MS's reply was (sure you can guess it) "Reinstall the operating system".
My answer was: NO.
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MS's reply was (sure you can guess it) "Reinstall the operating system".
My answer was: NO.
I wouldn't bother, either.
There is another problem: I can not uninstall Vista Service Pack 1. Uninstall goes through the process and at the end an error: "Uninstall was unsuccessful, reverting back to the previous version." A search on Google shows that others have the same problem and some suggests to remove virus and firewall programs before uninstall SP1. That did not work for me. Any other suggestions?
Are you using Windows Updates, or standalone download?
I used the downloaded version, MS just "escalated" this problem to another, hopefully better informed support person.
Keep us posted...
Three very long sessions with MS support, got me absolutely nowhere, (almost like talking to Dell) so I guess I just have to search some more and may be something will come up. Thanks for trying Broni!
Sure thing :)
I look at it this way...you know, that you have all security tools installed, so who cares what Security Center says.
You're not alone, and this is known problem for SC not reporting some security programs correctly.
So far I've had five (!) sessions with MS technical support, seems like this might go on forever....
As of the last session the response is: "we have to do more research".
I gave up on the problem, but now I am curious, as to how long it might take the "experts" to resolve this problem.
Maybe they can't :)
My Vista correctly reports Eset Security Suite components without any effort on my part. Must have something to do with Vista drivers supplied with the other security programs.
x71s8zTN, it could be the Vista drivers, but I have tried six different Vista firewalls, (McAfee, Webroot, PC tools, Zone Alarm, Fort Knox and Comodo) and they all give me the same error. This makes me believe that the problem is with my Vista operating system. Reloading is not an option.
I gave up on MS. After about (I lost count) 10 long phone sessions they had no real clue as to what causes the problem. Eventually it will probably cure itself with a mysterious update!
Frankly speaking, in my opinion, if problem is not getting solved on forums like this one, counting on M$ help is rather hopeless.
Broni, you are absolutely correct, I didn't really expect a resolution from M$, only my curiosity kept me on the phone with them. There is another advantage to this forum, I can understand the language!
Thanks for trying to help.