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In addition to the log on problems from an earlier post, our computer will not shut down. We haev to hit ctl, alt delete several times before it will finally shut down. Keep getting a message that says "system is not responding or may be busy". How can we get it to shut down properly. Also still need help witht he other post regarding log on. Thanks for your help.
im stuck on the shut down but what other post??
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what to do if you puter doesnt work.
1. slap it
2. " "
3. umm im kinda out of ideas
pennydog
Note the programs that are in the ctl- alt -delete . One of them is probably the culprit.
Just wondering, with all the viruses running the net, when did you last do a antivirus scan using the updated definitions. And you antivirus could be the culprit. Suggest looking for a virus first .
your other question is here
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SMILE
and post back
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[This message has been edited by Train (edited 08-18-2001).]
train has something there.
download innoculate too if you dont have it.
ill post the link as soon as i find it.
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plz post back and let us know if it helped (unless of course im asking the question)
never mind they discontinued it on june 7th.
crap!!!!!
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plz post back and let us know if it helped (unless of course im asking the question)
Hey guys thanks for your responses. We run a Mcafee virus scan at the start up of the computer. Would that catch the virus? It has not been shutting down for sometime now and just had a minute to asked you guys about it along with the log on thing. Have not checked out the posts for it yet. If the mcaffee doe snot work, please let me know what is the best solution to catch a virus. Thanks
McAfee works, But will admit I have used it and HATE it because of problems like yours. Personnal likes / dislikes.
Might want to look at this also.
OK, This needs to be done anyway as it will help your computer.
Lets see if we can free up some resources.
Do Start > Run > MSCONFIG > Start up tab
This will list all of the programs being started at boot time. The icons in the bottom right of the screen.
Leave
ScanRegistry
SysTray
Your Antivirus
Your firewall if you run one.
Unselect all of the rest, reboot
As well, if you are unsure of what they are, post back the items in the list, maybe someone will know.
See the post in this thread for more info on what resources are as well as a link for information about what some of those startup programs may be.
Step by Step with Snapshots here
What some of those words mean
Some more of what those words mean
Some other good links on resources.
PC 911
Windows Help
PC Forrest
And if are getting one of the following check the link below:
Your computer does not have enough free memory to defrag the drive. Quit one or more programs.
ID# Defrag009
ScanDisk could not continue because your computer does not have enough available memory.
MS Note http://support.microsoft.com/support...G=ENG&SA=ALLKB
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SMILE
and post back
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Ok, in the ctl, alt, delete screen, these are listed
Explorer
RNaapp
Real Play
GBMenue
Reminder
Systray
4dMain
Pro
DmhKey
Have not done the start>run> thing yet, but will and let you know what it finds. Thanks
Explorer need
RNaapp part of dialup modem software
Real Play Real player you can uncheck in startup
Reminder Uncheck also
Systray Need
These 4 Are unknow to me;
4dMain
Pro
DmhKey
GBMenue
Edit: I do not see a av program.
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SMILE
and post back
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[This message has been edited by Train (edited 08-19-2001).]
also,
could you post the paths (to the left of the names) for the unknowns plz
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plz post back and let us know if it helped (unless of course im asking the question)
search vdr
Ok, I am checking the forum from work to see what your help would be. Do we not need those items that are unknown to you? Also, where will I locate the path to those? And one more, what is the av and do we need it, if so where do we get it? We are not real computer savvy, just know enough to be a danger I guess. When I get home I will see if I can find the path to those unknowns and post back.
I forgot to mention, there is nothing to the left of those items in the ctrl, alt delete box, only the items are listed.
AV means antivirus.
Now in msconfig/startup by lookin to the right of the listed items you might be able to tell what program is using it from the path.
something like this:
VetTray
then to the right I find;
C:\PROGRA~1\INOCUL~1\VETTRAY.EXE
Now reading backward, I get vettray is part of inoculate [my antivirus program]which is installed in the programs folder on C: drive.
Just in case.
go
Start > run [type in] msconfig > OK
Select the startup tab at the top.
> = click
Also Step by Step with Snapshots here on how to do that.
Maybe you will be able to tell which programs put what in there from this discription.
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SMILE
and post back
[ Book mark this post to find it again]
Been one of those days https://discussions.virtualdr.com/
[This message has been edited by Train (edited 08-20-2001).]
GBMenu is associated with the GoBack program.
Yes, GBMenue is Go Back, thanks for the reminder. That program has been a lifesaver for us (or computer saver rather). 4dMain is the dual wheel mouse. DmhKey is a Diamond Video Program and the Pro key listed 196 program files. Will try to go further ont his tomorrow. Thanks for the help so far