Please help remove CSW Malware and WxBug.EXE (Adware.Wheaterbug.A)

Here are the specifics of my Dell PC:
. O/S: Windows XP Home SP2
. Browser: IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
. Internet Connection: Cable
. Spybot

Here are my symptoms:
1. Every time I open an IE browser, I am automatically redirected to about:blank

I have run the Spybot scan numerous times and cannot remove the following:
CoolWWWSearch.Feat2DLL 31 entries
CoolWWWSearch.HomeSearch 2 entries
CoolWWWSearch.SearchKlick 9 entries

I attempted to use CWShredder to remove these entries, but was only able to remove the CSW.HomeSearch entry (but they immediately came back).

Likewise, I have run the BitDefender Online scan numerous times and continue to get the following:
C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008 Detected with: Adware.Wheaterbug.A
C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008 Disinfection
failed
C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008 Deleted
C:\Program Files\AIM\Sysfiles\WxBug.EXE Updated failed

I also ran the Housecall at TrendMicro, which found nothing.
I was unable to run the Panda ActiveScan and eTrust Antivirus Web Scanner because I was immediately asked to connect to the Internet via a dial-up connection (even though I have a cable connection) - evidently, the connection was not detected.

I have run Adaware, which has eliminated all adware threats.

Logfile of HijackThis v1.99.1
Scan saved at 5:58:06 AM, on 10/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spybot\SpybotSD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [iemz.exe] C:\WINDOWS\iemz.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\windows\system32\cm.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

I would appreciate some assistance analyzing this HJT logfile to correct this issues. Any help resolving these issues would be greatly appreciated.

Hi and welcome to VDr forums :).

Can you please do the following.

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

R3 - Default URLSearchHook is missing

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O4 - HKLM\..\Run: [iemz.exe] C:\WINDOWS\iemz.exe
O4 - Global Startup: Digital Line Detect.lnk = ?

O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\windows\system32\cm.exe


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

files...

C:\WINDOWS\iemz.exe
C:\windows\system32\cm.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

Thanks for the assistance. After following your instructions verbatim, here is the latest HJT logfile:

Logfile of HijackThis v1.99.1
Scan saved at 10:59:11 PM, on 10/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

Do I need to use HJT to fix anything else based on the log file above?

Overall, the performance and reliability of the browser appears to have improved markedly. However, when I ran the Spybot scan - I still have the following entries which can't seem to be removed:

CoolWWWSearch.Feat2DLL 31 entries
CoolWWWSearch.HomeSearch 2 entries
CoolWWWSearch.SearchKlick 9 entries

Any advice on how to remove these items - or should I post to another forum on this one? Thanks in advance for the help.

Download CWShredder 2.15 from here. Run it and press the *fix,* not scan and allow it to clean the infection. Close all browser and explorer windows before hitting the fix button.

===============

Download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

===============

Reboot into safe mode following the instructions here.

Run Ewido, and do a full scan. During the scan it will prompt you to clean files, click OK.

Save the logfile from the scan. Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.

==
Run spybot again too and see if it still flags those entries.

Unfortunately, I'm now experiencing a new issue. Everytime that I click on a link or type a URL in the address line, a Dial-up connection window pops up on the screen. When I click the "X" to close the box, it defaults to "Work Offline" and I have to click File...and uncheck "Work Offline" to continue. Any thoughts on this one?

CWShredder did not identify or eliminate any objects when ran.
ewido identified and eliminated 52 objects when ran in SAFE mode.
However, when I rebooted the PC and reran Spybot - the following entries were still present:

CoolWWWSearch.Feat2DLL 31 entries
CoolWWWSearch.HomeSearch 2 entries
CoolWWWSearch.SearchKlick 9 entries

I have included the log files below. I really appreciate your continued help and and welcome any additional information/suggestions that you can offer to attempt to salvage this PC without having to reformat and reinstall everything. Thanks.


---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:29:42 PM, 10/12/2005
+ Report-Checksum: 3B75F3AD

