Customers computer is hijacked by what I think is an undetectable rootkit. I've run a plethora of programs, none of which have come up with anything significant.
- ESET cannot update.
- No AV websites work. Hosts file was hijacked, but I managed to delete it and recreate a new one. Still can't access AV sites and can't do online scans (ESET, Symantec, Housecall, Kaspersky, Panda).
- Malwarebytes won't run. Shuts down after a few seconds without an error message.
- Superantispyware comes up clean.
- Combofix was run, still no change. I will post the log.
- I ran about 5 rootkit programs, all came up clean. Some won't run, such as rootkitbuster and rootkitrevealer which shuts down.
- HJT log was cleaned, nothing significant came up anyway
I am trying a few more things but would like some ideas simultaneously.
Cheers!
