorSearch\ErrorSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Games\GamesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Games\GamesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Layouts\PitchLayout.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Layouts\PitchLayout.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Layouts\ToolbarLayout.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Layouts\ToolbarLayout.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Manager\ManagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Manager\ManagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Movies\MoviesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Movies\MoviesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Reference\ReferenceOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Reference\ReferenceOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\RelatedSearch\RelatedSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\RelatedSearch\RelatedSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Screensavers\ScreensaversOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Screensavers\ScreensaversOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\SearchMatch\SearchMatchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\SearchMatch\SearchMatchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Toolbar\TBProductsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Toolbar\TBProductsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ToolbarLogo\ToolbarLogoOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ToolbarLogo\ToolbarLogoOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ToolbarSearch\ToolbarSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\ToolbarSearch\ToolbarSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\TravelSearch\TravelSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\TravelSearch\TravelSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Weather\AlertArchive.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Weather\WeatherOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Pollyanna\Application Data\Starware322\Weather\WeatherOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.

Downloading HijackThis, let me know if all is OK.

Thanks, GEP
April 20th, 2008, 01:08 PM
Broni

I'll tell you, when I see HJT log.
April 20th, 2008, 01:12 PM
gep

HJT File

Hello Broni, HJThis file.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:10:37, on 20/04/2008
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.3264)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Microsoft Private Folder 1.0\PrfldSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\apps\ABoard\ABoard.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AlfaClock\AlfaClock.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\apps\ABoard\AOSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
F3 - REG:win.ini: load=
F3 - REG:win.ini: run=
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [ATIPTA] "C:\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [AlfaClock Classic] "C:\Program Files\AlfaClock\AlfaClock.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2253607009-2939772903-1282438033-1006\..\Run: [Dancer] "C:\Program Files\Windows Plus\Dancer\Dancer.exe" (User 'Pollyanna')
O4 - HKUS\S-1-5-21-2253607009-2939772903-1282438033-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Pollyanna')
O4 - HKUS\S-1-5-21-2253607009-2939772903-1282438033-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Pollyanna')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites -
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Monopoly\Images\stg_drm.ocx
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Monopoly\Images\armhelper.ocx
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/...ploader4_5.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: AutorunsDisabled - C:\WINDOWS\
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Private Folder Service (prfldsvc) - Unknown owner - C:\Program Files\Microsoft Private Folder 1.0\PrfldSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - Unknown owner - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9777 bytes

Thanks, GEP
April 20th, 2008, 02:29 PM
Broni

*** Verify your Java version: http://java.com/en/download/installed.jsp
Update, if necessary.

1. Print this post out, since you won't have an access to it, at some point.

2. Close all windows, except for HijackThis.

3. Put a checkmark next to the following HijackThis entries (some entries will be checkmarked to disable unnecessary startups; in those cases (marked with *), no actual program will be removed):

- F3 - REG:win.ini: load=
- F3 - REG:win.ini: run=
- O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
- *O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
- *O4 - HKUS\S-1-5-21-2253607009-2939772903-1282438033-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Pollyanna')
- *O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

4. Click on Fix checked button.

5. Restart your computer.

6. Post new HijackThis log.
April 20th, 2008, 03:44 PM
gep

Re:HJT file

Hello Broni, have done what you said, Problem: JAVA, I get an error A Microsoft you have encountered a problem, and my internet page closes when i click to verify.

Here is the Log file from HJackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:37:42, on 20/04/2008
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.3264)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\apps\ABoard\ABoard.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AlfaClock\AlfaClock.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\apps\ABoard\AOSD.exe
C:\Program Files\Microsoft Private Folder 1.0\PrfldSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\setup\avast.setup
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = @@@@@@@@@
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = @@@@@@@@@
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [ATIPTA] "C:\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [AlfaClock Classic] "C:\Program Files\AlfaClock\AlfaClock.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites -
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Monopoly\Images\stg_drm.ocx
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Monopoly\Images\armhelper.ocx
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/...ploader4_5.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: AutorunsDisabled - C:\WINDOWS\
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Private Folder Service (prfldsvc) - Unknown owner - C:\Program Files\Microsoft Private Folder 1.0\PrfldSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - Unknown owner - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

End of file - 8827 bytes

Thanks for your reply, hope i am OK now, GEP
April 20th, 2008, 03:50 PM
Broni

HJT log is clean.

1. Download, and install CCleaner: http://www.ccleaner.com/download/builds. Get "Slim" version.
Read CCleaner instruction here: http://www.jahewi.nl/ccleaner/ccleaner.html.
Run CCleaner.

2. Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

3. Restart computer.

4. Turn System Restore on.

5. Download, and install free ThreatFire: http://www.threatfire.com/, which will give you real-time protection against malwares.
It won't interfere with your antivirus, nor firewall.

