ActiveX fix expired. Now what?

I kept getting this pop--up message "Click to run an ActiveX program on this page".

I was told that a fix was needed. I did the fix. I was also told that the fix would expire in June. It did expire. I was also told that there was something I would have to do when the fix expired. Like an idiot I didn't copy that info.

I went to google and tried to find something about the activeX expiring and what to do about it. All I could find was some page that claimed to tell what to do, but it was so technical that I couldn't figure out what they were saying. I hope I didn't have to get a degree in computer engineering to fix this.

Now that the temporary fix for ActiveX has expired, what is the next step? I mean, what do I have to do to get the pop stopped again?

The page where this is happening uses Shockwave. As far as I know I have the latest version of Shockwave since I have Shockwave 10. Is there a later version? If I downloaded that would it stop the pop-up message?

If you could give the link to the page we can probably figure it out and break it down into simpler steps ;)

Dr Seven--As far as what you do about Active X
http://msdn.microsoft.com/library/?u...ng_activex.asp

If I find a site that uses Shockwave Flash Player, I put it into Trusted Sites (assuming I do trust it). That usually takes care of the ActiveX problem.

Jim,

I put the site in the trsuted file like you suggested. It DID not fix the problem.

I clicked on the link you provided for MSDN and while there is a wealth of info there I could not really understand it and therefore was not sure what to do. I mean, it's of a technical level above me and didn't, as far as I could tell, directly reference the problem of the fix expiring.

If I tell you the name of the website will that help? Can you go there and tell me what you see and if you can figure out what to do about it? The site is called Moneyballs.com. You need not worry about giving them your email address to play. I have never got any kind of spam mail from them, at least not in five years.

I'm afraid I need something that spells it out simply for a person. Like, "Here is what you do to fix the activeX control problem. You simply click on this link or download this fix, or whatever the appropriate action is."

I'm sorry to be such a dolt, but if I weren't I wouldn't be needing to ask for help, I guess.


Thanks in advance for any help you can give.

Dr. Seven--Maybe these references will help
http://support.microsoft.com/?kbid=912812
Perhaps install the latest version.
http://support.microsoft.com/kb/917425/
The first reference is an update to the KB article which was described in your earlier thread
http://discussions.virtualdr.com/sho...d.php?t=204774
In that thread, Tuttle elaborates on the messages you see when you access the link
http://msdn.microsoft.com/library/?u...ng_activex.asp

Also, the above KB articles suggest that those popups may occur only on certain sites, such as those that want to use Macromedia Flash Player. Is that consistent with your experience?

While I have installed the earlier and most recent versions of 912812, I have never gotten the messages shown. Perhaps this is because of my settings in IE Tools|Internet Options|Security tab|Internet|Custom Level|--which settings all Disable use of ActiveX controls.
But as mentioned earlier whenever a site wants to use ActiveX (and I trust the site) I put the site into Trusted Sites. Also on the same Security tab|Trusted Sites, I have clicked Default Level and set the slider at Low. That permits ActiveX controls to run on sites in Trusted Sites.

P,S. If none of this helps, what happens when you click on that popup

Quote:

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I kept getting this pop--up message "Click to run an ActiveX program on this page".

---

??
And is the popup one of the two you see in the http://msdn.microsoft.com/library/?u...ng_activex.asp
link?

Again, I apologize for being such a dolt.

I clicked on the links you provided and supposedly they were supposed to be the update fix for the problem. But none of the downloads I tried wanted to work. They kept telling me that the download I selected did not match the version of IE that I have installed. I have IE 6 which was the version mentioned so I don't know what the problem is there. But I did notice that they were several versions of the download. I spent over an hour trying three of them and were told all of them are incompatible. I have XP 2002 and service pack two. Perhaps that is the problem because the updates all talked about XP 2003. I see from the earlier thread that you showed me that this was the problem last time. I was downloading the wrong version of the update then, too. But I couldn't see from the earlier thread what I did different.

The pop-up you asked me about looks like the second or lower one on the page you provided.

Obviously, I don't want to spend any more hours downloading the wrong update.

If I could juut be told what EXACT download to install I could get it done.

Also, if there was a place to download an update to 912812 on that page I ddin't see it. All I could see was it talking about the temporary fix being replaced by a permanent one. That would be good. Then I wouldn't have to pester anyone about this anymore.

And also, I set my security settings on TRUSTED SITES to low. That didn't help either.

Thanks for your help so far. Let's hope we can finally solve this.