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{029DB004-6BCD-0E73-3AEA-F205B565F0F8} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{05971453-FE87-CB75-BB1F-338A196198B0} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{12094FCA-1EE9-6EE5-5B4B-4B1EDA5F575C} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{12130DCB-3DF4-96EC-27B9-61E0D766F680} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{18EAFE7B-570B-346C-ADEF-9CDDA8A1986F} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{29CDA41A-A8EB-6A68-BBF5-2877418D55C7} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{30E36B0A-CA1D-18E7-7FD2-9BA91D4D1710} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{33EBB320-A2D5-6FD7-6D31-BA458C872ABD} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{44A4F449-ADED-A513-8AE7-5A3DDF205F49} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{463E57CB-CFC3-B5A2-1166-CBFF75AD1B9E} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{491288EB-D314-5571-9C18-B1EAC89ADE09} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{57CEBAAD-4565-C660-5FAF-624E13DBE3B7} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{63DCBFC8-9F1C-3DA5-A957-E5BCF32589B1} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{6A493714-8012-621E-A09E-CD80FF52FB1F} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{795714A8-C9C0-E8BD-30DB-A0DA3B603993} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{7C36455F-C2B4-5BC0-575A-253825413F0C} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{865E2CEC-DCDC-CF30-C932-8A491F233655} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{86B29A5F-CB91-3C3D-28A2-EDA38C1F28A8} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{877DBFE0-6233-B1C4-8252-A4475BCF6DD2} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{8CD1D4D3-8260-44A7-67DD-A71E995AB77F} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{9320654E-9DD7-7B4E-FD11-BE169AC706F5} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{A9BB7C1A-E63B-E0A9-63EB-7124FA52D1B0} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{AB537FC9-E3D4-FBBF-80FD-2CDE0ABCC38B} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{B1300934-5207-3933-066D-455DDE935ADD} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{B36D5282-D413-F545-CF79-A6CE970CFEBB} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{BAA4A995-E881-38F6-1E95-AF9F2785FBB3} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{BC0DC8BD-646D-FA46-8739-116B4F8B8228} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{BCA234F8-DBE0-1CBE-CE94-63240442E405} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{BD757058-7180-2CE5-E5B6-8C70AEF236CC} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{C2FE095E-5BA7-FBC8-5387-2878C932A44F} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{C6986041-AF54-9AEF-5EA0-8C5C69D8DEB3} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{D1F6B196-AB9F-2B48-C708-0B7CEC5DA4F9} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{D75897AF-4779-FE93-0121-038FA5AA18C4} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{DCAC4288-4597-CC9C-88ED-6AFF6D21C6A6} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{DE2D7676-D3B6-1EDB-60CA-DA72D6F9B006} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{E43C16BE-9904-7881-7685-DEE7D759572D} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{E65FC41A-89B3-21B7-1EB6-E92DA3645370} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{E8A06DEA-6626-407D-5720-FE211C989AC1} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{EC52F9A9-BFCA-611C-0CF2-D33A007A66FA} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{EDB7FF48-2CC7-7131-A993-53C8F83DD550} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{EF4CB83E-BEF0-2DE3-F01E-55D0127FF3EA} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{F065E398-2ACB-9034-8B2A-28A827FF521F} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{F1B9DA5C-979C-674E-BDC1-14B48E7FDF72} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{F6802757-10AB-DBC8-719A-C48394D31082} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{F7DFCD4F-46CD-BDA8-264C-0A68205F4979} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX\CLSID\\ -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX.1\CLSID\\ -> Spyware.MiniBug : Cleaned with backup
C:\WINDOWS\SYSTEM32\atlpl.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\SYSTEM32\d3oe32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\SYSTEM32\sdkep.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\SYSTEM32\sysmx32.exe -> Trojan.Agent.bi : Cleaned with backup


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 11:43:08 PM, on 10/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\HJT\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

Go here http://www.billsway.com/vbspage/ and download, unzip and run the Registry Search Tool. Type CoolWWWSearch in the dialog box. Let it run and after a few minutes, a prompt will appear. Click OK to write the results to Notepad and post them here.

I am not sure what is going on with the dial-up dialogue you are getting now. Never heard of that happening before.

Good news is I resolved the I managed to resolve the dial-up dialogue box by going into IE Tools...Internet Options...Click the Connections tab and select the "Never Dial A Connection" radio button.

Here is the RegSrch entry output:

REGEDIT4
; RegSrch.vbs © Bill James

; Registry search results for string "CoolWWWSearch" 10/13/2005 7:18:02 AM

; NOTE: This file will be deleted when you close WordPad.
; You must manually save this file to a new location if you want to refer to it again later.
; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.com]

[HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.]

[HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.com]

[HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.]

[HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.com]

[HKEY_USERS\S-1-5-21-400044331-1302347813-615661421-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.]

[HKEY_USERS\S-1-5-21-400044331-1302347813-615661421-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.com]

[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.]

[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\coolwwwsearch.com]

When I ran the BitDefender scan overnight, I also still received the following:

C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008 Detected with:
Adware.Wheaterbug.A
C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008 Disinfection
failed
C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008 Deleted
C:\Program Files\AIM\Sysfiles\WxBug.EXE Updated failed

Do you know how I can disinfect (or remove if possible) the WxBug.EXE? Thanks.

Run hijackthis and go to misc tools\delete a file on reboot and enter the full path to the following file. When asked to reboot, do so.


