[RESOLVED] Acer Aspire blue screen error

Hooray, 3rd Acer thread out there now huh:(

Anyways, hey guys. Been a while. I have encountered a blue screen with my...about a year old Acer I got. It happened a few times over past few months already, but this time it happened while I was using it, so I decided to address the issue. It seems to happen at random times because once I left the computer and came back with it already restarted from a blue screen. The blue screen has happened randomly, so I can't connect any dots really. Just now though it happened while I was watching a youtube video.

I am running an Acer Aspire 5750-6438, Windows 7, haven't done really any MS updates. Because I noticed these blue screens a while ago, I don't remember if I did something to my computer at the time they started... (my fault, sorry). Also I did do a full virus scan via Avast just a few weeks ago, and my computer is running fine, so I don't think it's a virus or anything.

I did get a status report after the computer restarted, which I will post here;

Quote:

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1041

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004754050
BCP3: FFFFF800045AB3D8
BCP4: FFFFFA8009D9C4D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

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Hopefully we can work this issue out(:

Does BlueScreenView give you any additional information about the program that caused the BSOD?

http://www.nirsoft.net/utils/blue_screen_view.html

Just downloaded and it seems to have info from the recent error, time seems to match. here's what I got(it was in a column so I fixed it in here)

Dump File: 040313-18626-01.dmp
Crash Time: 2013/04/03 14:08:57
Bug Check String: DRIVER_POWER_STATE_FAILURE
Bug Check Code: 0x0000009f
Parameter 1: 00000000`00000003
Parameter 2: fffffa80`04754050
Parameter 3: fffff800`045ab3d8
Parameter 4: fffffa80`09d9c4d0
Caused by driver: athrx.sys
Caused By Address: athrx.sys+ccadb
Processor: x64
Crash Address: ntoskrnl.exe+7cc40
Full path: C:\Windows\Minidump\040313-18626-01.dmp
Processors Count: 4
Major Version: 15
Minor Version: 7601
Dump File Size: 822,504

Quote:

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Originally Posted by 704_Skate

Caused by driver: athrx.sys

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athrx.sys = Atheros Wireless LAN adapter

Try installing an updated driver for it from the Support section of the Acer website.

Ok sorry for getting back here late. I updated the driver, however, a bit curious if that did anything. Date on that update was 2010, and I bought this computer way after that. And the computer already did seem updated, so I don't know. Anyways, I guess it just re installed the driver or something. I'll mark the thread as resolved for now, if I get the blue screen again I'll check back with you guys! Thanks for the help and time(:

Quote:

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Originally Posted by 704_Skate

I updated the driver, however, a bit curious if that did anything. Date on that update was 2010, and I bought this computer way after that. And the computer already did seem updated, so I don't know.

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It may not have been athrx.sys itself but something else conflicting with it.

Whatever the problem was, hopefully it's gone for good.