-
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
Code:
:OTL
FF - user.js - File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_224.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
O4:64bit: - HKLM..\Run: [Stage Remote] C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe -Quiet File not found
O4 - HKU\.DEFAULT..\Run: [{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}] C:\Users\User\AppData\Local\{DEAA9289-7E22-4AE2-972E-C82B8836BB37}\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}\ggigldhiji.dll ()
O4 - HKU\S-1-5-18..\Run: [{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}] C:\Users\User\AppData\Local\{DEAA9289-7E22-4AE2-972E-C82B8836BB37}\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}\ggigldhiji.dll ()
O4 - HKU\S-1-5-21-1645701462-1179462837-320568247-1000..\Run: [{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}] C:\Users\User\AppData\Local\{DEAA9289-7E22-4AE2-972E-C82B8836BB37}\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}\ggigldhiji.dll ()
O4 - HKU\S-1-5-21-1645701462-1179462837-320568247-1000..\Run: [Nero] C:\Users\User\AppData\Local\Nero\ksckyywy.dll (Apple Inc.)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\oledb - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\mso-offdap - No CLSID value found
O18:64bit: - Protocol\Handler\mso-offdap11 - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18:64bit: - Protocol\Filter\text/xml - No CLSID value found
@Alternate Data Stream - 119 bytes -> C:\ProgramData\Temp:5C321E34
:Files
C:\FRST
:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- You will get a log that shows the results of the fix. Please post it.
NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans...
http://dev.discussions.virtualdr.forums.relay.cool/ Download Security Check from here or here and save it to your Desktop.
- Double-click SecurityCheck.exe
- Follow the onscreen instructions inside of the black box.
- A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.
http://dev.discussions.virtualdr.forums.relay.cool/ Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
- Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Other Services
- Press "Scan".
- It will create a log (FSS.txt) in the same directory the tool is run.
- Please copy and paste the log to your reply.
http://dev.discussions.virtualdr.forums.relay.cool/ Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
- Double click on TFC.exe to run the program.
- Click on Start button to begin cleaning process.
- TFC will close all running programs, and it may ask you to restart computer.
http://dev.discussions.virtualdr.forums.relay.cool/ Please run a free online scan with the ESET Online Scanner
- Disable your antivirus program
- Tick the box next to YES, I accept the Terms of Use
- Click Start
- Accept any security warnings from your browser.
- Check Scan archives
- Click Start
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, click on List of found threats
- Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
- NOTE. If Eset won't find any threats, it won't produce any log.
-
Computer is running good.
All processes killed
========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\Stage Remote deleted successfully.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run\\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}\ not found.
C:\Users\User\AppData\Local\{DEAA9289-7E22-4AE2-972E-C82B8836BB37}\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}\ggigldhiji.dll moved successfully.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run\\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}\ not found.
File C:\Users\User\AppData\Local\{DEAA9289-7E22-4AE2-972E-C82B8836BB37}\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}\ggigldhiji.dll not found.
Registry value HKEY_USERS\S-1-5-21-1645701462-1179462837-320568247-1000\Software\Microsoft\Windows\CurrentVersion\Run\\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}\ not found.
File C:\Users\User\AppData\Local\{DEAA9289-7E22-4AE2-972E-C82B8836BB37}\{AD3CB3A1-825C-4A3A-A1D3-F3503A2AF960}\ggigldhiji.dll not found.
Registry value HKEY_USERS\S-1-5-21-1645701462-1179462837-320568247-1000\Software\Microsoft\Windows\CurrentVersion\Run\\Nero deleted successfully.
C:\Users\User\AppData\Local\Nero\ksckyywy.dll moved successfully.
Starting removal of ActiveX control {7530BFB8-7293-4D34-9923-61A11451AFC5}
C:\Windows\Downloaded Program Files\OnlineScanner.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\ deleted successfully.
File Protocol\Handler\msdaipp - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\0x00000001\ not found.
File Protocol\Handler\msdaipp\0x00000001 - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\oledb\ not found.
File Protocol\Handler\msdaipp\oledb - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully.
File Protocol\Handler\ms-itss - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\mso-offdap\ deleted successfully.
File Protocol\Handler\mso-offdap - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\mso-offdap11\ deleted successfully.
