[Inactive] Computer got hacked
Greetings,
I just joined about a week ago and made my first post to the wrong area. A kind user pointed me to here and told me to read the sticky.
Since I was hacked, I've installed Norton Security Suite. They got to me through the Internet. My network access is pretty tight. I've changed my SSID on network, the password. But I have lots of issues with both my desktop and laptop now. My printer stopped working, said the spooler service isn't running. Tried to start it and got message " Not enough resources to start service" That was on my desktop and it has plenty of resources. I built it and it has pretty high end stuff inside it. I've had programs disappear from my start menu, viruses in programs that I've had forever.
Any of you know of a program that will scan for known 'hacker' programs? I've done virus scans every day since I was hacked. That was a little over a week ago. For the most part I've just kept my PCs turned off to prevent nasty things from running. I have several things happening on my PC, something new almost daily. I've had things in my start menu stop working. The shortcut has been deleted. I have been getting some of the same files show up every day when I do a scan, and one of those files is my hosts file. My taskbar has gone away, Firefox lost all it's configurations, FF and Chrome both got hit with a virus that hijacks the search page, all of my permissions have changed so I can't do much of anything, my UAC got changed,I could go on and on...and then there is the $1350 they got from my debit card and bank.
I'm truly a mess worrying about what all they can do to my computers. This really nice guy from your sister forum, Nick, found something on the web to try to get my IP to reset. It worked!! The Ip address staying the same was my biggest concern. I'm so relieved that's changed now. Oh yeah, Nick's first email to me was telling me that my IP was on the Spammer site the forum checks before they let a user join the forum. So the hackers did a number on me there. So I'm glad I got the new IP, or I wouldn't be making this post right now.
The main thing I need is a program to go through my data files and look for anything left by the hackers. I can search my other partition where the OS is, but I've already decided I'm going to format my drive and reinstall Windows. I just don't feel confident enough with any utility that scans for nasty stuff....
Thanks for ANY help. I'm in crisis mode. My application.txt and frst,txt will be in another post. With those 2 included, my post was 183,985 characters. Just to show how stressed this has me, I thought I already posted this on July 20. But I don't show that I made a post here.
ckbeme
1 Attachment(s)
Computer got hacked, continues frst log in this post
Well, sadly I'm unable to post either log. I tried addition first - it's the really big log. When I posted, I got taken to a page with an error. So I tried to post the frst log. It's much smaller, but I got taken to the same page. I'm going to attach a picture of the error. I know you wanted the logs pasted, but if you're willing - I think due to the size the only way I can get them to you is as an attachment. If they are that big, that may tell you how big my problem is.
Please let me know. Now I have another problem to report. My Office 2013 has 'uninstalled itself'. I tried to install word so I could do a character count and I got 'Fatal error during installation'
Thanks,
Cathy
Computer got hacked, continues frst log in this post
Quote:
Originally Posted by
Train
Were you using code tags?
You mean at the bottom of the post where you can add tags? I did on my first post in this forum, but haven't used any since. If you're talking about something else, I must not be using them because I'm not sure what they are.
Are you talking about if you want to but text in Bold, or Italics, etc?
No I wasn't using those on the posts that got the errors. I just did a copy from a .txt file and pasted it into my post. So it was from a
Unicode text file.
Thanks for the link. I've found a couple of sites with good info, but they are both pretty old. The programs they have to scan with are not even ready for Windows 8 yet.