Dr. Seven--Win2002 SP2 is Windows XP SP2. (Win2003 is Windows Server 2003, an entirely different operating system.)
Does that help you download the right updates?

Quote:

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Also, if there was a place to download an update to 912812 on that page I ddin't see it.

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Try downloading and installing the latest update for WinXP SP2 here
http://support.microsoft.com/kb/912945/
The actual update download seems to be
http://www.microsoft.com/downloads/d...displaylang=en

Jim,

It was the correct download at the link you provided. It installed and didn't tell me that it was incompatible. However, it made no difference. I am still getting the same pop-up. Before you ask, I even tried restarting and clearing my cache. I also believe it is the correct update since the date of this update was Feb. of this year and I did the previous update in Dec. 2005.

So maybe it is a matter of Shockwave being corrupted? I suspect this because there is a place on their front page where it says to click Shockwave on or off. And even though I click to have Shockwave on, it won't stay clicked in the On spot. It keeps going to the off box.

Anyway. What do you think?

I hope you can make heads or tails of this. I am awaiting your advice.

UPDATE:

BTW, I uninstalled and reinstalled Shockwave since the newest version came out in March and didn't have that. It still didn't make any difference. I'm still getting the pop-up and Shockwave still won't stay in the clicked ON position.

What advice now?

See the last post by me in this thread. Is it puzzling you too?

Dr Seven--Regrets, but you have me stumped.
Is your problem only that you get that message "Click to run an ActiveX program on this page"? When you click, is everything OK?

As SuperSparks suggested early, perhaps tell us the URL of the page where this is happening so we can have look.
Are you getting this message often or just on a very few pages?
As you have seen from some of the reference links, the problem getting the ActiveX message is usually limited to a very few pages. MS is working with most webpage operators to eliminate the problem, but it takes time.

Yes, that is the problem. All I get is the pop-up saying to click to run activeX and when I do everything is OK. But it's so aggravating when downloading the fix last time fixed it right away so no more pop-up.

I am only getting this message on one site.

The site is :http://www.moneyballs.com

I don't know if you can see what I mean unless you join the site. But don't worry. I have been a member for six years and they are as good as their words. They WILL NOT send you spam.

In IE Tools->Options->Security tab->Internet->Custom button look for Active X settings. Change from "Prompt" to Enable.....

I went into IE tools security custom etc and clicked enable avtiveX programs and plug-ins. It ddn't make any difference. If I remember correctly, we tried this last time.

Welshjim? Have you looked at the site yet where this is happening?

Any ideas?

Do you get the message on the page you linked to, or is it after you have attempted to follow another link on that page?
I get no popups by just following your link.

It's being triggered by the two sounds embedded on the game web page:

Code:

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<embed src="http://moneyballs.com/images/lotto/match.wav" hidden autostart="false" loop="false" name="matchsound" mastersound width="0" height="0">
<embed src="http://moneyballs.com/images/lotto/win.wav" hidden autostart="false" loop="false" name="winsound" mastersound width="0" height="0">

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Unfortunately, this is something the website will have to fix -- they need to use a separate JavaScript file to load the sounds, instead of embedding them into the page. I'm pretty sure you won't be able to fix this.

Just in case you're not quite clear on why this has started again, a rough timeline (without any dates) is:

• A company called EOLAS sues Microsoft over a patent issue relating to particular sorts of embedded stuff in webpages, and eventually wins.
• Following the court action, Microsoft add the extra popup into IE to avoid the patent infringement. It breaks a few things.
• To reduce the pain, Microsoft release a timebombed compatibility patch which removes the popup to give plugin developers and webmasters a chance to fix their stuff (these people are who the MSDN article is aimed at). You downloaded that patch.
• That compatibility patch has expired, and I'm almost certain there won't be another one. Any plugins and websites that didn't get fixed yet are once again annoying in IE.

Since the site requires IE, you can't use another browser to avoid the issue. Since the problem is with the way the site is embedding the sound rather than a plugin, there's nothing you can install or upgrade to fix it either. The only fix for that site is going to come from them changing their code.

Tuttle,

I will copy this info and send it to them. At least now I know there is no more I can do by myself.

Thanks.

Make sure you include the MSDN link (http://msdn.microsoft.com/library/?url=/workshop/author/dhtml/overview/activating_activex.asp) -- that's the bit that tells them how to fix it.

I did not thiink to include the link. But I will do it now. I will post and let you know if they are grateful or think I am a wise guy. Or even if they ever respond -- since they are pretty lackidaisical about the whole thing.

Thanks!