HIJACK by WinTools...Help

I've followed your procedures, removed the lines listed in the HiJack This report. I' ve upgraded XP SP1, ran hoster but could not get the 01 host files listed below to delete. It would only delete the 127 files. I ran Kill 2 me and it said no infection was found, I ran it anyway. I didnot try Ann Marie advice yet. I am still getting the new browser windows popping up with their crapware. I sure hope you have some more ideas cause this thing is driving me up a wall. Thanks for all the help so far.

Logfile of HijackThis v1.97.7
Scan saved at 3:35:02 PM, on 5/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~2\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\NORTON~4\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM95\aim.exe
C:\Hijack This\HijackThis.exe
C:\Hijack This\Kill2Me\hoster\Hoster\Hoster.exe
C:\Program Files\Internet Explorer\iexplore.exe

O1 - Hosts: 207.36.196.189 auto.search.msn.com
O1 - Hosts: 207.36.196.189 search.netscape.com
O1 - Hosts: 207.36.196.189 ieautosearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~4\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: symsupportutil - https://www-secure.symantec.com/tech...upportutil.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...877.8024652778
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab

Logfile of HijackThis v1.97.7
Scan saved at 3:35:02 PM, on 5/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~2\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\NORTON~4\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM95\aim.exe
C:\Hijack This\HijackThis.exe
C:\Hijack This\Kill2Me\hoster\Hoster\Hoster.exe
C:\Program Files\Internet Explorer\iexplore.exe

O1 - Hosts: 207.36.196.189 auto.search.msn.com
O1 - Hosts: 207.36.196.189 search.netscape.com
O1 - Hosts: 207.36.196.189 ieautosearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~4\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: symsupportutil - https://www-secure.symantec.com/tech...upportutil.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...877.8024652778
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab

I would now follow Ann-Marie's advice & download VX2Finder just in case the latest version of Look2Me is there.
Also go to *Services* & make sure that Windows Messenger is disabled, unless you are on a network & need it running. You can also go to www.grc.com & download an app called *shoot the messenger.*

here's the result of the VX2 scan. Should I delete?
Log for VX2.BetterInternet File Finder

Files Found---
C:\WINDOWS\System32\abaamon.dll
C:\WINDOWS\System32\abd.dll


Guardian Key--- is called: GuardianBUQOC
Asynchronous 000
DllName C:\WINDOWS\system32\abd.dll
Impersonate 000
Logon WinLogon
Logoff WinLogoff
Version 124
ID {652458D1-01DA-4209-BAA6-30EEF2573477}
IDex DS3

User Agent String---
{652458D1-01DA-4209-BAA6-30EEF2573477}
I'll run kill the messenger next.
Thanks again Crunchie and Ann Marie

I ran all the tests you told me about. I reran Hijack this and I think the machine is clean. Here's the data below if you would confirm my diagnosis. If it is clean I sure want to thank you for all the help.
Logfile of HijackThis v1.97.7
Scan saved at 6:57:35 PM, on 5/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~2\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\NORTON~4\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Hijack This\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~4\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: symsupportutil - https://www-secure.symantec.com/tech...upportutil.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...877.8024652778
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab

Log is clean but you have Look2Me on board. To get rid of it do the following.

Run Vx2Finder.exe again and click the Click to Find Vx2.BetterInternet button again. Place check marks next to each file and click the Delete these Files button. Click OK to each confirmation message. In this case, you might get a message that 1 or 2 cannot be deleted.

Click the Open regedit button. Look for a Guardian... line in the left column. Right click it and choose Security/permissions. You'll get another window with advanced. Uncheck the lower box with inheritable permissions. Click ok and then choose remove on the following security prompt. Restart computer.

After a restart, double click VX2Finder.exe again, click the Click to Find Vx2.BetterInternet button again. Place a checkmark next to the remaining file(s) and click the Delete these Files button. Then, click the User Agent$ button to remove the registry entry.

Click the Open regedit button again. Highlight the Guardian... line in the left column, right click it and choose Security/permissions. You'll get another window with advanced. Place a check mark in the lower box with inheritable permissions. Close the registry editor.

Click the Guardian.reg key and Yes to the confirmation. This deletes that Guardian Key in the registry.

Click the Click to Find Vx2.BetterInternet button again and you should get a clean log of blank values. If it looks different than this, then click the Make Log button and post the contents:

Quote:

---

Files Found---
Guardian Key--- is called:
User Agent String---

---

Then click the Restore Policy button to restore the Debug policy altered in the look2Me installation. Reboot your computer when prompted to.

Finally, post a fresh hijackthis log to make sure your all cleaned up, as well as a fresh VX2Finder log.

I think I'm clean, see below...

Logfile of HijackThis v1.97.7
Scan saved at 7:17:04 PM, on 5/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~2\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\NORTON~4\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM95\aim.exe
C:\Hijack This\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~4\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: symsupportutil - https://www-secure.symantec.com/tech...upportutil.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...877.8024652778
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab

and

Log for VX2.BetterInternet File Finder

Files Found---


Guardian Key--- is called:

User Agent String---

Thanks Chuckie.

Looks clean to me :) too.

Thanks Crunchie. (I got your handle right this time!)

Quote:

---

Originally posted by fmotycka
Thanks Crunchie. (I got your handle right this time!)

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No worries at all :)

I had the same problem for longer than I want to admit. When going into Control Panel>Add/Remove Programs, I would find the WinTools for IE program, but trying to delete it, I would get an alarm saying "Other ad-programs are in use, please delete them first". Running Adware, Spybot, Hijack, did nothing. What you need to do is go back to Control Panel. There will be 3-4 programs with "search" this or that. Remove each of them. You'll be able to tell they're the right ones as WinTools identifies itself prior to the delete. After you've found and deleted each one, go back to Wintools for IE and it will delete this time. After that, you'll need to get a Look2Me uninstaller. After that you'll be back in business. Be careful to read the "are you sure" messages when deleting Wintools. They reword their message 2-3 times