Wife's laptop won't open a particular site

My wife has an Acer Aspire 5742 laptop running Win 7 Home Pro. We recently moved and set up a new account with AT&T (that's all that's available here). The strange thing is that though she can surf the web with reasonable speed, etc, she can't get onto a shopping site called evine.com. Looking at the loading bar at lower left I see "waiting for ajax.googleapis.com". WTF? It happens on every browser she tries. We use Zonealarm for anti-virus but I don't see anything there. I looked up Google Apis and know it's a development tool of some sort. Otherwise I'm flummoxed. My wife loves this shopping site (no groans, please, she's very thrifty) and I would be so happy to get Google out from up my you-know-what.

Thanks

Art

Which browsers? What addons are you using?

If there is a Zonealarm toolbar in the browser, did you try disabling it?

Do you have Zonealarm firewall also?

artrosch--
Is evine.com blocked by your HOSTS file? In your Restricted sites?

Here is a possibly helpful reference.
http://www.webnots.com/fix-slow-page...oogleapis-com/

Can she get to http://216.17.44.5/?

My wife just got around to opening that URL. Doesn't work. We still see the "ajax.googleapis.com" in the lower left. We tried turning off Zonealarm's firewall, etc.without effect.

Did you try flushing dns?
open an elevated command prompt and run ipconfig /flushdns
http://www.sevenforums.com/tutorials...nd-prompt.html
you could also run ipconfig /release and ipconfig /renew to obtain a new IP address from the router. I'm guessing you mean ATT DSL, but you didn't specify if you are using wired/wireless.

Did you check your HOSTS file like Welshjim suggested?

Did you run a malware scan with Malwarebytes?

Also, does it work in Safe mode with networking?