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Tring to help someone out here. Friend says he has twice been to the NAV update site, and claims that his downloads have been infected with the Nimda virus?
Obviously I am a bit sceptical, but just wondering, has anybody else had had a problem?
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Of all the things I've lost, I miss my mind the most
Extremely unlikely, to say the least.
Unlikely to happen, and even more unlikely to have passed unnoticed to everyone else.
It must have come from some other place, I'd bet.
I've seen Norton "find" the nimda virus 3 times after an update. (Same update, different machines). But after looking thru the system and the registry, I couldn't find anything. I think it was just a false positive on the one update.
Some of their updates have resulted in strange things.
After one update I noticed that my script blocking was no longer working.
I managed to pin point it down to a specific file and then had a protracted almost 3 week period of going back and forth with Symantec before they finally fixed it.
Needles to say they told me that I should "format and reinstall Windows", "uninstall and reinstall NAV", "script blocking was only designed to detect malicious scripts and therefore the ones I was trying to run weren't malicious".
Even when I told them that I had used their test script, they told me that I must have authorised it and forgotten I had done so !
I basically responded everyday to my original post at their site to make sure it got attention.
It made for amusing reading as numerous techs from Symantec suggested new ways of fixing it and that it was definietly something I was doing wrong.
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File it under X for X-perience.
Thanks very much for your input, everyone. I'll let him know and post back when I get some answers.
Thanks again
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Of all the things I've lost, I miss my mind the most
Dear all, I promised to post back about this one. Friend did an online scan and found nothing, re-did the scan using NAV, and turned the heuristic scan off. No infection! Thanks for your input!
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Of all the things I've lost, I miss my mind the most
well Norton is far from perfect
have it on my PC at home, keep it updated as so far no viruses.
Funny thing though Hotmail uses Norton too and a few times when uploading a .jpg file to send to friends it has blocked the file saying that it was infected. The first time I did a scan etc and found nothing then just tried to upload again and it worked fine. Now whenever it happens just try and upload again and never have a problem the second time.