Re-installed Win98 but NO sound

frums: thanks for the site BUT i've already did every step (see my reply at 7:20 yesterday to LDThornton post, which also gives the site)
although i should mention that when i was doing step 4 of the instructions "configuring on-board sound in the BIOS", in my advanced tab there was no onboard audio options; so, as instructed i clicked on the i/o device configuration. however, on that page there was nothing similar to audio/sound or anything like it...there was just :
serial port A, serial port B, parallel port & floppy disk controller ....all were enabled.....should i have disabled any of them????
i didn't change anything but i did follow the later instructions about unplugged the power cord etc...BUT still NO sound ???


although on my other post about the contents of sites are larger than my screen in almost all web sites i believe someone (i think Professor U)suggested that there may be a corrupted file in my IE..but i posted that i wasn't real confortable about removing the ie...he posted back that i didn't have to add/remove it but there should be a "repair" choice....there wasn't...when i clicked on the add/remove button, the message box pops up advising that "this will uninstall IE Q867282 & restores to my previous configuration" do i want to do this???

i'm getting quite desparate at this point...i have the on-board sound but does that mean that there's a physical card inside my computer that perhaps i can take out...blow away some dirt & dust & reinstert that my solve my problem....for some reason...my computer doesn't recognize that it has any sound card anywhere !!!! HELLLLLLLLLLLP!!!! (please)

There appears NOT to be a sound card physically installed in the computer. Instead, it is on board because it is "built in" your Motherboard. Nothing you can remove, physically.
On your desktop, right click on My Computer and then select Hardware/Device Manager and look for any item referring to sound. When you find that, check to see if there are any yellow ! or question marks; etc anything out of order. I do not have win98 open on this computer and cannot be more direct in these instructions---am going only on memory. I wish you well.
Oh, be sure your speakers are plugged into the correct "holes" in the back of your PC and is not muted.

buf...thanks again for the info...but as i mentioned in an earlier post replying to LDThornton that when i tried all 8 steps in the HP trouble shooting site:

http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154

when i go to the device manager (in safe mode...if i just click on my computer in normal mode, there's no device manager tab)...there is no reference to any "sound/audio or anything like that" !!!!!!

thanks again,

yes, i did more than triple check the plugs & all SEEMS ok

Sorry, I must have missed that link and it's info. I am at wits end. Surely there must someone on this board that has an answer. He/she just hasn't happened along---yet. Hang tuff.

buf...no problem...i really appreciate the encouragement but i'm at my wit's end too.

do you think that when i re-installed win98 that the disk i used was corrupted in some way that caused the sound not to be downloaded ??? should i try to wipe the HD clean & then re-install win 98 again with another win98 SE disk ???

(is this called ...pulling at straws???)

thanks again

Attention poppy4

Just for the record your link for Everest Free Edition works OK.
I just used it: downloaded and installed a fresh copy of Everest.

x71s8zTN...yes, i also checked it out after reading your post & this time i didn't get discontinued but was sent to the major geeks site to download (which i haven't done yet) did i do something wrong or was something changed?? oh well never mind..doesn't matter at this point,since got info from the other site....if you'll look, NO SOUND card is installed.

last nite, i was thinking about my two (known) problems that i'm having with the computer since i had to re-install win98se...NO SOUND & the contents of every site is larger than my screen...so i have to use the slide bar to view the site, which happens on just about ALL sites now & wasn't a problem before.
Since, i haven't been successful at fixing either problem, i've taken note that basically 2 things have been changed from when i started out & perhaps someone can tell me if either one is my prolem or at least how i can check to eliminate them as possible sources. :

1) when i re-installed win98se...i did not use the original disk that came with my computer...i had to get a copy from a friend (please note that i used my authenticity codes...so no copyright troule there)

2) after installing win98se...i couldn't get on the internet & eventually had to have my isp (my local telephone co) come out & install their ethernet card. it'a a "CNet 100/10 Mbps fast ethernet card". they installed it in the next slot to the original one. why wouldn't the original one work??? the tech couldn't say & advised me that it really should have. should the tech have done something to make the sound work? i believe that he just downloaded the keyboard driver.

can either be responsible for one or both of my problems???

Thankss x71s8zTN
......I changed it to a working link.

You have 2 Win98SE installation disks!! Does your friend from whom you borrowed a CD have any problems with his PC; especially along the lines of trouble that you are having? I have to assume not.
Since you have found your original installation disk, I see no problem with what you suggested in an earlier post---start over. I also assume you have nothing to be saved on the present installation.
Before you do, I vaguely recall that you can do a "reinstall" over the present installation of the OS. If you find that you can and know how to do that, you may want to try it but use YOUR original CD only because the borrowed one may have a slight scratch on it that maybe caused your present trouble.
BTW, I have always heard the phrase "grasping at straws" rather than "pulling at straws". Makes no difference either way; they both mean virtually the same. :D
Keep letting us know of any progress you make.

