Does it happen right when you first start your computer or...?Quote:
It says the programs are already running
Post new Security Check log so we can see if your Java is OK.
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Does it happen right when you first start your computer or...?Quote:
It says the programs are already running
Post new Security Check log so we can see if your Java is OK.
It happens whenever I try to open Firefox or Thunderbird. The same message comes up for both.
Here is the Security Check log:
Results of screen317's Security Check version 0.99.24
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
AVG Security Toolbar
ESET Online Scanner v3
McAfee Security Scan Plus
McAfee SecurityCenter
McAfee Online Backup
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
JavaFX 2.1.1
Java(TM) 6 Update 31
Java(TM) 7 Update 5
Java(TM) 6 Update 2
Java(TM) 6 Update 7
Out of date Java installed!
Adobe Flash Player 11.3.300.265
Adobe Reader X (10.1.3)
Mozilla Thunderbird (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe
McAfee Online Backup MOBKbackup.exe
``````````End of Log````````````
Uninstall:
JavaFX 2.1.1
Java(TM) 6 Update 31
Java(TM) 6 Update 2
Java(TM) 6 Update 7
If any of them won't uninstall that's OK.
Uninstall Firefox completely using this manual: http://kb.mozillazine.org/Uninstalling_Firefox
Don't skip any steps.
Install fresh copy.
Uninstall:
JavaFX 2.1.1
Java(TM) 6 Update 31
Java(TM) 6 Update 2
Java(TM) 6 Update 7
If any of them won't uninstall that's OK.
Uninstall Firefox completely using this manual: http://kb.mozillazine.org/Uninstalling_Firefox
Don't skip any steps.
Install fresh copy.
Okay. Followed your above post ver batum. Tried the uninstall twice using the step-by-step instructions on mozillazine. It did not work. Firefox still would not run, and the window came up saying it was already running. My husband deleted every file but one--JavaRa.def--associated with Mozilla Firefox and Thunderbird. Then used the McAfee Shredder and shredded those files. I hope this was not a big mistake. That Java file was the only one left that was associated with (Mozilla) Firefox. So then I downloaded Mozilla Firefox from Mozilla.org. and installed it. It's still not working. the same window is coming up saying the program is already running. Other than that, things seem to be okay.
In this forum, we make sure, your computer is free of malware and your computer is clean :)
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.
Good luck!
Broni,
I just wanted to say a big THANK YOU! for all of your help. I plan on following all of your directions for keeping my computer safe from these awful infections. I don't know how you do it, but thank goodness for people like you (awesome!) who want to help people like me...
Thanks again and have a great day!
Janette Stiles
You're very welcome https://discussions.virtualdr.com/
I was wondering....is there any way to know when I picked up this nasty infection? My problems started on Tuesday, July 10th. I had done a back-up to my Seagate and some CD's Saturday, July 7th. The discs have some really important stuff on them, but I certainly don't want to take a chance of reinfecting my PC. If I knew exactly when it happened my backups still might be okay??? I'll do whatever you advise me...thank you!
No.Quote:
is there any way to know when I picked up this nasty infection?
Install Panda USB Vaccine, or BitDefender’s USB Immunizer on your computer to protect it from any infected USB device.
Now you can safely connect your external drive and scan it with your AV program.
Scan all CDs as well.
No.Quote:
is there any way to know when I picked up this nasty infection?
Install Panda USB Vaccine, or BitDefender’s USB Immunizer on your computer to protect it from any infected USB device.
Now you can safely connect your external drive and scan it with your AV program.
Scan all CDs as well.
Got it....thanx again!
You're very welcome https://discussions.virtualdr.com/