[RESOLVED] Antivir solutions pro

I am sorry but I don't have this option Go Tools>Folder Options>View tab. I have tools but no folder or view tab options.

I went ahead and ran the scan (or tried to) and it scanned for 2 1/2 hours and has not stopped. I found the Hide My IP in my program files and if we can uninstall/delete it is fine. I did not install that program or do not remember it if I did. I don't use it so I don't need it. I will leave it until you say to uninstall. Thanks for your help.

Please do and make sure Hide My IP Address folder is gone from C:\Program Files.

Let me know, when you're done.

I uninstalled the program and checked C and as far as I can tell it is gone.

Cool :)

OTL Clean-Up
Clean up with OTL:

* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

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Your computer is clean https://discussions.virtualdr.com/


1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI). The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how is your computer doing.

I am doing these steps now. I will post back as soon as I am done. Thanks.

You ROCK Broni! Thank you so much for the help.

I did all the instructons above except defrag and I will try to do that over the weekend. I have had WOT installed on my laptop and our home computer for a while now and also have it on my work computer. Pages seem to load in a little faster, however it is slow on boot up and shut down where it wasn't before. I checked my startup menu and the java thing had installed something for auto updates and I stopped that. I have only 3 things running at startup; my AV, Ralink and CLI. We will check and see if more ram can be added. Hardware is really not my area.

Again, thank you so much for your patience and help in working thru this issue.

You're very welcome :)
Good luck and stay safe :)

I ordered 1 gig of memory today ;-)

Cool :)

Just a quick update. I got my new memory and it is installed. Runs a lot smoother, no more "not responding" so far. Now if I could just keep it cool.

Thanks again Broni for all your help.

I'm glad to hear good news :)