Would it not be faster just to buy a $20 sound card and install that ?

Even a cheap card would be better that an onboard anyway ..

buf....thanks for the advise...i'd really be interested in installing OVER...

can anyone advise me how to do that...or where a site might be

plus...where i live, we not only grasp but we pull straws too (don't ask me why)


General Winters...you're idea sounds great but i was thinking that HP wouldn't have a sound card for this pc, since they told me that don't maintain the pc since it's over 5 years old...but am i able to just pick up a generic sound card... if so, what do i need to look for before i buy ???

thanks

A generic sound card would do.

I assume you have a pci slot or 2 free , I think you mentioned a 2nd unused ethernet card you could remove if necessary.

Since its an ancient computer just buy the cheapest card you can find, no need for 5.1/7.1 surround sound support etc.

Plus just check it has drivers for windows 98.

I can only offer this solution. Read through it and think it through before beginning. Good luck should you try it: (and since the "General" out ranks me, you may want to try his suggestion first. You may even be able to deal with a sympathetic vendor who will allow you to return it if it does you no good. OR borrow your friends card, if he has 1)

Reinstall Windows over itself. To reinstall a Windows version on top of itself, follow these steps. First, back up your data and have a startup floppy diskette ready. You will need the startup floppy if your system should crash and you can no longer access startup information needed on the hard drive.
**********************************************************

Reinstall after deleting Windows. You can also reinstall Windows by first deleting it from your hard drive but leaving the rest of your system intact. The following are the steps for doing so.

First, follow the instructions in the first three paragraphs for installing Windows on top of itself. Then, delete your Windows folder from the system by inserting your startup diskette into the floppy drive. Then click Start, point to Programs, and choose MS-DOS Prompt. At the prompt, type CD\ and press ENTER. Type a:\ and press ENTER. Type deltree c:\windows /y and press ENTER. After the Windows folder is deleted, type Exit and press ENTER.

Insert the Windows installation CD and restart your system. When you are prompted, choose to boot from your CD and choose to start the system with the Windows installation CD. Follow the instructions on the screen when setup starts. This method of reinstalling Windows gets sticky if you don’t completely delete all Windows files on your hard drive. Setup may respond that you already have an OS installed and will not let you reinstall Windows. If you see this response, try a clean installation.

ALL OF THE ABOVE INFO CAME FROM SMARTCOMPUTING.COM

Excuse me if youve already gone over this but the specifications for that system here specify the Rockwell RipTide combo card under audio.So a quick look brings this driver up as a suitable candidate Pavilion Riptide Audio/Modem Update for North American Countries

EDIT an option is this one

Quote:

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Conexant/Rockwell/Riptide combination sound and modem cards
Windows 2000/XP sound and modem driver

Windows 9x, Me sound and modem driver

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General Winters...i went shopping today for a sound card for Win98 SE at bets buy, walmart, radio shack and circuit city but none had any sound cards that would run on a Win 98 SE (or Win 98 for that fact)!!!
i then looked on ebay for "sound card win 98" & they only had 1 up for auction & i'm not sure that this is what i need...so i then checked ebay for just "sound card" and there are about 1000 auctions but as i was reading the info on several...i am getting more confused that when i started with all this & that is really saying something!!!

can anyone recommend a site that will be able to sell me a good sound card that i need for my computer????

buf...i really appreciate what you posted & am taking it under consideration...i'm not sure that i'm confident enough to do what i'm suppose to do...i'll keep this under advisement, though

104456...when i read your post, i thought that maybe you found the solution to my problem...unfortunately, as i tried to download the file...all was going along fine WHEN a screen popped up advising me to "insert disk labeled RipTide Installation Media" i knew i again was hitting another roadblock...i don't have the disk...i called HP customer service & after finally explaining as clearly & concisely as i could to the rep.; who had as hard a time understanding me as i had understanding his pakistani/east indian/whatever language he was speaking...finally he said that he would transfer me to the disk or parts dept (i couldn't understand what word he was saying)..of course, that dept was closed & will open on monday 7am...i'm sure that HP will want to charge me for this disk, too...but if this will give me sound & the price is reasonable...i'll buy it since, i don't think i can get a card which would be another answer to my problem...

so...i'm at the point that, i'll ask if anyone has either a sound card for win98se, or the riptide disk or a magic wand..i'll be willing to pay for whatever i can get.

thanks again to everyone!!! i think we're getting closer...don't you????