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You have two installation options-self-install and tech install.
Self-install comes free with most of the SBC Y! DSL packages-your self-install kit will arrive in the mail 7-10 days after you place your order. Included will be everything you need to install your new DSL service- a DSL modem, line filters, nic card (if necessary), Ethernet cord, and a Quick Start Guide and installation CD to get you up and running in minutes. The CD contains step-by-step instructions, as well as necessary software: a SBC Yahoo! Browser, SBC Yahoo! Instant Messenger, SBC DSL Connection Manager, SBC Yahoo! Utilities, SBC Yahoo! Parental Controls, Internet Explorer 6 (if you do not already have 5.0 installed).
The self-install option is recommended for almost all subscribers. SBC and Yahoo! have worked very hard to make self-installation quick and easy. And if at any time, you experience problems with your self-installation, we're on the phone ready to help you-a special customer service phone number will be provided in your installation kit.
With the tech install options, one of our trained service reps will personally visit your home to install SBC Y! DSL. This service costs $200 and includes installation of SBC Yahoo! DSL service via an existing telephone jack within your house.
So you should be a ble to refer to the self install manual or helpline in the unlikely event you get stuck.