Printable View
I would think Control Panel -> Network and Internet Connections -> Network Connections -> disable/enable would be a better answer.Quote:
I spoke with the company's tech support again and they told me I have to unplug the DSL (ethernet) cable
I wonder if a reinstall of the billing software (if just disabling the network connection is not enough) would be worth a try? It may be necessary to disable/enable your DSL every time you use the billing software.
That's what I would try.
Ok, I finally got it working. I had to disconnect the outside phone line that went to the DSL modem and plug it into my computer modem, reboot and then the software dialed up. I just want to thank everyone who contributed to this fiasco. I knew there had to be a way! Thanks again.
Carol
Car99Gordon--If it is not too expensive, you might consider a second phone line for the dialup so you will not have to disconnect and reconnect all the time.
That shouldn't be necessary. If you connect the end of the phone line, the one that ISN'T going through the DSL filters, to the dialup modem, and then shut the DSL connection down on the pc, if you have "dial connection whenever lan isn't present" selected in IE's internet options, connections tab, then it should dial in. I have mine set that way so that when my cable is out and I open a browser, the dialup GUI opens.