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here is OTL log
All processes killed
========== OTL ==========
Service SDDMI2 stopped successfully!
Service SDDMI2 deleted successfully!
File C:\Windows\system32\DDMI2.sys not found.
Service NwlnkFwd stopped successfully!
Service NwlnkFwd deleted successfully!
File system32\DRIVERS\nwlnkfwd.sys not found.
Service NwlnkFlt stopped successfully!
Service NwlnkFlt deleted successfully!
File system32\DRIVERS\nwlnkflt.sys not found.
Service IpInIp stopped successfully!
Service IpInIp deleted successfully!
File system32\DRIVERS\ipinip.sys not found.
Service catchme stopped successfully!
Service catchme deleted successfully!
File C:\Users\carm\AppData\Local\Temp\catchme.sys not found.
Service BOCDRIVE stopped successfully!
Service BOCDRIVE deleted successfully!
File C:\Program Files\Comodo\CBOClean\BOCDRIVE.sys not found.
Service blbdrive stopped successfully!
Service blbdrive deleted successfully!
File C:\Windows\system32\drivers\blbdrive.sys not found.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@popularscreensavers.com/Plugin\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{3041D03E-FD4B-44E0-B742-2D9B88305F98} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3041D03E-FD4B-44E0-B742-2D9B88305F98}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{3041D03E-FD4B-44E0-B742-2D9B88305F98} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3041D03E-FD4B-44E0-B742-2D9B88305F98}\ not found.
Registry value HKEY_USERS\S-1-5-21-3606559871-4034222485-686357916-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
Registry value HKEY_USERS\S-1-5-21-3606559871-4034222485-686357916-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
C:\Windows\Downloaded Program Files\erma.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
ADS C:\ProgramData\TEMP:C31F31E6 deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: carm
->Temp folder emptied: 27170 bytes
->Temporary Internet Files folder emptied: 1681732 bytes
->Java cache emptied: 21648328 bytes
->FireFox cache emptied: 58680935 bytes
->Google Chrome cache emptied: 24629786 bytes
->Apple Safari cache emptied: 2489344 bytes
->Flash cache emptied: 51600 bytes
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 41 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 1072 bytes
->Java cache emptied: 7617554 bytes
->Flash cache emptied: 1195 bytes
User: IUSR_NMPR
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Public
->Temp folder emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 37857 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 111.00 mb
[EMPTYJAVA]
User: All Users
User: carm
->Java cache emptied: 0 bytes
User: Default
User: Default User
User: Guest
->Java cache emptied: 0 bytes
User: IUSR_NMPR
User: Public
Total Java Files Cleaned = 0.00 mb
[EMPTYFLASH]
User: All Users
User: carm
->Flash cache emptied: 0 bytes
User: Default
->Flash cache emptied: 0 bytes
User: Default User
->Flash cache emptied: 0 bytes
User: Guest
->Flash cache emptied: 0 bytes
User: IUSR_NMPR
User: Public
Total Flash Files Cleaned = 0.00 mb
OTL by OldTimer - Version 3.2.69.0 log created on 02032014_124315
Files\Folders moved on Reboot...
C:\Windows\temp\CitrixLogs\GoToAssist Remote Support Customer\594\logD00A.tmp\GoToAssist Remote Support Customer_01.LOG moved successfully.
C:\Windows\temp\CitrixLogs\GoToAssist Remote Support Customer\594\logD00A.tmp\mgn_service-service_00.log moved successfully.
File move failed. C:\Windows\temp\nmsmc_DQLWinService.log scheduled to be moved on reboot.
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
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here is security check log
Results of screen317's Security Check version 0.99.79
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
SUPERAntiSpyware Free Edition
Secunia PSI (2.0.0.1003)
Malwarebytes Anti-Malware version 1.75.0.1300
Adobe Reader 9
Adobe Reader XI
Mozilla Firefox (26.0)
Mozilla Thunderbird (24.2.0)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````
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here is fss log
hereFarbar Service Scanner Version: 02-02-2014
Ran by carm (administrator) on 03-02-2014 at 13:55:19
Running from "C:\Users\carm\Downloads"
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
System Restore:
============
System Restore Disabled Policy:
========================
Security Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
Other Services:
==============
File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
**** End of log ****
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eset is running now,41% along
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eset reports nothing found
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Your computer is clean http://dev.discussions.virtualdr.forums.relay.cool/
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following:
Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Post resulting log.
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
- Double-click OTL.exe to start the program.
- Close all other programs apart from OTL as this step will require a reboot
- On the OTL main screen, press the CLEANUP button
- Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure Windows Updates are current.
4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
8. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.
9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
11. (Windows XP only) Run defrag at your convenience.
12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/
14. Please, let me know, how your computer is doing.
-
here is otl log, the 'puter is running mucho better
thank you broni for your time and expertise
will do the rest now
All processes killed
========== OTL ==========
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: carm
->Temp folder emptied: 25879 bytes
->Temporary Internet Files folder emptied: 906250 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 18426308 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: IUSR_NMPR
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Public
->Temp folder emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 291524 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 19.00 mb
[EMPTYFLASH]
User: All Users
User: carm
->Flash cache emptied: 0 bytes
User: Default
->Flash cache emptied: 0 bytes
User: Default User
->Flash cache emptied: 0 bytes
User: Guest
->Flash cache emptied: 0 bytes
User: IUSR_NMPR
User: Public
Total Flash Files Cleaned = 0.00 mb
[EMPTYJAVA]
User: All Users
User: carm
->Java cache emptied: 0 bytes
User: Default
User: Default User
User: Guest
->Java cache emptied: 0 bytes
User: IUSR_NMPR
User: Public
Total Java Files Cleaned = 0.00 mb
System Restore Service not available.
OTL by OldTimer - Version 3.2.69.0 log created on 02042014_033744
Files\Folders moved on Reboot...
C:\Windows\temp\CitrixLogs\GoToAssist Remote Support Customer\594\logD0D5.tmp\GoToAssist Remote Support Customer_01.LOG moved successfully.
C:\Windows\temp\CitrixLogs\GoToAssist Remote Support Customer\594\logD0D5.tmp\mgn_service-service_00.log moved successfully.
File move failed. C:\Windows\temp\nmsmc_DQLWinService.log scheduled to be moved on reboot.
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
-
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i changed the AV to microsoft essentials
the full scan took over 4 hours....is that normal for that program?
-
How large is the hdd, how much is on it?
4 hours sounds fairly reasonable, Seen longer lots of times for clients computers.
-
there ia 146 GB free of 222 GB so it's fairly empty
-
Full scan may take a while.
