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the newest 'comodo' version of boclean will not install.
well actually, it 'installs', then does not do anything
ie. open,or place icon in sys tray....no menu will appear...
i've never had trouble with it before.
??? is there any other equivalent program ???
I'm running the new BOClean 4.23 on both of my XP SP2 laptops and they are running fine. No troubles at all.
I have read of some users having issues with the tray icon not showing up in 4.23 but it has not occurred to me. There is some speculation that the mods made to BOClean to make it Vista compatible or conflicts with some other (as yet unidentified) software may be behind the tray icon flakiness.
Equivalent Programs? None IMO. If you still have 4.22, you could uninstall 4.23 and go back to it until the tray icon thing is settled...
thanks han
if was just the tray icon missing i could live with that.
but i can't get the menu or config screen.
and don't have any clue if it's all there.
tho it does show up on add/remove.and the start menu/program list.
am i correct to assume it isn't 'there' ?
don't have 4.22.
they tell you to un-install it.::eek: :mad: :(
If BOClean is running, you should have 2 processes listed in Taskmanager, BOC423.exe and BOCore.exe. The tray icon and menu are part of BOC423.exe's job.
If you dont have 4.22, I'd try again to see if I could get 4.23 going.
To uninstall, you need to go into Taskmanager and do an End Process on BOC423.exe (if it's running.) Then you can go ahead and uninstall BOClean. After the uninstall completes, you should reboot. Once your booted, I'd verify that all of the previous installation is gone before trying again. Look for C:\Program Files\NSClean (this is the old folder from the 4.22 version) and once you're sure it's empty, delete it. Do the same for C:\Program Files\Comodo\CBOClean (where 4.23 is installed.) Also make sure that the folders C:\Documents and Settings\All Users\Application Data\BOC423 and/or C:\Documents and Settings\All Users\Application Data\BOC422 no longer exist.
Then, once everything's cleared up, I'd try reinstalling. Some users apparently need to temporarily disable their real-time antivirus scanner to get the install to go correctly. I didn't in my case, so it's up to you whether to do this or not. As with 4.22, BOClean will need outbound web access to update during the latter stages of being installed. Once it's updated, you should reboot and hopefully, it will be running normally. :)
wow thanks han
i'll give it a go later today....
howdy han
i did exactly what you said. and also turned off all av,
anti adware,, dc'd spybot,zone alarm.... etc.
nothing worked,
until for another reason not related to this problem
i took off the router.
and then boclean appeared and worked seemingly fine.
now tonight i installed the router, and
boclean is gone again.
the router is linksys broadband[dsl] firewall BEFSX41
so what in the router settings is blocking ?
i took a look and don't have a clue.... :confused:
Very odd!
I can understand it being possible that BOClean is being blocked from updating but not prevented from loading up at all.
When your router was initially installed, did you install some kind of software with it?
I have to admit, I'm confused on this...
oh yes it came with a cd. i didn't use it on this 'puter.
i forgot about that. and now i can't find it.
but i can borrow one if i need it.
in task manager processes tab it looks like
boclean is running in the background.
the boc423.exe entry # changes from 00 up to 03-04
intermittently,
After thinking about this for a couple days, I'm still kinda lost. :(
Did you say that BOClean 4.22 ran ok?
thanks han
when the router was gone, boclean ran as normal as i could tell
[i've used it for 3++ years.]
when the router was put back. boclean...was gone from systray.
but....now.. after approx. 3 shutdowns, plus restarts after
windows updates....
boclean is now in the systray. and is functioning normal.:cool:
so i guess, as rc hoagland says
stay tuned.......
after watching it for awhile....firewall router still in place...
a new little wrinkle...
on a cold start/boot up it's missing from the sys tray.but
on a restart it magically appears.:eek:
Version 4.24 is supposed to be out this week or next. Hopefully it will cure your issues.
Something serious going on with BOClean as I type this... The 2007-05-21 12:10:34 (UTC) update has a bad false positive. A Windows system file, called AEC.SYS is singled out as a trojan. So far, the FP has gone on now for nearly 12 hours. Something that would have never gone on for so long when Kevin and Nancy ran the business. Very disturbing...
Update...
BOClean Definition Update 2007-05-22 02:18:47 fixes the false positive.
oh good it's fixed
but will it put back the file i had it take out ?
AEC.sys ?
"The AEC system driver (Aec.sys) supports full-duplex DirectSound applications by implementing AEC (acoustic echo cancellation) and noise-suppression algorithms in software."
perhaps not essential for a laptop, but i should have said NO
to boclean and then proceed investigate.:o
perhaps a system restore will repair it ???
I don't use BOclean but I'd be very surprised/shocked if it doesn't have a function to restore files it's deleted or put in a quarantine. Have a look through it's interface and you'll hopefully find it (possibly in a quarantine or backup folder/window)
boclean controls are quite spartan.
i can read a .txt file on what it did.
that's all i can find.
it says it removed DLDR-GAMES.D malware in
AEC.SYS.
So perhaps AEC.SYS is intact ??
Yes, I think that a system restore should bring it back. Hopefully you haven't changed very much on your PC since the last restore point you have available. It helps make the overall restore process go smoother.
Yeah, that's normally the way I would go. Since a message like that goes away once you click on it, it's always a good idea to make a screen capture of it (what I did) or write down the file name and path where it's located.Quote:
but i should have said NO
to boclean and then proceed investigate
And as fink noted, there is a way to keep a copy of files BOClean snares. Just be sure the Keep a copy of the trojan box is checked.
Unfortunately, if the Keep a copy of trojan box was not checked, the file was deleted, not cleaned.Quote:
So perhaps AEC.SYS is intact ??
thaks han and fink
now i have it checked
did it say DLRD-GAMES in your .txt
is that part the false pos.?is it part of the file ?
Yes, my BOClean warning box mentioned the DLDR-GAMES message (see the jpg I posted above.)Quote:
did it say DLRD-GAMES in your .txt
is that part the false pos.?is it part of the file ?
DOH !
that title bar has good info...:D
i tend to skip over it in haste
thanks again.
I also said to remove the file, but it is still there. The warning came up several times and I said to remove the file several times. The file is still present. Maybe it wasn't actually removed, but I think it's more likely that it was automatically replaced by xp. When I checked Go Back to recover files it was there twice. When I tried to restore that file it said the file was present and do I want to replace it. Did you check to see if the file (aec) is present. It just says "aec". ".system" is not in the name
One of the strange ways that this FP situation played out was the wide variation of how the affected computers did not react the same way to the problem. In some, the AEC.sys file did not come back, even thought it should have ( http://support.microsoft.com/kb/222193 ) And some "cleaned" PCs lost network connectivity while others did not.
In case any are interested, Comodo has initiated changes to the update testing procedure, along with a few new features added to the forthcoming 4.24 that will help to prevent so much havoc from future potential FPs. (And ALL anti-malware programs fall prey to FPs once in a while.) These changes sure make me feel better about things. Check out posts 13 and 14 here http://forums.comodo.com/index.php/topic,9059.0.html
my AEC.sys is there in simple file search.
i don't know if it was gone before i did a restore and restart.
You can see the file in C/Windows/System32/Drivers. Rt. click the "start" button at the lower left of your screen, select "explore all users", scroll to "Windows", click on "+", scroll to "system32", click on "+", scroll to "drivers" and click on folder. this will show all the files in the folder and you should see "aec". The files should be in alphabetic order. If not right click on a clear area and select "arrange icons by name". If it's in the file search it's probably where it should be.