6. Let me know, how your computer is doing.

Quote:

Problem: JAVA, I get an error A Microsoft you have encountered a problem, and my internet page closes when i click to verify.

Go Start>Control Panel>Add\Remove, and see, if Java is listed. If so, what version? Are you using IE?
April 20th, 2008, 04:23 PM
gep

Re:Java, etc

Hello Broni, checked Add & Remove, says i have Java 2 Runtime Enviorment, SE v1.4.2.05 also, 5.0 update 1, update 4, update, 6.

Problem, when i clicked on JAVA Icon in Control Panel, this came up saying, Could not find Main Class, Program will exit. So will not open.

On the Threatfire website, it says that if i download the google pack, i get basic SpywareDoctor free, is it worth it??

Also, i don't get the Threatfire icon in the Systray, is this OK?????

I have CCleaner, had it for years, use it everyday to clean out stuff.

Turned off and about to turn back on System Restore.

I use XP.

Thanks, lets know Re:the above, especially Java Problem.

GEP
April 20th, 2008, 04:32 PM
Broni

You need to update your Java:
http://java.sun.com/javase/downloads/index.jsp
#4 - Java Runtime Environment (JRE) 6 Update 6
Uninstall ANY other Java instances through Add\Remove.

Quote:

it says that if i download the google pack, i get basic SpywareDoctor free, is it worth it??

Don't bother.

Quote:

i don't get the Threatfire icon in the Systray, is this OK?????

It should be there. Is it installed, already? You may need to restart computer.
April 20th, 2008, 05:11 PM
gep

Re:Java, etc

Hello Broni, have download Java latest 2 download beta's, in control panel and opens.

The ThreatFire icon still does not appear in the systray even after a restart. It is installed in Add & remove.

Also, my ad-aware does not open and cannot uninstal through add & remove, so downloading and reinstall over it, see if that works. Have tried Uninstalling it, cannot, will not uninstall.
Thanks again, GEP
April 20th, 2008, 05:31 PM
Broni

Quote:

have download Java latest 2 download beta's

I don't understand.

Quote:

The ThreatFire icon still does not appear in the systray

Go Start>Run, type in:
msconfig
Click OK.
Click on Startup tab, see if it's listed there.
April 20th, 2008, 05:39 PM
gep

Re:Java, etc

Hello Broni, have downloaded two Beta downloads for Java, see here http://java.sun.com/javase/downloads/ea.jsp two downloads. 10, 14.

Have had a look in start up for Threatfire, it is listed, still not showing.

Tried Uninstalling Ad-Aware through Safe Mode, would not there either, said something Re:Windows Installer, a problem. I managed to Delete the Folder in Safe Mode for Lavosoft.

Thanks, GEP
April 20th, 2008, 06:21 PM
Broni

Quote:

have downloaded two Beta downloads for Java, see here http://java.sun.com/javase/downloads/ea.jsp two downloads. 10, 14.

No. You didn't follow my instructions....
You go here: http://java.sun.com/javase/downloads/index.jsp, and download:
Java Runtime Environment (JRE) 6 Update 6
When you done with downloading, and installing the above, go back to Add\Remove, and uninstall ANY other Java entry.

Quote:

Have had a look in start up for Threatfire, it is listed

This is good. As for the icon, make sure, your taskbar is not set to "Hide inactive icons".
April 20th, 2008, 06:40 PM
gep

Re:Java, etc

Hello Broni, Big, Big problem, cannot UNINSTALL The previous Java downloads, or Ad-Aware. It says, "The Windows Installer Service could not be Accessed, This can occur if running in Safe Mode (which I Am Not) or the Windows installer is Incorrectly installed", never had a problem before with uninstalling this bad, any ideas???

My Wife's windows gets the threatfire icon in the Systray.

Thanks, GEP
April 20th, 2008, 06:51 PM
Broni

Quote:

Big, Big problem

No, you don't have to worry too much. Java versions install alongside, not on a top of each other, so, as long, as you installed the newest version from MY link (DID YOU?), the old versions just occupy space.
Anyway, we can try to resolve it. Let's start with getting fresh copy of Windows Installer: http://support.microsoft.com/kb/893803
When you're done, try to uninstall other Javas again.
Don't worry about Ad-aware, at this point. It's minor issue.
April 20th, 2008, 06:59 PM
gep

Re:Windows Installer

Hello Broni, sorted the problem Re:Windows Installer. Went to run, services.msc windows installer, Enabled it, as somehow it had been disabled.

Have downloaded the files for Java.

Thanks you for all your help in all matters, you have been excellant.

Going to bed, 00:00 here in the UK

Thanks again GEP
April 20th, 2008, 07:15 PM
Broni

Quote:

somehow it had been disabled

Aha!
You're very welcome:)
Have a good night, and get rid of other Java tomorrow...