Windows won't shut down

Twice when I tried to shut windows down it wouldn't respond. On my machine it has to check the A drive before it will shut down.

Both times it didn't check the A drive and
then wouldn't shut down. It didn't make the noise it makes when it checks the A drive.

Also, I recently defragged. I didn't have any program running before I tried shut down except the solitaire game.

What can I do to fix this problem?

Do I have to uninstall and reinstall windows?

And if I do then do I have to back up all my files?

Or is there some other fix for this?

I checked HELP on my computer and it didn't
list any problem like this.

How to Troubleshoot Windows 98 Shutdown Problems
http://support.microsoft.com/support...-US&SD=gn&FR=0

How to Troubleshoot Windows 98 Second Edition Shutdown Problems
http://support.microsoft.com/support...&SA=ALLKB&FR=0


------------------
Be sure and visit me at our sister site. SysOpt

Thanks for sending these links. But my question is this: if I perform all these tests and windows shuts down ok after all these things then how will I know which one is the problem? I mean, I did a few of these things last night and windows shut down ok.

But if it happens again then how will I know which one was the right fix? In other words, is there any thing a person can do that will produce this answer: Yes! This is definitely your problem?

http://windowsupdate.microsoft.com and download Mapped Shut down drivers.

------------------
For more free computer Technical Support. Try these sites. http://clubs.yahoo.com/clubs/freecom...chnicalsupport http://www.cybertechhelp.com

^^Bump^^

------------------
Be sure and visit me at our sister site. SysOpt

Dr Seven
Please try doing what Steve has suggested, but do each one, one day apart or so.
maybe even a week apart, that way when one does fix the problem you will know all about it
https://discussions.virtualdr.com/

Also why on earth would you play "Solitaire"

Thanks everyone for the good suggestions.

Sorry about splitting the topic thread. I
didn't mean to do that.

I will try the Help Troubleshooting Wizard and see what happens!