I dont know what steps I could have tried differently...I tried both installing the card into a preinstalled OS and also installing the OS fresh using the card with a harddrive attached to it....my problem is a little different than yours goose...I can actually see a hard drive attached to my card even in windows but there is a yellow splat in device manager..I can access files on the drive attached to the card...but if I attach a cdrom to the card as well as the hard drive the OS never sees the cdrom drive and the hard drive always shows as using compatability mode drivers....I just got off the phone with Promise Technical Support...they said that the version I bought was an OEM card and the bios cannot be flashed...(this would explain incorrect file in the ptiflash.exe) They also said it was made for a specific machine and I should send it back to the company I bought it from....I may do that....new board comes tomorrow and if it does not work in it I will send it back. I hate the word PROPRIETARY
