Does it say "not valid" or "not genuine"?
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Does it say "not valid" or "not genuine"?
"Not genuine"
1) Click the Start button
2) Type: CMD.exe in the start search field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (it may ask you if you are sure, select yes)
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
After a couple of seconds Windows Activation dialog will appear. You likely be asked to re-enter your product key and/or re-activate.
Either key from COA sticker or key obtained from belarc advisor should work.
Going to download/use BelArc now.
Still the same. Any other suggestions?
You'll have to contact Microsoft to validate over the phone.
Will do.
You think there is a chance pc is still infected?
No, but some infection will mess with product key in some cases there is no choice but to call MS.
Is there anything else I should run before we close this thread?
Did you call MS?
Still with me?
Going to try tomorrow and call
This is the very last time I'm asking for timely reply from you.
Next time I'll close this topic for good.
Sorry Broni.
Work schedule did not allow me time to work on my PC. Did a brand new reinstall found old cd and everything is good to go.
Thanks again for your assistance.
Oh, thanks for letting me know :)