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Train, before I follow flink's suggestion to add/remove google.ca in the restricted sites, it was not in the list. I added it and then removed it again, not resolving the problem. I further visually check the IE's restricted site, it is not there.
Since this happens on both IE and FF (before I create a re-direct link), is there a common restricted sites in Windows' system? How can I find FF's restricted site list?
comp_see--I am not aware of a common list of restricted sites for both FF and IE within Windows.
However, if you use SpyWareBlaster, it offers to add "protection" against bad sites to both or either FF and IE. In the case of IE, that protection takes the form of adding sites to Restricted Sites. I do not use FF so do not know whether the lists are common. I would assume they are.
This following thread is old, but may still be of interest
http://www.techzonez.com/forums/showthread.php?t=17651
However, having said all that, I would not think Restricted Sites is your problem reaching google.ca. When a site is in IE's Restricted Sites access is rarely blocked. Being in Restricted Sites just disables some of the capabilities of the site, which now cannot use apps like Javascript. ActiveX, etc.
But the HOSTS file can block access to a site.