Disconnect from the Internet!!

(Please copy these instructions to NotePad for copy/paste use, since you will be off the Internet.)
____
Next, launch Notepad, and copy/paste all the blue REGEDIT below to it
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save

REGEDIT4

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]

Back on the Desktop, double-click on the fixme.reg file you just saved and click on Yes when asked to merge the information.

Note that since the Domains are deleted SpywareBlaster protection must be re-enabled. Spybot's Immunize feature must be used again, also have to re-install IE-SpyAd if installed.

Thanks again for your help. I have completed the tasks that you described above, but the CWS entries still exist.

I went ahead and uninstalled AOL Instant Messenger (AIM) to get rid of the issue detected by BitDefender described in my previous post.

Here is the detail from the Spybot report - can I go in SAFE mode and just delete these files manually one-by-one, or will this action eliminate potentially create other issues? In other words, are these O/S files that have been corrupted by CSW or can they be completely deleted with no averse affect to the O/S or associated prorgrams (i.e., IE)?

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_einaai.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_epgpsz.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_flljnb.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_hgszin.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_iwfvmj.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_jymudd.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_kuojax.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_lnzaeb.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_tqkfxw.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_wxnfwb.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_ymekrj.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_aeipgw.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_ekejzk.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_khhwjd.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_lcmbxx.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_lixtfr.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_upbosr.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_jbumyj.txt

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_knycuj.txt

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_ljhvok.txt

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_ndvyls.txt

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_uohnir.txt

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_bwcwqq.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_ziddvt.dat

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_hetyzk.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_ildwun.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_vmtymx.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_wunbap.log

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_aowina.txt

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_fswnmj.txt

CoolWWWSearch.Feat2DLL: Library (File, nothing done)
C:\WINDOWS\n_idgxqk.txt

CoolWWWSearch.HomeSearch: Data (File, nothing done)
C:\WINDOWS\bvitc.dat

CoolWWWSearch.HomeSearch: Data (File, nothing done)
C:\WINDOWS\qxapn.txt

CoolWWWSearch.SearchKlick: Data (File, nothing done)
C:\WINDOWS\hhccf.txt

CoolWWWSearch.SearchKlick: Data (File, nothing done)
C:\WINDOWS\hthtb.txt

CoolWWWSearch.SearchKlick: Data (File, nothing done)
C:\WINDOWS\kprew.txt

CoolWWWSearch.SearchKlick: Data (File, nothing done)
C:\WINDOWS\locvi.txt

CoolWWWSearch.SearchKlick: Data (File, nothing done)
C:\WINDOWS\nhfxw.txt

CoolWWWSearch.SearchKlick: Data (File, nothing done)
C:\WINDOWS\uyqke.txt

CoolWWWSearch.SearchKlick: Data (File, nothing done)
C:\WINDOWS\wwwem.txt

I stuffed up :(. Try this;

Disconnect from the Internet!!

(Please copy these instructions to NotePad for copy/paste use, since you will be off the Internet.)
____
Next, launch Notepad, and copy/paste all the blue REGEDIT below to it
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save

REGEDIT4

[-HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[-HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[-HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[-HKEY_USERS\S-1-5-21-400044331-1302347813-615661421-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_USERS\S-1-5-21-400044331-1302347813-615661421-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[-HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

Back on the Desktop, double-click on the fixme.reg file you just saved and click on Yes when asked to merge the information.

Note that since the Domains are deleted SpywareBlaster protection must be re-enabled. Spybot's Immunize feature must be used again, also have to re-install IE-SpyAd if installed.

Let me know how things are now.

I uninstalled and reinstalled Spybot, still can't get rid of the following:

CoolWWWSearch.Feat2DLL 31 entries
CoolWWWSearch.HomeSearch 2 entries
CoolWWWSearch.SearchKlick 9 entries

Any other ideas? Thanks.

Did any of the above in my last post help? From your #9 post, you can manually delete those entries.

I don't think your last post helped. The CSW entries were there. I went into SAFE mode and deleted all of the entries manually from my #9 post to eliminate the entries identified by Spybot. I believe that everything is finally clean - thanks for the help Crunchie. Here is my latest HJT logfile:

Logfile of HijackThis v1.99.1
Scan saved at 10:20:29 AM, on 10/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

Do you see anything else left to be concerned about?

Congratulations! Your log looks clean - good work!

===============

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

[color=blue]Install and keep updated, Ad-Aware SE, and Spybot S&D.
Run them both on a regular basis, following the manufacturer's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.


Clear your Temp folders.
Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start>Run and type msconfig. Press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.

Thanks for all the help. All my issues appear to be resolved - I will follow the instructions above to help keep it that way. Best regards.

You are welcome :).

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