***help**** word 2000 crashes my computer
Hi everyone, I admit it, I’m stumped.
I have a new computer with a fresh install of win2k pro, all the service packs.
Microsoft office 2000 SBE, the first release,
Loaded all critical updates for win2k and
Service pack 2 (sp-1 was integrated in my original install cd)
Loaded all critical updates for office 2000
Including sp-1 and sp-2.
The computer runs great and is stable except when I open a word document, the doc loads..
I can see the text ok, them BAM spontaneous reboot.
It won't happen with a small document just a large one. And before someone asks, no the document is not corrupt I can open it just fine with a windows 98 machine running the same installed version of office 2000, even without the service packs. And this happens with ALL large word files.
I've never seen this with win2kpro I didn't think it was possible for an application to take out the o.s. on a NT based system, because they run separately.
Tried a clean reload of both the o.s. and office and same exact result. Microcrap says this is a known problem and is fixed with the installation of sp-1, but with sp-1 installed same problem, sp-2 same problem, no sp's installed same problem.
win98 machine, no sp's no problem.
Any ideas or help are appreciated.
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it's just a jump to the left....