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Windows IP Configuration
Host Name . . . . . . . . . . . . : bob
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
Physical Address. . . . . . . . . : 00-19-B9-59-92-62
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 28 January 2015 16:22:23
Lease Expires . . . . . . . . . . : 29 January 2015 16:22:23
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-19-7D-87-30-30
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.8
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 28 January 2015 16:26:33
Lease Expires . . . . . . . . . . : 29 January 2015 16:26:33
thanks:)
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Both the wired and wireless connections have 192.168.0.1 as the Default Gateway, DHCP Server, and DNS Server.
If the wired connection works and you can connect to the internet using those settings, then the wireless connection should work with the same settings. If it does not, then either there is a settings problem on the router, or you may have a hardware issue with the laptop wireless adapter.
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Are you using windows wireless or the silly Dell program to access the internet?
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Train - from his previous posts, I think that he is using the Dell or manufacturer's software, not the Windows wireless software.
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i havn't adjusted any settings in the router since new,i dont have knowledge to do that.i probably could work out how to change a wireless card if thats whats at fault.
my other laptop and ipad all connect ok to the broadband hub:)thanks
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Check the IP information on the other laptop to see if the settings are the same as the ones you posted here. If they are, then you have a hardware issue with this laptop. If they are not, change the settings on this laptop to match those on the laptop that is working.
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Windows IP Configuration
Host Name . . . . . . . . . . . . : Christine-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 90-A4-DE-C6-23-93
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E8-03-9A-01-5A-DC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 90-A4-DE-C6-23-93
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e4d1:151c:81ac:5ea5%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 28 January 2015 20:50:00
Lease Expires . . . . . . . . . . : 29 January 2015 20:50:00
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 294692062
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-16-6D-EB-90-A4-DE-C6-23-93
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 90-A4-DE-A5-52-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:1820:1842:adf4:cddb(Preferred)
Link-local IPv6 Address . . . . . : fe80::1820:1842:adf4:cddb%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{3662E42B-AD48-434C-9907-5E0BE3CCD3A4}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
this is the settings from my other laptop only difference is ip address does this mean its the wireless card that's at fault
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It looks like you have the same wireless settings on the working laptop, so if the problem laptop shows Connected, but you can't access anything, you may have a hardware issue.
Can you ping the working laptop from the problem laptop when both are connected?
The line below from the working laptop's IP information is its IP address (which could change if you restart it or the IP address lease runs ut):
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
To see if the problem laptop can see it, try the following command on the problem laptop:
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ping statistics say packets sent-4,received-0,lost-4(100%loss)
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So communication there, so something is not working. If you have any other wireless networks in your area that you could try cnnecting to, you could try that. If that fails as well, it may be time to invest in a USB network adapter and disable the onboard adapter to see if that works.
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Try ping yahoo.com
We know you can connect to the router, this will tell us if you can connect to the internet.
Code:
ping yahoo.com
or
ping 98.139.183.24
Same place
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it said packets sent 4 received 4 lost 0
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That just confirms what we already knew - no Internet access to go along with no internal network device access.
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did it look like this
Code:
Ping statistics for 98.139.183.24:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
He may need to follow these instructions, I have had to may a time with Toshiba, HP and Dell laptops where I could ping yahoo but not get on the internet.
http://uits.kennesaw.edu/netaccess/g...nager_DELL.pdf
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thanks train,disabling the dell wireless utillity done the trick im connected wirelessly now:)