File Protocol\Handler\mso-offdap11 - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\ deleted successfully.
ADS C:\ProgramData\Temp:5C321E34 deleted successfully.
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Public
->Temp folder emptied: 0 bytes
User: User
->Temp folder emptied: 830502 bytes
->Temporary Internet Files folder emptied: 53439 bytes
->Java cache emptied: 8409 bytes
->FireFox cache emptied: 17900069 bytes
->Flash cache emptied: 714 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 608 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 18.00 mb
[EMPTYJAVA]
User: All Users
User: Default
User: Default User
User: Public
User: User
->Java cache emptied: 0 bytes
Total Java Files Cleaned = 0.00 mb
[EMPTYFLASH]
User: All Users
User: Default
->Flash cache emptied: 0 bytes
User: Default User
->Flash cache emptied: 0 bytes
User: Public
User: User
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
OTL by OldTimer - Version 3.2.69.0 log created on 06192013_221921
Files\Folders moved on Reboot...
C:\Users\User\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
Results of screen317's Security Check version 0.99.66
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Avira Desktop
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SpywareBlaster 5.0
Malwarebytes Anti-Malware version 1.75.0.1300
JavaFX 2.1.1
Java 7 Update 17
Java version out of Date!
Adobe Flash Player 11.7.700.224
Mozilla Firefox (21.0)
````````Process Check: objlist.exe by Laurent````````
Avira Antivir avgnt.exe
Avira Antivir avguard.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
Farbar Service Scanner Version: 16-06-2013
Ran by User (administrator) on 19-06-2013 at 22:28:35
Running from "C:\Users\User\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Disabled Policy:
========================
Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
Other Services:
==============
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-06-11 16:29] - [2013-05-08 02:39] - 1910632 ____A (Microsoft Corporation) 9849EA3843A2ADBDD1497E97A85D8CAE
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll
[2013-06-11 16:29] - [2013-05-13 01:51] - 0184320 ____A (Microsoft Corporation) D8129C49798CBBFB2E4351D4B7B8EF9C
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
**** End of log ****
Will run TFC and Eset next. Probably won't post anymore tonight.
Thank you very much.
-
Ran eset, no threats found. But a problem has appeared. I use windows live mail for my email. Now when I check the mail I can see the sender but can't see the body of the email. It worked before doiing the scans starting with adwcleaner. Maybe some setting got changed?
Thank you.
-
Try this: http://www.brighthub.com/computing/w...les/42715.aspx
Also...
1. Update your Java version here: http://www.java.com/en/download/installed.jsp
Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.
2. Now, we need to remove old Java version and its remnants...
Download JavaRa to your desktop and unzip it.
- Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
- Accept any prompts.
- Do NOT post JavaRa log.
-
Thanks for the link. repairing did the trick.
updated Java and removed old.
Thank you.
-
Your computer is clean http://dev.discussions.virtualdr.forums.relay.cool/
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following:
Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Post resulting log.
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
- Double-click OTL.exe to start the program.
- Close all other programs apart from OTL as this step will require a reboot
- On the OTL main screen, press the CLEANUP button
- Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure Windows Updates are current.
4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
8. Run Temporary File Cleaner (TFC) weekly.
9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
11. (Windows XP only) Run defrag at your convenience.
12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/
14. Please, let me know, how your computer is doing.
-
Thank you, Broni. Computer is doing fine. last otl:
All processes killed
========== OTL ==========
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Public
->Temp folder emptied: 0 bytes
User: User
->Temp folder emptied: 23602756 bytes
->Temporary Internet Files folder emptied: 2364927 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 17979641 bytes
->Flash cache emptied: 728 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1216 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
RecycleBin emptied: 746679 bytes
Total Files Cleaned = 43.00 mb
[EMPTYFLASH]
User: All Users
User: Default
->Flash cache emptied: 0 bytes
User: Default User
->Flash cache emptied: 0 bytes
User: Public
User: User
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
[EMPTYJAVA]
User: All Users
User: Default
User: Default User
User: Public
User: User
->Java cache emptied: 0 bytes
Total Java Files Cleaned = 0.00 mb
Restore point Set: OTL Restore Point
OTL by OldTimer - Version 3.2.69.0 log created on 06202013_222916
Files\Folders moved on Reboot...
C:\Users\User\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
-
