Every couple times I shut my PC down, it won't, due to this strange program not responding: pXuxDNvD/wdsAqOJ4WtGHg24+d... I can't find this anywhere - anybody have any ideas? Thanks.
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Every couple times I shut my PC down, it won't, due to this strange program not responding: pXuxDNvD/wdsAqOJ4WtGHg24+d... I can't find this anywhere - anybody have any ideas? Thanks.
trixie54--No experience with a program by that name. Off the top of my head, if this happened to me I would open Task Manager and see if I could identify the program from the list of those still running and try ending the process from there.
And with a name like that, I would probably run the following procedure to see if the PC is infected.
http://discussions.virtualdr.com/sho...d.php?t=167915
Hi trixie54, welcome to Virtual Dr :)
This could be caused by malware. Do a full Antivirus scan, here are three good online scanners if you need them, or want a second opinion:
Housecall
Panda Online scan
eTrust Web Scanner
Then run these three spyware removal programs, after updating the definitions:
Spybot S & D
Adaware
Microsoft Windows Defender
If you are still experiencing problems after that, unzip this program into its own permanent folder, then run it and post the logfile in our Hijack This Logfile forum here:
Hijack This
Virtual Dr Hijack This Forum
Please read these instructions before posting logfiles:
Rules for Hijack This Log Forum
I used Panda, then ran the anti-spyware programs, & it seems to have gotten rid of the weird program. Thank you thank you!
You're very welcome. Thanks for posting back and letting us know :)
I did all that you suggested, but that weird, long program popped up again, preventing PC shutdown. I have downloaded, run, & created a log, which I will attempt to post to the proper area.
Thanks - hope someone can spot something!
trixie54--Have you run the rest of the procedures suggested by SuperSparks?
I've run them, still have the problem. I posted the log on the Hijack log page.
The shutdown problem is back, but now I'm getting this error message window on top of the "pXuxDNvD/wdsAqOJ4WtGHg24+d...not responding" window: AOLLOAD.exe - DLL Initialization Failed. The application failed to initialize because Windows station is shutting down." That "top" window has a red X & just sits there until I click OK; then I have to click "End Program" on the bottom window - the "pXux..." one. This has now happened 3 times in the past 2 days.
AOL bites again :mad:
Aolload.exe is not a critical component, from what I can find out, so go to Start>Run>msconfig, and in the Startup tab, see if there is an entry for it there. If there is, uncheck it.
It isn't in the Startup tab list.
OK then, the other places to look for startup items, apart from Msconfig>Startup, are:
1) Documents and Settings\username\Start Menu\Programs\Startup folder
2) Documents and Settings\All Users\Start Menu\Programs\Startup folder
And in the Registry at:
3) HK_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Run
4) HK_Local_Machine\Software\Microsoft\Windows\CurrentVersion\RunServices
5)HK_Current_User\Software\Microsoft\Windows\CurrentVersion\Run
6) HK_Current_User\Software\Microsoft\Windows\CurrentVersion\RunServices
It's not in any of those.
Try a search of the hard drive for AOLLOAD*.* Make sure you set the search to look for hidden and system files also. that should at least show where the file is located.
C:\WINNT\Prefetch\AOLLOAD.EXE-11F701E6.pf
and
C:\Program Files\Common Files\AOL\LOADER\aolload
Also, PM doesn't show AOLLOAD as a running process when I check.
Have a look in Add/Remove Programs for AOL Antispysware (I'm not 100% certain of it's exact name). Uninstall it, it isn't very good, there are far better freeware antispyware apps around, and it is what is causing the problem. Personally I would uninstall every AOL app except that barest minimum you need for your Internet connection, there are countless known problems with AOL stuff :(